Their email reply doesn't work, it keeps being rejected, so it's actually impossible to confirm how I'd like to proceed with an exchange. They refuse any refund, even for a serious reason. Which of... もっと見る
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レビュアーのコメントを見てみましょう
Absolutely horrendous company avoid at any cost!!! Ordered a primer on the 26/04/23 and been chasing my order/refund since. Sent emails but no reply. Got through over the phone and spoke to an elderly... もっと見る
SCAM. Ordered through website, no issues or inclinations that there would be. Received confirmation email with invoice attached. Still normal, no concerns, until the item never shipped. Emailed the co... もっと見る
Never ever will buy again . Item didn't arrive from 19th of December. No answer the phone, no answer any emails, how to get my refund?? How they even work ?? Incredibly annoying Ps. It's a scam... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Stage Door Stockport Stockists of Fancy Dress, Dance Wear and Makeup. We stock Mehron, Kryolan, Grimas, Dashbo, Ben Nye, Crown Brushes, Airbase
連絡先
Little Underbank 16-20, SK1 1JT, Stockport, 英国
- 01614803022
- sales@stage-door.co.uk
- stage-door.co.uk
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
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Took my Money an no signs of my…
Took my Money an no signs of my products. Try to contact them but no and
It's a scam !!
Never ever will buy again . Item didn't arrive from 19th of December. No answer the phone, no answer any emails, how to get my refund?? How they even work ?? Incredibly annoying
Ps. It's a scam !!! Still now ( 4th February) didn't received a refund ! Never answered and fake tel.number, my package was never received ! Fake tracking number as on that foto they saying delivered is not my address ! all fake !

Stage Door からの回答
Do not use this company
Took money over a month ago, no sign of my order, no response to any emails. Have had to chase them up through my payment provider. Avoid this company. They are obviously a sham.

Stage Door からの回答
I ordered the goods on 27 October and…
I ordered the goods on 27 October and paid £3.50 for delivery. It shows that it will arrive in two days, but today is November 8th, and I still haven't received the mail and goods. I sent emails for two days in a row, hoping to get some help, but received no reply. I hope the comments here can get the attention of the merchants, and you can reply me and deliver the goods by email as soon as possible.
Order lost in mail, refunded
Order was lost in the mail, got refunded thankfully. One thing is that they seem not to awnser emails freguently.
Order never arrived. Poor service.
I ordered some foundation and it never arrived. I tried to call and email and got the run around from some old man that keep on calling me ‘Pet’ or ‘Love’. I am a Professional person and fine these terms insulting. I think I tried to call about 20 times. Why don’t you ANSWER THE PHONE. I got through twice to actually speak to a person. I left messages. Asked for someone to call me. Never got a response to my emails. I was promised a refund that I am still waiting for. These people are scammers and or crooks. They have terrible customer service. I just want what I paid for or a refund. Either will do. But the lack of communication is terrible.
NEVER DO BUSINESS WITH THESE PEOPLE.

Stage Door からの回答
Great service
Great service. Product arrived in good time as per order request and great quality. Thank you.

Stage Door からの回答
I ordered from Stagedoor and my order…
I ordered from Stagedoor and my order did not arrive. I emailed multiple times asking where my order was and received no reply.

Stage Door からの回答
Excellent customer service
Initially bought product for my daughter to go to uni. Did not arrive on time due to issues with stock. However, customer service excellent. Arranged delivery to my daughters uni address instead and refund given for next day delivery I initially paid for for the inconvenience. Only thing is could only find email no phone number but that said excellent service very happy with product and customer service

Stage Door からの回答
Makeup items
I ordered 3 makeup items. Only two were delivered, one was an incorrect item. The correct product I did receive was a mascara which had dried out. They did respond to my emails, however it hasn't really been resolved as such.

Stage Door からの回答
Hat alles reibungslos und ohne Probleme…
Hat alles reibungslos und ohne Probleme geklappt. Die zweite Bestellung ist sogar schneller angekommen als gedacht.
Slow order processing and shipping timd
I gave this low not because of the product but because of the extremely slow processing time for the delivery. I am
Now on holiday and the kryalan items were not delivered. I ordered a number of different items on the same day. All orders placed with different companies were delivered in time except one other item that was enroute from Australia.
I placed the order on 14th or 15th of August. I didn’t get confirmation that order was processed until around 18th/19th august. That meant there was probably another 5 days before delivery.
Then to top it off, one of the orders seem to imply that pick up is from the shop rather than delivery. I didn’t see anything about store pick ups when I placed the order. I do not live near stagedoor store so pick up is not an option.
Now I am not in town but just waiting to hear that the two items have been delivered. I think I’ll have to request a refund on the 3rd item that seems to have been designated for pick up in store.
Order never even arrived and I have…
Order never even arrived and I have heard nothing! Taken my money and never received anything.
My order never arrived
My order never arrived, emails ignored. No confirmation of order but they were quick to take the payment out.
Sent wrong shade and company have ignored all messaged and offered no help
Brought an airbrush liquid for my college course specifically brought it in black in order for me to pass my course, was sent the wrong shade I contacted them 5 times through eBay with photographic evidence and I’ve heard nothing back. They have been nothing but useless some form of correspondence and help would have been lovely as no where sells this shade of airbase and now I’m not even sure I can pass the things in my college course. Appalled doesn’t even describe how I a, feeling, I wouldn’t be so annoyed if the company would have contacted me and dealt with the issue however they have ignored my 5 messages 😡😡😡😡😡
Fantastic service & great products
Ordered products on Tuesday and arrived by Wednesday, Luke was really helpful and made sure I was kept up to date with my order.
I would not hesitate to recommend them as everything you need for SFX/Beauty can be found here for really good prices.
Thank you!
Order arrived today
Recently ordered the Dashbo palette for a very good price. The price and reviews on here made me a little uneasy that I wasn't actually going to get it but it arrived yesterday!
I'd say communication could be a bit better (hence the 4 stars) as they emailed me once it was dispatched but didn't give an estimated arrival date but it took just over a week which was fine!
Otherwise all ok. Can't comment on customer service as wasn't used.
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