Stage Door レビュー 

59
•
TrustScore 5段階評価の1.5

1.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Their email reply doesn't work, it keeps being rejected, so it's actually impossible to confirm how I'd like to proceed with an exchange. They refuse any refund, even for a serious reason. Which of... もっと見る

5つ星のうち1の評価

Absolutely horrendous company avoid at any cost!!! Ordered a primer on the 26/04/23 and been chasing my order/refund since. Sent emails but no reply. Got through over the phone and spoke to an elderly... もっと見る

5つ星のうち1の評価

SCAM. Ordered through website, no issues or inclinations that there would be. Received confirmation email with invoice attached. Still normal, no concerns, until the item never shipped. Emailed the co... もっと見る

5つ星のうち1の評価

Never ever will buy again . Item didn't arrive from 19th of December. No answer the phone, no answer any emails, how to get my refund?? How they even work ?? Incredibly annoying Ps. It's a scam... もっと見る

企業が回答しました

企業情報

  1. 化粧品店

さまざまな外部ソースから提供された情報

Stage Door Stockport Stockists of Fancy Dress, Dance Wear and Makeup. We stock Mehron, Kryolan, Grimas, Dashbo, Ben Nye, Crown Brushes, Airbase


連絡先

1.3

ひどい

TrustScore 5段階評価の1.5

59件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.3

すべてのレビュー

(59)

過去12か月のレビュー数: 0件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

It's a scam !!

Never ever will buy again . Item didn't arrive from 19th of December. No answer the phone, no answer any emails, how to get my refund?? How they even work ?? Incredibly annoying

Ps. It's a scam !!! Still now ( 4th February) didn't received a refund ! Never answered and fake tel.number, my package was never received ! Fake tracking number as on that foto they saying delivered is not my address ! all fake !

2023年1月17日
自発的なレビュー
Stage Door ロゴ

Stage Door からの回答

We have answered several emails, including proof of delivery. We will refund as soon as you return the item.

Correspondence:
You:

Hi , thank you for the reply, it was an item i needed asap, i was waiting for long....i didn't received it, so maybe it was delivered to wrong address? I didn't get any, what should i do ?

Then it was royal mail mistake, not a first time they don't deliver normally.

Thank you

On Wed, 18 Jan 2023, 12:27 , info@stage-door.co.uk wrote:
Hi there,

It was delivered:

Your item was delivered on 22-12-2022.
Tracking number:
TQ051034683GB
Service used:
Royal Mail Tracked 48™

Could you please confirm?

5つ星のうち1の評価

Do not use this company

Took money over a month ago, no sign of my order, no response to any emails. Have had to chase them up through my payment provider. Avoid this company. They are obviously a sham.

2022年12月2日
自発的なレビュー
Stage Door ロゴ

Stage Door からの回答

A full refund was provided, we use Paypal, there is no risk, the only sham is your accusation. In operation since 1971, thank you very much.

5つ星のうち1の評価

I ordered the goods on 27 October and…

I ordered the goods on 27 October and paid £3.50 for delivery. It shows that it will arrive in two days, but today is November 8th, and I still haven't received the mail and goods. I sent emails for two days in a row, hoping to get some help, but received no reply. I hope the comments here can get the attention of the merchants, and you can reply me and deliver the goods by email as soon as possible.

2022年11月8日
自発的なレビュー
5つ星のうち1の評価

Order never arrived. Poor service.

I ordered some foundation and it never arrived. I tried to call and email and got the run around from some old man that keep on calling me ‘Pet’ or ‘Love’. I am a Professional person and fine these terms insulting. I think I tried to call about 20 times. Why don’t you ANSWER THE PHONE. I got through twice to actually speak to a person. I left messages. Asked for someone to call me. Never got a response to my emails. I was promised a refund that I am still waiting for. These people are scammers and or crooks. They have terrible customer service. I just want what I paid for or a refund. Either will do. But the lack of communication is terrible.
NEVER DO BUSINESS WITH THESE PEOPLE.

2022年5月18日
自発的なレビュー
Stage Door ロゴ

Stage Door からの回答

Melanie, you ordered on the 8th of May, today is the 18th of May.

You were informed that one of the products ordered was damaged. Your delayed response was that you would like a refund. You were given a refund. You really should work on your anger issues, your fury to terms of endearment that are common in Northern England, is due to ignorance of our culture. We clearly answered the phone several times, including today where you phoned in to complain in that nasal tone of yours: it really is weirdly high pitched. Sorry, but my ear is still hurting.
We even phoned you back to confirm the payment had indeed been made via Stripe.

And then, a few hours after we confirmed you had indeed had a refund, you have the bad grace to complain with a slew of lies and nasty comments.

Your attitude is obnoxious and you do a massive disservice to South Africa.

We recommend that no business ever does business with a type like you.

5つ星のうち5の評価

Great service

Great service. Product arrived in good time as per order request and great quality. Thank you.

2022年1月31日
Stage Door ロゴ

Stage Door からの回答

Thank you, we hope we are back to normal service for good now. Stay safe and enjoy.

5つ星のうち1の評価

I ordered from Stagedoor and my order…

I ordered from Stagedoor and my order did not arrive. I emailed multiple times asking where my order was and received no reply.

2022年1月13日
Stage Door ロゴ

Stage Door からの回答

Hi Alun, we apologise, we have had extreme staff shortages, it has impacted our service. Try us again and we will give the discount of 20%.

5つ星のうち5の評価

Excellent customer service

Initially bought product for my daughter to go to uni. Did not arrive on time due to issues with stock. However, customer service excellent. Arranged delivery to my daughters uni address instead and refund given for next day delivery I initially paid for for the inconvenience. Only thing is could only find email no phone number but that said excellent service very happy with product and customer service

2021年12月16日
Stage Door ロゴ

Stage Door からの回答

Call us anytime: 0161 4800735. And thank you.

5つ星のうち1の評価

Makeup items

I ordered 3 makeup items. Only two were delivered, one was an incorrect item. The correct product I did receive was a mascara which had dried out. They did respond to my emails, however it hasn't really been resolved as such.

2021年12月10日
Stage Door ロゴ

Stage Door からの回答

Hi Emma, please inform if anything has not been corrected/refunded. We will offer a 20% discount on a future purchase.

5つ星のうち1の評価

Slow order processing and shipping timd

I gave this low not because of the product but because of the extremely slow processing time for the delivery. I am
Now on holiday and the kryalan items were not delivered. I ordered a number of different items on the same day. All orders placed with different companies were delivered in time except one other item that was enroute from Australia.

I placed the order on 14th or 15th of August. I didn’t get confirmation that order was processed until around 18th/19th august. That meant there was probably another 5 days before delivery.

Then to top it off, one of the orders seem to imply that pick up is from the shop rather than delivery. I didn’t see anything about store pick ups when I placed the order. I do not live near stagedoor store so pick up is not an option.

Now I am not in town but just waiting to hear that the two items have been delivered. I think I’ll have to request a refund on the 3rd item that seems to have been designated for pick up in store.

2021年8月24日
5つ星のうち1の評価

Sent wrong shade and company have ignored all messaged and offered no help

Brought an airbrush liquid for my college course specifically brought it in black in order for me to pass my course, was sent the wrong shade I contacted them 5 times through eBay with photographic evidence and I’ve heard nothing back. They have been nothing but useless some form of correspondence and help would have been lovely as no where sells this shade of airbase and now I’m not even sure I can pass the things in my college course. Appalled doesn’t even describe how I a, feeling, I wouldn’t be so annoyed if the company would have contacted me and dealt with the issue however they have ignored my 5 messages 😡😡😡😡😡

2021年3月10日
自発的なレビュー
5つ星のうち5の評価

Fantastic service & great products

Ordered products on Tuesday and arrived by Wednesday, Luke was really helpful and made sure I was kept up to date with my order.

I would not hesitate to recommend them as everything you need for SFX/Beauty can be found here for really good prices.

Thank you!

2021年2月25日
自発的なレビュー
5つ星のうち4の評価

Order arrived today

Recently ordered the Dashbo palette for a very good price. The price and reviews on here made me a little uneasy that I wasn't actually going to get it but it arrived yesterday!

I'd say communication could be a bit better (hence the 4 stars) as they emailed me once it was dispatched but didn't give an estimated arrival date but it took just over a week which was fine!

Otherwise all ok. Can't comment on customer service as wasn't used.

2021年1月22日
自発的なレビュー

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