Steak King レビュヌ 

416
•
TrustScore 5段階評䟡の4

4.2

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5぀星のうち5の評䟡

Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... もっず芋る

5぀星のうち4の評䟡

Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... もっず芋る

䌁業が回答したした

䌁業情報

  1. 食料品配達業
  2. ・
  3. ステヌキハりス
  4. 海鮮垂堎
  5. 肉補品提䟛業者

圓該䌁業による蚘述

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


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4.2

ほが満足

TrustScore 5段階評䟡の4

416件のレビュヌ

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3぀星
2぀星
1぀星

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ネガティブなレビュヌの 70に回答しおいたす

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4.2

すべおのレビュヌ

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Good meat, good price, good customer service

Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far.

The last order had a few bumps around which coupon or promo code could be use and the delivery was a little bit late (SF's fault, not Steak King's), but their customer service manager Sanwal followed up with me and made things right.

I would order again. Thank you.

2026幎9月30日
Steak King ロゎ

Steak King からの回答

Hi Steven,

I hope you’re well. Thanks for your time on the call earlier. If you need anything going forward, please feel free to call or message me—I’ll be happy to help.

Cheers,
Sanwal

5぀星のうち5の評䟡

Very nice M9 ribeye steak

Very nice M9 ribeye steak, delivered the next day. Fantastic

2026幎9月29日
Steak King ロゎ

Steak King からの回答

Thank you for the fantastic review! We’re delighted you enjoyed the M9 ribeye and our next-day delivery. Hope to serve you again soon!

5぀星のうち2の評䟡

The steak tasteless , tense and chewy

2026幎9月30日
Steak King ロゎ

Steak King からの回答

We’re very sorry the steak didn’t meet your expectations. We understand how disappointing it is when it isn’t as flavourful or tender as you’d hoped. Please email us at orders@steak-king.com so we can learn more and assist you. Thank you for taking the time to share your feedback with us.

5぀星のうち5の評䟡

The meat was of good quality and


The meat was of good quality and delicious. The delivery was very fast.

2026幎9月29日
Steak King ロゎ

Steak King からの回答

Thank you for your kind review! We’re so glad you enjoyed the quality and taste of the meat, along with our fast delivery. Hope to serve you again soon!

5぀星のうち1の評䟡

Very disappointed

Very disappointed. I bought steaks regularly, this time was bad and cannot eat those steak as not acceptable

2026幎9月29日
Steak King ロゎ

Steak King からの回答

Hi Leo, hope you’re doing well. We understand you’re in touch with our Customer Service Manager, and we’re confident they’ll work with you to resolve the issue. Thanks again.

5぀星のうち5の評䟡

Everything was clear and up to the


Everything was clear and up to the expectations. Good quality beef, very happy with the product.

2026幎9月29日
Steak King ロゎ

Steak King からの回答

Thank you for the great review! We’re so pleased everything was clear, the beef met your expectations, and you were happy with the quality. We look forward to serving you again!

5぀星のうち5の評䟡

Steak King,

Steak King,
I like the fact you are bringing out new products, l won't say what because, if l do it will explode and the prices and availability will go through the roof. Last order was great just arrived. Chilled unctious steaks.

2026幎9月30日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Thanks for the great review! We’re glad you enjoyed your steaks and are excited about our new products. We look forward to your next order!

5぀星のうち1の評䟡

please don't buy ribeye cap here

please don't buy ribeye cap here. It is the hardest to chew steak I have ever experienced

2026幎9月29日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Hi Jun, thank you for your feedback. Could you please email us at orders@steak-king.com? We’ll look into what went wrong and follow up with an appropriate resolution. Thank you.

5぀星のうち3の評䟡

I ve ordered couple times M9 ribeye


I ve ordered couple times M9 ribeye they are good, but this time doesn't have enough marbling, has more sinew, and the cap area is very small- very different from previous orders.

2026幎9月24日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Thanks for your continued support, and we’re sorry this ribeye wasn’t consistent with your previous orders. We appreciate you letting us know and will share your feedback with our team.

5぀星のうち2の評䟡

Great service , less great steaks

The quality of the steaks have really gone down over the past year. I tend to buy the same cuts from the same farms and the drop in quality is very noticeable. The range of offerings have narrowed. I haven’t seen top-tier cuts such as Black Opal for a couple of years now. This is likely a decision to go down market and mass market. Customer service remains great.

2026幎9月24日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Thank you for your honest feedback. We’re sorry the quality and selection haven’t met your expectations, and we’ll share your comments with our team. We’re glad our customer service has been great and hope to provide a better experience next time.

5぀星のうち4の評䟡

Good steaks.. but Tech glitches.

Have been buying from Steak King for a while... overall good service and quality of Meat.

But Technical glitches affect over user experience.

1.) Used loyalty points to redeem coupon, but was told couldn't use.

2.) tried ot buy over 2000 HKD of steaks, had a "free item" offered but during payment, it says no more inventory of free item, and then couldn't proceed to pay without first removing items from cart and reducing the total purchase... stuck here for over 20 mins...

Inventory management and payment flow can be more smooth.

2026幎9月22日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Hi Patrick, many thanks for your constructive feedback and we're sorry to hear you had a less than satisfactory experience. We have corrected the checkout error and implemented measures to prevent this issue coming up again. Regarding the issue with you loyalty points, if you get in touch with one of our customer service staff, they will be happy to investigate the problem and find a solution so you can make use of your points. Thanks again.

5぀星のうち5の評䟡

Love the customer service team!

Love the customer service team!! They reply fast and efficiently. I love their service diffidently would recommend steak king

2026幎9月13日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Thank you so much for your kind words! We're thrilled to hear that you love our customer service team and our service overall. Your recommendation means a lot to us. We look forward to serving you again soon!

5぀星のうち5の評䟡

want to express my sincere appreciation


want to express my sincere appreciation for the excellent service I received. The early delivery arrangement was already impressive, but what stood out most was the prompt and thoughtful reply to my request for an approximate delivery time, especially since I didn’t have help at home. Your response gave me exactly the information I needed, and right at noon the food arrived—perfectly on time.

As always, everything was well packed and ready to store, reflecting your consistent attention to detail. Well done, and thank you for the quick response and reliable service.

Warm regards, Dom

2026幎9月13日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Thank you for your kind words! We're glad our prompt response and attention to detail made your experience smooth. We appreciate your support and look forward to serving you again

5぀星のうち1の評䟡

Awful customer service BEWARE buy at your peril

Awful customer service. They state you can cancel as long as not shipped i've emailed them today and been on their online chat and they take ages to respond first they say they will help you cancel the order then they say you can't cancel an order once you've placed it.

the order hasn't been shipped it hasn't been picked yet they won't let you cancel

Awful company I would be very careful buying from them!

2026幎9月11日
自発的なレビュヌ
Steak King ロゎ

Steak King からの回答

Hi Ivan,

We hope you're doing well. After reviewing your conversation with our customer service team, we noticed that we responded to your first email within 15 minutes, which we believe is quite prompt.

Regarding the cancellation, it is accepted as per our T&C. Our team was actively investigating to understand what went wrong, and we’re happy to accommodate a change in delivery date if you have a new plan.

We truly appreciate your patience and understanding. To clarify, after some back and forth, we were able to resolve the issue for you in less than no time and have arranged the refund accordingly.

We look forward to the opportunity to serve you again in the future.

5぀星のうち4の評䟡

Good choice of meat products

Good choice of meat products, good meat quality; stock replenishment is faster than peers and excellent custom service and communication.

2026幎8月31日
Steak King ロゎ

Steak King からの回答

Thank you for your kind words! We’re glad you’re happy with our products and service. Looking forward to serving you again!

5぀星のうち5の評䟡

Yummy in my tummy

Was skeptical at first but the meat was beautiful, nice marbling and tastes like steak you would normally pay triple the price for in a restaurant. Overall very happy with the purchase will definitely buy again

2026幎8月30日

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