Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっと見る
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レビュアーのコメントを見てみましょう
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... もっと見る
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... もっと見る
企業が回答しました
Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... もっと見る
企業が回答しました
企業情報
当該企業による記述
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
連絡先
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, 香港
- +852 25981080
- orders@steak-king.com
- steak-king.com
4.2
ほぼ満足
416件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The M1/2 Striploin was very…
The M1/2 Striploin was very disappointing. The fat portion represents almost half of the steak.
Appreciate Steak King’s prompt and proactive response. Looking forward to a better experience later this week.
2026年8月28日
Steak King からの回答
Hi Francis,
We hope you're doing well. We're sorry to hear that you're not satisfied with our M1-2 Striploin. Please kindly send us photos at orders@steak-king.com, and we will follow up accordingly. If necessary, we will arrange an exchange for you. Thank you!
Great food
Great food, great value. Wish it could have been cheaper for free delivery 📦. Would have ordered more often if free delivery is around $500
2026年8月29日
Steak King からの回答
Thank you for the kind words! We're glad you enjoyed the food and value. We hear you loud and clear — free delivery at around $500 would definitely make things even sweeter! In the meantime, remember, you can always do a store pickup for your orders. That way, you get great products without the delivery fee. Looking forward to your next order!
主旨：反映所購「肉眼扒」欠缺肉眼蓋及肉質不符預期單據編號：Order…
主旨：反映所購「肉眼扒」欠缺肉眼蓋及肉質不符預期單據編號：Order SK171755
貴店負責同事鈞鑒：
本人於5-9-2026在貴店自取標示為「M9肉眼扒」（Ribeye）之牛扒，單據編號為Order SK171755
一般所稱之肉眼扒，除中間之肉眼芯外，應連有搭於其上的肉眼蓋（ribeye cap／spinalis dorsi）。此蓋肉為肉眼最嫩、油花最集中之部分，亦是消費者選擇此部位之主要原因。
今次收到之貨品明顯欠缺此層蓋肉，外形較似整條肉眼之尾段，纖維亦偏粗，與正中段肉眼應有之嫩度及結構不符。該件貨品本人已經食用，今次並非要求退款，只想如實反映情況，因為身體非常之不滿及不愉快。
本人一向有意再次光顧貴店購買肉眼，但經過今次經驗，對貨品是否真正中段、是否包含肉眼蓋，已失去信心。懇請貴店說明往後如何確保所售「肉眼扒」為連蓋，而非尾段或已切走蓋肉之件貨，以及顧客選購時如何分辨，以便本人可以安心再次購買。
2026年9月5日
自発的なレビュー
Very good quality steak& service
Very good quality steak, customer service is very supportive and helpful, a delightful shopping experience
2026年9月8日
自発的なレビュー
Great experience
Great experience ordering steak from Steak King. The packaging was good and kept everything fresh. The quality of the meat is outstanding. Highly recommended.
2026年8月29日
When I received the package of steaks…
When I received the package of steaks it was not well chilled.
2026年8月28日
Good go to online butchers
Maybe I am not a meat cut connoisseur but I can't tell too much on an enhanced wagyu taste in the steaks. I can confirm their Chilli Pork sausage is my favourite from my last purchase and I shall buy again ;p
2026年8月28日
Last order mentioned sent to Lai Chi…
Last order mentioned sent to Lai Chi Kok but courier mistake sending to Shatin.
2026年8月27日
Good quality food
I have been shopping at steak king over years and it always bring me goo quality food and service
2026年8月29日
Bad experience
Been a loyal customer to SK. My recent purchase experience with their Ranger Station M2/3 and M4/5 sirloin (two separate purchases 2 weeks apart, second purchase made after communicating with CS, got a sorry message and asked if I can give them a second chance so I did right away) are quite bad compare to previous purchases.
Have decided to give myself a break and look elsewhere. Waves Pacific is higher price but much higher quality. Dont be cheap like me, given up quality to save few hundred.
Maybe their "premium cuts" are better. My comments are only associated with Ranger Station. This farm name happens to be similar to Ranger Valley but I am pretty sure the quality is not.
2026年8月26日
Steak King からの回答
Hi Jeff,
We sincerely apologize for your disappointing experience with our Ranger Station products. We value your loyalty and are sorry we did not meet your expectations this time.
Please contact our manager at sanwal.a@steak-king.com, and he will personally assist you to resolve this matter.
Thank you for your feedback, and we hope to have the opportunity to make things right.
Quality
Good quality with affordable price. Delivery date can be chosen that fit our schedule.
2026年9月4日
Steak King からの回答
Thank you! We're glad you’re happy with our quality and flexible delivery. Looking forward to serving you again!
Always a wide selection
Always a wide selection, good quality, great value and top notch service. Big fan!
2026年8月31日
Steak King からの回答
We’re blushing! Thanks for being a big fan—your support is the real top notch here!
Steak King からの回答
Thank you! We're glad you’re happy with our quality, prices, and punctual delivery. Looking forward to serving you again!
Why advertise M5 when your steak has no marble at all
Ordered the M4-5 Striploin steaks but they sent me some regular steaks with no marble at all, the quality is not acceptable and not getting my money worth, what a fraud!
2026年9月3日
自発的なレビュー
Steak King からの回答
Hi, and thank you for bringing this to our attention. We sincerely apologize for this inconvenience. Please email us with your order details, and we will look into the issue immediately and find the best solution for you. Your satisfaction is very important to us.
Steak King からの回答
Thank you for your feedback. We're sorry to hear you found our prices high and the smoked salmon salty. We appreciate your honesty and will consider your comments as we work to improve.
Very good service
Very good service
Good quality products
A very pleasant shopping experience
2026年8月30日
Steak King からの回答
Thank you
Steak King からの回答
Thanks for the kind words! We’re glad our steaks keep bringing you back—looks like we’ve got a cut above the rest!
The quality and quantity of your steak…
The quality and quantity of your steak are uneven for every order. Refer to my latest order, I feel your steak is less than 330g, and the marble score is not stable.
2026年8月31日
Steak King からの回答
Hi Siu,
Hope you're doing well. We’re sorry to hear that we did not meet your expectations. To clarify, all our steaks are cut in-house here in Hong Kong, which may sometimes result in uneven steaks.
Regarding the weight and marbling, please send us an email at orders@steak-king.com, and we will review your concerns and provide a suitable solution.
Thanks again for your feedback.
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