Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... もっと見る
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... もっと見る
企業が回答しました
Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... もっと見る
企業が回答しました
企業情報
当該企業による記述
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
連絡先
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, 香港
- +852 25981080
- orders@steak-king.com
- steak-king.com
4.2
ほぼ満足
416件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality of product is great
Quality of product is great , price very fair and delivery is on time.
The rewards points scheme offers a decent cash coupon option that kicks in after just a few orders.
2026年6月28日
Igorned my request to deliver 1kg in…
Igorned my request to deliver 1kg in thick and 1kg in thin cut.
2026年6月28日
Steak King からの回答
Hi Robert,
Thank you for sharing your feedback. As we handle a large volume of orders daily, we typically process based on the selections made on our website. However, we do accommodate special requests if you contact us via email or phone.
We apologize for any inconvenience caused. If you'd like to discuss this in more detail, please feel free to email me directly. I am Sanwal, the Customer Service Manager, sanwal@steak-king.com.
Thanks again!
Referal scam
I did there referal program to get a free knife / drink / steaks
But they are claiming I didnt actually get any even tho there own site proves I have 50+ invites and are now ignoring my emails
2026年6月28日
自発的なレビュー
Steak King からの回答
Your account was flagged by our fraud detactors. If you'd like to appeal this decision, please contact customer support orders@steak-king.com. You can refer to the competition T&Cs, specifically section 6 regarding Fair Use and Prohibited Conduct
"This Promotion is intended for genuine, organic sharing between real individuals. The following are strictly prohibited and will result in disqualification and forfeiture of rewards: creating fake, duplicate, or fraudulent email accounts or waitlist entries; self-referral or referring email addresses you control; using bots, scripts, automated systems, or any technical means to generate Referrals; spamming, including posting referral links in a manner that breaches third-party platform rules or UK anti-spam law (including the Privacy and Electronic Communications Regulations); and any conduct intended to manipulate, abuse, or undermine the integrity of the Promotion."
Good and I am satisfied with the meat…
Good and I am satisfied with the meat that I have ordered.
2026年6月29日
Steak King からの回答
That's great! We're glad to hear you enjoyed it.
I ordered ribeye steak and beef fillet
I ordered ribeye steak and beef fillet. The meat delivered was very prefect quality and the knife which was a gift from Steak King was also amazing. It was such fun to cut the loaf of meat with a very sharp edged knife. Will order again.
2026年6月29日
M3/4 quality poor than before 1…
M3/4 quality poor than before 1 bought . this time I paid for M3/4price， but quality is M2/3 may be M1/2. Extremely disappointed & dissatisfied.
2026年6月28日
Good Service
2026年6月29日
Another good experience!
I ordered several times.
The ordering system is easy and delivery on time is reliable.
The quality of beef never disappoints me.
I’ll order next time too!
2026年6月29日
Good sales price
Good sales price and quality and delivery service. But better to lower the free delivery amount to $500
2026年6月29日
Steak King からの回答
Hi Henry, Thank you for being a regular customer. We do offer pick-up from our restaurants, and the minimum shopping amount required is $500. Hope this helps.
Always superior quality and a great…
Always superior quality and a great customer service.
2026年7月1日
自発的なレビュー
Everything is good
Quality is good even Wagyu M3,4 is perfect, my son is not a meat lover but he likes it very much, for me, I would like Wagyu M9+ T-bone, yummy yummy. Price is reasonable, some products are cheaper than you buy in Australia 😉 . Everything is good, service, delivery, products, good 👍
2026年6月28日
Steak King からの回答
Hi there, Thank you for being a valuable customer. We’re glad to hear that you and your family enjoy our meat.
Have been ordering for a couple years…
Have been ordering for a couple years now - their steaks are great and they always have the best prices in Hong Kong and by far the best customer support and user experience. Ordering and delivery is so quick and easy - Sanwal and the support team are the best and make every order exactly how you ask!
2026年6月28日
自発的なレビュー
Misleading photos! Completely different from what I received
Extremely disappointed with the purchase of the so called 'steak box'. The steaks I received is normal packed ones instead of the premium pack shown in the product images online. The photos on the website are highly misleading.
In last 2 years, this is the third time I order 'steak box'. First time I receive exactly the one shown in product image, and the quality is pretty good. Second time is normal pack and quality is average. So when I order this time, I wrote an email to remind them and got a reply which ensure me I will receive the one shown in product image. But turns out it is not.
2026年6月27日
自発的なレビュー
The chilled Wagyu M4-5 T-Bone is…
The chilled Wagyu M4-5 T-Bone is wonderful. The cut is excellent, very juicy and tender! We ordered 2Kg for 5 people. Good deal! Will order again next time.
2026年6月13日
自発的なレビュー
M4-5 Porterhouse
I've bought four chilled M4-5 Porterhouse steaks. I've just cooked one and it's fantastically juicy!
2026年6月10日
自発的なレビュー
Great quality salmons I received
Great quality salmons I received. It changed my perception of how sub-standard salmons was I previously getting through HKTMALL.
2026年5月31日
Super fast delivery and amazing prices
Super fast delivery, amazing prices and great quality. My go-to meat/fish supplier !
2026年5月30日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。