Steak King レビュー 

416
•
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっと見る

企業が回答しました

5つ星のうち3の評価

Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... もっと見る

5つ星のうち4の評価

Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... もっと見る

企業が回答しました

企業情報

  1. 食料品配達業
  2. ・
  3. ステーキハウス
  4. 海鮮市場
  5. 肉製品提供業者

当該企業による記述

Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.


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4.2

ほぼ満足

TrustScore 5段階評価の4

416件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 70%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(416)

過去12か月のレビュー数: 224件

レビューを書く
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5つ星のうち4の評価

Suggestions for packing

Quality of the steaks and chicken thighs are great
However, the ice packs inside the packages have almost all melted. The frozen chicken thighs are quite melted and the steaks have become quite soft
When the temperature becomes so high now, I think you must pack with more ice packs to maintain the temperature
And I am not sure whether the delivery guy is having properly insulated containers to protect the packages too
Please review the packing method as necessary

2026年5月27日
自発的なレビュー
Steak King ロゴ

Steak King からの回答

Hi Alan, Thank you for taking the time to share your feedback. It was a pleasure chatting with you earlier, and we truly appreciate your honest insights. We're always looking to improve, and your support means a lot to us. Thanks again for choosing Steak King!

5つ星のうち1の評価

Rib-eye not worthy of dog food


Rib-eye not worthy of dog food

We have before bought meat and been happy. This time we bought some South African rib-eye. We just tried to eat them and they we so chewy and rubbery that we all four family members gave up. They were not worthy of dog food and also had a funny taste. I was disappointed that Steak King deleted my feedback on Facebook.
We have also written to Steak King. They responded by saying they took feedback very seriously. However in reality they do not at all. After many many chasers from us and lots of holding up responses from them, they have provided us a hkd 100 voucher. So basically acknowledging the problem but only covering a fraction of the losses we have had. You judge yourself.

2026年5月20日
自発的なレビュー
5つ星のうち5の評価

Good quality

I recommended steak king to my colleagues. We enjoyed the good quality of beef together.
The customer service is very helpful to schedule goods delivery. I gave 5-star.

2026年5月13日
自発的なレビュー
5つ星のうち4の評価

Items which are not available due to lack of stock

Overall, the products are good and reasonably priced. My issue is that you have items which I wanted to purchase but they are always out of stock. It would be an improvement that you allow customers to place order for such items and will deliver them once they are in stock. Charges would be made when you make the delivery.

2026年5月12日
自発的なレビュー
5つ星のうち5の評価

Legit good steaks at incredible prices

I have purchased steaks from this shop multiple times.

Prices are always incredible specially during meat emporium at the end of the month. Prices you cant beat and steaks are the the best quality.

No BS on random charges, just pure quality steaks at incredible prices.

2026年4月28日
5つ星のうち4の評価

It was not easy navigating the website…

It was not easy navigating the website as there were quite a few hurdles before the free shipping tab came up. That was after several tries and I am sure the site could be simplified. Other than that, delivery was prompt and the purchase was, as in the past, of a high standard.

2026年4月28日
自発的なレビュー
Steak King ロゴ

Steak King からの回答

Hello, thanks for your review and feedback. We truly value your opinion and learning more about experience will help us to continue improve our offering. We have sent a request for more info and we will very much appreciate further feedback. We look forward to hearing from you.

5つ星のうち3の評価

Loyalty point being cancelled without advance notice

I had been a loyal customer of steak king for about 3 years

Recently I found steak king cancelled some of my loyalty point because of their expiry. However, there was no expiry date shown or email notification to tell me my points were expiring.

Since the expiration was just 2 days ago, I sent an email to steak king customer service to request for recovering my loyalty point or give me a voucher that equal to my loyalty points, but they refused, even I pointed out there was no expiry policy in their website or any indicator about it.

Now, I am going to spend the rest of my loyalty point and not coming back to steak king because of the expiry disappointed experience.

2026年4月3日
自発的なレビュー
5つ星のうち5の評価

Excellent meat quality & Helpful Staff Team

My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !

What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.

2026年4月11日
自発的なレビュー
Steak King ロゴ

Steak King からの回答

Really glad to hear you had a great first experience with us! Happy we could sort out the delivery in time — will definitely pass your kind words to Joan 😊

Awesome to know you enjoyed the ribeye too. Hope to have you back again soon!

5つ星のうち5の評価

Great quality food

Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.

2026年4月11日
自発的なレビュー
Steak King ロゴ

Steak King からの回答

Really appreciate your continued support over the years! Glad to hear you’re enjoying both the quality and service 😊

Thanks a lot for the recommendation — means a lot to us!

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