Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Overall the process of purchases is smooth and satisfactory. The date of delivery can be chosen to suit our own planning and schedule. Prices are attractive in most cases. Even better if more diversi... もっと見る
企業が回答しました
Edit - Steak King responded immediately when they saw my original review and they generously offered a significant store credit to enable me to reorder. I look forward to a better experience when co... もっと見る
Have been buying from Steak King for a while... overall good service and quality of Meat. But Technical glitches affect over user experience. 1.) Used loyalty points to redeem coupon, but wa... もっと見る
企業が回答しました
Been ordering a lot from Steak King lately. Good meat, good price. My wife and I are enjoying their products so far. The last order had a few bumps around which coupon or promo code could be use... もっと見る
企業が回答しました
Steak King was formed by Johnny Glover; a chef, butcher and fishmonger of 30 years who founded The Butchers Club & Pacific Gourmet here in Hong Kong. Steak King products are sourced directly from farmers and fishermen from around the world, we pride ourselves on working with the finest producers that care about their products the same way that we do. Meats and Seafoods are flown in fresh and processed by our own expert butchers here in Hong Kong before being blast frozen and delivered to your door.
2/F Room B1, Vita Tower - Block B, 29 Wong Chuk Hang Road, Hong Kong, HKHKHK, Wong Chuk Hang, 香港
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I buy meat from Steak King and it’s always good quality and delivered on time.
The quality is great for the price.
Good timing for delivery.
great steak at awesome prices, cheapeast wagyu M9 in town
Quality of the steaks and chicken thighs are great
However, the ice packs inside the packages have almost all melted. The frozen chicken thighs are quite melted and the steaks have become quite soft
When the temperature becomes so high now, I think you must pack with more ice packs to maintain the temperature
And I am not sure whether the delivery guy is having properly insulated containers to protect the packages too
Please review the packing method as necessary

Steak King からの回答
Rib-eye not worthy of dog food
We have before bought meat and been happy. This time we bought some South African rib-eye. We just tried to eat them and they we so chewy and rubbery that we all four family members gave up. They were not worthy of dog food and also had a funny taste. I was disappointed that Steak King deleted my feedback on Facebook.
We have also written to Steak King. They responded by saying they took feedback very seriously. However in reality they do not at all. After many many chasers from us and lots of holding up responses from them, they have provided us a hkd 100 voucher. So basically acknowledging the problem but only covering a fraction of the losses we have had. You judge yourself.
I recommended steak king to my colleagues. We enjoyed the good quality of beef together.
The customer service is very helpful to schedule goods delivery. I gave 5-star.
Overall, the products are good and reasonably priced. My issue is that you have items which I wanted to purchase but they are always out of stock. It would be an improvement that you allow customers to place order for such items and will deliver them once they are in stock. Charges would be made when you make the delivery.
Great products, Just need to work on website for delivery to DB pls. IT has stopped me from processing a few orders.
I have purchased steaks from this shop multiple times.
Prices are always incredible specially during meat emporium at the end of the month. Prices you cant beat and steaks are the the best quality.
No BS on random charges, just pure quality steaks at incredible prices.
High quality meat, excellent service at the best prices in town. Frequent customer here.
It was not easy navigating the website as there were quite a few hurdles before the free shipping tab came up. That was after several tries and I am sure the site could be simplified. Other than that, delivery was prompt and the purchase was, as in the past, of a high standard.

Steak King からの回答
The promotion prices are very good, the quality of the meats is very good and the delivery was fast
I had been a loyal customer of steak king for about 3 years
Recently I found steak king cancelled some of my loyalty point because of their expiry. However, there was no expiry date shown or email notification to tell me my points were expiring.
Since the expiration was just 2 days ago, I sent an email to steak king customer service to request for recovering my loyalty point or give me a voucher that equal to my loyalty points, but they refused, even I pointed out there was no expiry policy in their website or any indicator about it.
Now, I am going to spend the rest of my loyalty point and not coming back to steak king because of the expiry disappointed experience.
Good after sales service and good price , will buy again
My first experience with Steak King is really fabulous. As I was not familiar with the website and therefore nearly missed my expected delivery date, they really tried so hard to help out and got my purchase delivered in time. A big thanks to Joan !
What is more, their ribeye is fresh, juicy and delicious. I will definitely buy again and will recommend them to my friends.

Steak King からの回答
Great quality food. Excellent customer service. I have been buying from Steak King for years and highly recommend them.

Steak King からの回答
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