Having lost a lot of weight due to illness, my wedding ring was far too loose and in danger of slipping off my finger. The ring was bought from Stephen Einhorn in 2007 and I wanted to know if the ori... もっと見る
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Been wearing SE for a very long time but it was a delight to visit Lorenzo in the shop at last, the physical store was wonderful and the jewelry. and my new FANG ring is incredible ! Just waiting... もっと見る
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We couldn’t be happier with our engagement and wedding rings – they are absolutely perfect and even more beautiful than we imagined. From start to finish, the whole experience was fantastic: rela... もっと見る
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I don't have enough superlatives to review Stephen Einhorn! Apart from the obvious, the beautiful, timeless and unusual jewellery, the kindness and helpfulness I've received over the years has been a... もっと見る
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企業情報
当該企業による記述
Stephen Einhorn is a British family business, founded in 1995 by Stephen Einhorn and Jane Best, with an aim to create truly individual, luxurious jewellery designs handmade by skilled craftspeople in their London workshop. They strive to run a business that they love, where everyone is valued, and where they provide the best customer service possible. The business has gone from strength to strength and their bespoke jewellery client list now includes Disney, Warner Bros, Netflix, Paul Smith and A Bathing Ape amongst many others. Co-Founders Stephen Einhorn and Jane Best's business is a labour of love, they are passionate about craft and skill and continue to train the next generation of makers. They care about sustainability, the ethical and environmental provenance of every material they use; and the culture of work and care within their organisation.
連絡先
Upper Street 210, N1 1RL, London, 英国
- +44 207 359 4977
- shop@stepheneinhorn.co.uk
- stepheneinhorn.co.uk
4.9
優良
143件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service from start to finish
Great service from start to finish. Staff kept in touch, checking my order and telling me when to expect it. I was even given a choice of dispatch day when my gorgeous ring was ready. Highly recommend this company. Fantastic quality all round.
2026年1月15日
Stephen Einhorn からの回答
Dear Vicki,
Thank you for writing such a great review! We are thrilled you had a good experience while shopping with us, and that you are happy with your lovely new ring.
Please do not forget we offer complimentary polishing on all our pieces, so that we can help you look after it.
Best wishes,
The Stephen Einhorn Team
Exceptional Craftsmanship and Unmatched Service
I have been a customer of Stephen Einhorn for many years and have always been more than happy with their jewellery. The designs are distinctive and timeless, and the quality is consistently exceptional.
What truly sets Stephen Einhorn apart, however, is the customer service. It is quite simply second to none — attentive, knowledgeable and genuinely caring.
We even chose Stephen Einhorn for our wedding rings, and I wouldn’t have considered buying them anywhere else. Every experience has been a pleasure, and I cannot recommend them highly enough.
2026年1月12日
Stephen Einhorn からの回答
Dear Patrick,
This is honestly a fantastic review, thank you so much for writing this! We are so happy to know you enjoy the jewellery you have bought from us, and that you trust us with such special pieces like your wedding rings.
We take pride in our customer service, as well as the quality of the jewellery we make, so thank you for saying this.
We look forward to seeing you at the showroom soon!
Best wishes,
The Stephen Einhorn Team
First class service from the moment you…
First class service from the moment you arrive until you leave with a wonderful piece of jewellery.
2025年12月19日
Stephen Einhorn からの回答
Dear David,
Thanks so much for leaving this review, it really means a lot to us that people feel welcome when they are in our showroom and that you enjoyed your visit.
We look forward to seeing you back soon!
Best wishes,
The Stephen Einhorn Team
It has become a tradition
The most important thing, is that my other half loved it. Bought a Necklace & Ring, great quality, friendly & Attent crew.
3rd year in a row
2025年12月20日
Stephen Einhorn からの回答
Dear Francesca,
Thank you so much for writing this, we are really happy we could help and really appreciate your repeat orders with us!
Best wishes,
The Stephen Einhorn Team
Delivery was surprisingly fast
Delivery was surprisingly fast!
And the ring… BEAUTIFUL!!!
2025年12月16日
Stephen Einhorn からの回答
Dear Alfredo,
Thanks for leaving a review! We are happy we were able to deliver your ring to you so quickly.
We hope it will bring you joy!
Best wishes,
The Stephen Einhorn Team
The Team in the store were all so…
The Team in the store were all so helpful ,and the Christmas Decor in the store was so creative ! I really would love 15 of the paper birds !
The Product has always been “Amazing “over the last 10 years + that i have been buying it ! Stunning !
2025年12月19日
Stephen Einhorn からの回答
Dear Stephen,
This is a fantastic review, thank you!
We really appreciate the fact you keep coming back to us after all this time, and that you also enjoyed our beautiful origami cranes! We all love them too.
Thanks again, and hope to see you back soon!
Best wishes,
The Stephen Einhorn Team
Excellent customer service and…
Excellent customer service and excellent product. My wife is over the moon with the ring they made for her.
I was impressed with the speed in which they made the ring and sent it all before Christmas too
2025年12月18日
Stephen Einhorn からの回答
Dear Paul,
Thanks for writing such a great review, we do appreciate it!
We are really happy to know you are satisfied with your shopping experience, and that your wife loves her new ring.
We look forward to helping you again soon.
Best wishes,
The Stephen Einhorn Team
Great service
2025年12月16日
Stephen Einhorn からの回答
Dear Ross,
Thank you! We are always here to help.
Best wishes,
The Stephen Einhorn Team
Stephen Einhorn からの回答
Dear Roy,
Thank you for this superb review!
We are so pleased you liked our Skull Ring, and hope it will bring you joy! Please do not forget to bring it back to us for a complimentary polish, so we can help you look after it!
Best wishes,
The Stephen Einhorn Team
Very Happy Christmas Gift Shopper
Very good personal service. Very Happy with the silver necklace gift for my daughter. Excellent and fun packaging - the breakable egg.
2025年12月12日
Stephen Einhorn からの回答
Dear Hamish,
Thanks for writing this, and for shopping with us!
Our unique breakable packaging is the perfect touch to make the experience unforgettable!
We look forward to helping you again in the future.
Best wishes,
The Stephen Einhorn Team
A fabulous jeweller …
I’ve have two pieces from this wonderful jeweller, and both times I’ve been blown away by the quality of the products (a silver engagement ring and a men’s silver bracelet) and the fabulous customer service. If you want a special piece and excellent service, this is the place to go
2025年12月3日
自発的なレビュー
Stephen Einhorn からの回答
Dear Mark,
Thank you so much for this great review, and for coming back to us twice! We are so pleased you are happy with the jewellery you bought from us, and the service you received.
We look forward to seeing you again soon!
Best wishes,
The Stephen Einhorn Team
When visiting London
When visiting London, I called into the Stephen Einhorn store. The two guys who served me where great, polite, friendly, helpful and knowledgeable. I ended up purchasing the boss ring as a gift that I will open on xmas.
2025年12月11日
Stephen Einhorn からの回答
Dear David,
Thank you for this fantastic review! The team loved meeting you as well, and we are so glad you found something you loved when you came to our showroom. The Boss ring is a wonderful piece, and we hope it will bring you joy!
Please do stop by again when you're next in London.
Best wishes,
The Stephen Einhorn Team
Outstanding customer service
2025年12月10日
Stephen Einhorn からの回答
Dear Gaye,
Thank you very much for leaving this review. We take pride in our customer service, as well as the quality of the lovely jewellery we make, so it makes us really happy to hear you enjoyed your experience.
We look forward to helping you again soon!
Best wishes,
The Stephen Einhorn Team
I found the staff very kind and helpful
I found the staff helpful , kind and professional when told them that I wanted my recently deceased partner’s wedding ring to be joined to my own . They made very helpful suggestions and I’m very happy with the beautiful ring they made for me
2025年12月6日
Stephen Einhorn からの回答
Dear Valerie,
Thank you so much for writing such a great review, and thanks again for trusting us with this incredibly special commission. We are very happy we could help you create a single ring which joins both, and we hope it will bring you joy.
We look forward to seeing you again soon, even just to say hello!
Best wishes,
The Stephen Einhorn Team
Excellent service and very high quality…
Excellent service and very high quality craftsmanship
2024年12月20日
Stephen Einhorn からの回答
Dear Sarah,
Thank you for leaving us a review, we are so glad you feel this way. Please feel free to bring your Stephen Einhorn jewellery to us whenever you would like it checked and polished, it's a service we offer free of charge!
Looking forward to helping you again soon.
Best wishes,
The Stephen Einhorn Team
So pleasant and professional to deal…
So pleasant and professional to deal with. Felt very welcome and looked after
2024年12月10日
Stephen Einhorn からの回答
Dear J,
Thank you for such a lovely review! We want everyone that comes to our showroom to feel welcome, this is at the heart of what we do here at Stephen Einhorn, so thank you for saying this.
We look forward to welcoming you to the showroom again soon!
Best wishes,
The Stephen Einhorn Team
Stephen Einhorn からの回答
Dear Jayne,
Thank you for taking the time to write this! We are so pleased to know you are happy with your jewellery, and that we were able to fulfil your order so promptly.
We are here whenever you would like your pieces polished, so don't hesitate to come see us when you're next in the area!
Best wishes,
The Stephen Einhorn Team
Stephen Einhorn からの回答
Dear Nick,
Thank you so much for writing this review. We believe that excellent customer service and jewellery of the highest quality go hand in hand, so it's great to read your feedback.
We look forward to helping you again soon!
Best wishes,
The Stephen Einhorn Team
Great service quality stuff being going…
Great service quality stuff being going for about 20 years !
2025年12月9日
Stephen Einhorn からの回答
Dear Dean,
Thank you for your review! We started in 1995 and we still design and hand make all our pieces in house here in Central London. We take pride in the quality of our service, as well as our jewellery, so it means a lot that you are happy with your experience shopping with us!
We look forward to helping you again in the future.
Best wishes,
The Stephen Einhorn Team
Thank you once again
Further to my earlier review, the skull ring arrived on time… a perfect fit and I am very happy. I brought along a previously purchased ring that needed a slight adjustment. This was done instantly and without charge. They also cleaned other silver items of jewellery, again free of charge. What great service. The imagination behind the designs, the skilled personal service and ongoing support all make this shop a pleasure to return to. I will continue to recommend it to others. Bravo, and happy Christmas!
2025年12月5日
自発的なレビュー
Stephen Einhorn からの回答
Dear Steve,
This is a fantastic review, thank you so much for taking the time to write this!
We all work very hard as a team to make this possible for our customers, so it makes us really happy to hear that you love your new SE jewellery and that you were pleased with your shopping experience and the service you received.
We look forward to helping you again, and wishing you a fantastic holiday season!
Best wishes,
The Stephen Einhorn Team
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