Stevensons Furniture レビュー 927

Stevensons Furniture からの回答

2026年4月14日

Thank you so much for your kind words — we’re so pleased to hear how happy you are with your sofa and chair.

It means a lot to know you had a great experience with our team, and we’ll be sure to pass on your lovely feedback. Your support is truly appreciated.

We hope you enjoy your new furniture for many years to come and look forward to welcoming you back again soon.

Stevensons Furniture からの回答

2026年4月14日

Thank you so much for your lovely feedback — we’re absolutely delighted to hear about your experience.

It’s wonderful to know you felt supported in choosing your bed without any pressure, and that both our in-store team and delivery staff made such a positive impression. We’ll be sure to pass on your kind words to the sales team and manager.

We’re so pleased you’re happy with the quality of your new bed, and we truly appreciate your support. We look forward to welcoming you back to Stevensons again in the future.

Stevensons Furniture からの回答

2026年4月14日

Thank you so much for your kind words — we’re delighted to hear you enjoyed your visit.

It’s wonderful to know our team, store layout, and furniture selection made such a positive impression. We take great pride in offering quality pieces and a welcoming shopping experience.

We really appreciate your support and look forward to seeing you again soon.

Stevensons Furniture からの回答

2026年4月14日

Thank you for your feedback — we’re really sorry to hear that your experience didn’t meet expectations.

We always aim to provide a helpful and respectful service, ensuring every customer feels listened to and supported in their choices. We’re sorry if this wasn’t reflected during your visit.

Your comments have been shared with the team, as they’re invaluable in helping us improve. We do hope we’ll have the opportunity to welcome you back and provide a much better experience.

Stevensons Furniture からの回答

2026年4月14日

We’re really sorry to hear this happened, and we completely understand how upsetting it must be to see damage to your wall.

While accidents can occasionally happen during delivery, this is certainly not the experience we want for our customers. We’re glad to hear our team member was apologetic at the time, and we’d really like the opportunity to look into this further for you.

We’re sorry we didn’t have the opportunity to resolve this for you sooner, as we always welcome the chance to put things right directly with our customers.

We do hope this hasn’t affected your overall experience with us, both in-store service and efficiency.

We always like to resolve situations like this directly with our customers, so we’ll be in touch with you to see if we can help put things right.

Thank you for taking the time to share your feedback — it truly means a lot to us.

Stevensons Furniture からの回答

2026年3月13日

Thank you for such a fantastic review! We're really pleased to hear you enjoyed our wide range of furniture and found our team helpful and willing to go the extra mile. Your kind words mean a lot to us, and we truly appreciate your support. We hope to welcome you back to Stevensons again soon. 😊

Stevensons Furniture からの回答

2026年3月13日

Thank you for your lovely review! We’re proud to be a local business and it’s wonderful to hear that our customer service stood out to you. Your support means a great deal to our team, and we look forward to welcoming you back to Stevensons again soon. 😊

Stevensons Furniture からの回答

2026年3月13日

Thank you for such a wonderful review! We’re really pleased to hear that you found our team friendly, patient and knowledgeable about our range. It’s also great to know you felt our prices offered such good value. Your kind words mean a lot to us and to the whole team. We hope to welcome you back to Stevensons again soon. 😊

Stevensons Furniture からの回答

2026年3月13日

Thank you so much for your kind words! We're delighted to hear you’re pleased with the quality of our furniture and that our team made your visit enjoyable. Your recommendation means a great deal to us, and we truly appreciate you sharing your experience. We look forward to welcoming you back again soon.

Stevensons Furniture からの回答

2026年3月13日

Thank you so much for your lovely review! We’re really pleased to hear that you found our team friendly and helpful, and that you’re happy with the quality and value of our furniture. It means a lot to us that you took the time to share your experience. We hope to welcome you back again soon! 😊

Stevensons Furniture からの回答

2026年3月13日

Thank you so much for your wonderful review! We're delighted to hear you're pleased with your new suite and dining table. David and the whole team will be really pleased to know their help and service made such a positive impression. We're also glad to hear our delivery team looked after you too. Providing friendly, no-pressure, good old-fashioned service is exactly what we aim for, so your feedback means a lot. We hope you enjoy your new furniture and look forward to welcoming you back to Stevensons again soon. 😊

Stevensons Furniture からの回答

2026年3月13日

We're very sorry for the delay and lack of communication you experienced with your order. This is not the standard of service we aim to provide. As discussed, we have now arranged a full refund and apologise again for any inconvenience caused. Thank you for bringing this to our attention.

Stevensons Furniture からの回答

2026年3月13日

Thank you so much for your continued support and for taking the time to leave such a lovely review. We're delighted to hear you're pleased with your new sofa and that you experienced the helpful, relaxed service we always aim to provide. It's also great to know our delivery team looked after you well. Your recommendation really means a lot to us, and we hope you enjoy your new sofa. We look forward to welcoming you back to Stevensons again in the future. 😊

Stevensons Furniture からの回答

2026年2月19日

Thank you so much for your wonderful review.

We’re delighted that Carolyn was able to guide you in choosing the perfect style, colour, and comfort for your beds — it’s always our goal to make these decisions as easy and enjoyable as possible.

It’s fantastic to hear that our delivery team went above and beyond, navigating the tricky stairs without complaint and ensuring everything was placed exactly where it needed to be. We’ll be sure to pass your kind words on to them.

Thank you again for sharing your experience — we look forward to welcoming you back to Stevensons in the future.

Stevensons Furniture からの回答

2026年2月19日

Thank you so much for your incredibly kind review.

We’re delighted to hear that Josh was able to guide you through everything you needed to know in a relaxed, no-pressure way — we’ll be sure to pass your lovely comments on to him.

It’s fantastic to know you’re pleased with the quality and value of your furniture, and that the delivery and in-home assembly service met your expectations. Our team takes great pride in ensuring everything is set up perfectly and that all packaging is removed for a seamless experience.

We truly appreciate your recommendation and look forward to welcoming you back to Stevensons again soon.

Stevensons Furniture からの回答

2026年2月19日

Thank you for your review.

We’re so pleased to hear that you found the ordering and payment process easy — that’s exactly what we aim for.

We are pleased to say it is on the way to you!

Thank you for choosing us, and we’ll make sure this is resolved promptly.

Stevensons Furniture からの回答

2026年2月19日

Thank you very much for your wonderful review.

We’re so pleased to hear you felt well looked after from the very start. Providing helpful, knowledgeable guidance without any pressure is exactly how we believe furniture shopping should be.

It’s also great to know your order arrived within the estimated timeframe and that our delivery team made such a positive impression. We’ll be sure to pass your kind comments on to them.

Thank you for your recommendation — we truly appreciate your support and look forward to welcoming you again in the future.

Stevensons Furniture からの回答

2026年2月19日

Thank you so much for your lovely review. We’re delighted to hear that you found our team friendly and knowledgeable — we always aim to make choosing the perfect dining table an enjoyable and informed experience.

It’s also wonderful to know you were pleased with the range available and that your delivery was quick and efficient. We truly appreciate your recommendation and look forward to welcoming you back again in the future.

Thank you for choosing us.

Stevensons Furniture からの回答

2026年2月4日

Thank you for such a fantastic review. We’re pleased to hear everything ran smoothly from sale to delivery, and that our team handled your table with the care it deserves. We truly appreciate the recommendation.

Stevensons Furniture からの回答

2026年2月3日

Thank you for your kind words. We’re delighted to hear our shop team made you feel comfortable and supported, and that our delivery colleagues provided an efficient and pleasant service. We really appreciate you taking the time to share your experience.