StickerCanada レビュー 

StickerCanada からの回答

2024年6月21日 に更新

Hi Tom,

Thank you a bunch for sharing your pleasant experience with your recent Bumper Sticker order.
We appreciate the kind words you express for our products with the help of our staff. Quality is our priority because that's what valued customers like you deserve.
Feel free to leave a review on our Google page since you can upload a couple of photos there.
Again we truly appreciate your business and can't wait to serve you in your future orders.

Cheers,
StickerCanada team

StickerCanada からの回答

2024年6月11日

Hi Verti,

Thank you so much for having StickerCanada!
It thrills us that you had a great experience with our service & products and enjoyed them enough to consider reordering.
We are always committed to our customers and are known to put satisfaction as our top priority.
See you soon on your next order with us.


All the best,
StickerCanada team

StickerCanada からの回答

2023年8月29日 に更新

Hi Kirsten

We greatly appreciate your feedback!
It's wonderful to know that our file review process was beneficial for you.
Our goal is to ensure that your stickers look amazing, and we're happy we could provide helpful suggestions.
Feel free to reach out if you have any more questions or need assistance in the future.


Warm regards,
StickerCanada team

StickerCanada からの回答

2023年8月24日

Hi Victor,

We greatly appreciate your feedback!
It's fantastic that our fast and efficient service, along with our reasonable prices, resonated with you.
We're committed to offering top-notch experiences to our customers.
Should you have any future projects or printing needs, remember we're here to provide you with excellent service at great prices.
Have a fantastic day!

Warm regards,
StickerCanada team

StickerCanada からの回答

2023年8月24日

Hello team,

Thank you for your glowing feedback!
We're thrilled our Customer Service team were able to assist you effectively.
Ensuring your graphics are high-resolution is crucial for top-notch prints, and we're glad we could guide you through the process.
If you ever require more support or have additional printing needs, feel free to get in touch.
Looking forward to serving you again really soon.


All the best,
StickerCanada team

StickerCanada からの回答

2023年8月24日

Wow, thank you for being a loyal customer of StickerCanada for years, Ben!
We're absolutely delighted to have been there for all your sticker requirements.
Your satisfaction is our top priority, and we're here to keep delivering quality stickers.
Should you need anything else, don't hesitate to get in touch.
Here's to many more years of serving you!

Cheers,
StickerCanada team

StickerCanada からの回答

2023年8月24日

Hi Jacqueline,

A huge thanks for your long-standing trust in us for your sticker and business card needs!
It's been an incredible journey serving you all these years, and we're excited for what the future holds.
Your continued support means the world to us.
If there's anything specific you love about our products or any suggestions you might have, feel free to share.
Here's to many more years of working together!


Cheers,
Stickercanada team

StickerCanada からの回答

2023年8月21日

Thank you so much for your fantastic review, Sugar Pop Candy Company!
We're thrilled to hear that you found our response time speedy, enjoyed our fast delivery, and experienced friendly service.
Knowing that you're pleased with the product adds to our joy!
Should you need anything else, don't hesitate to get in touch.

Cheers,
StickerCanada

StickerCanada からの回答

2023年8月15日

Hi Matt,

Thank you for taking the time to provide us with your feedback.

We did not mean to deceive you or anyone else. We are a registered Canadian company with an office in Mississauga, Ontario. We pay our monthly dues and taxes in full and on time. We receive parcels and packages which we always check, resolve, and print as needed. In fact, we have a long history of providing excellent service to our regular clients, many of whom have been ordering from us for almost 10 years.

Regarding your issue, please know your parcel was delivered within our standard turnaround time. We strive to ensure we could process every order in a timely manner. And we believed that we've achieved it in your order.

However, having your stickers printed overseas was really a big deal, then we apologize for asking assistance to one of our branches offshore. We do this to accommodate bulk orders we receive daily, yet we make sure that the quality of our stickers remains.

We understand your sentiments, and as much as we endeavor to fulfill your expectation, we would like to ask for your kind understanding on this matter.


Kind regards,
Stickercanada team

StickerCanada からの回答

2023年8月15日

Hi Angela,

We are extremely sorry to hear that your order of stickers has not reached you. In behalf of StickerCanada, we apologize for the inconvenience caused.

We understand how frustrating this must be for you. Although we've tried our best to deliver your stickers on time, but due to unforeseen and inevitable circumstances that were beyond our control, we failed and this resulted you to refused our parcel.

Regarding the refund, we sent a request to our Finance Team to reconsider and open a further investigation. We'll keep you posted for the updates and rest assured that you will be well compensated.

We appreciate your patience and hoping for your kind consideration.


Sincerely,
StickerCanada team

StickerCanada からの回答

2023年7月27日

Hello Stephanie,

On behalf of everyone at StickerCanada, we'd like to apologize for the turnout of events.

As per checking, we have already refunded your order's amount.

Please be advised that we've encountered a delay as there was a filed dispute - Paypal tends to hold the amount up until the end of their investigation, but to expedite the refund process, we've coordinated with them on this matter.

Hope this solves your concerns, and hopefully, we can work together in the future.


Sincerely,
StickerCanada

StickerCanada からの回答

2023年7月25日

Hi Jeff,

Thank you for the 5-star review!
We're thrilled that you found our service fast and our prices competitive. We appreciate your feedback and hope to serve you again soon.
Have a wonderful day!

All the best,
StickerCanada

StickerCanada からの回答

2023年7月25日

Hello Jeanette,

A million thanks for your wonderful review!
We're delighted that you found the order process to be easy and that our staff was able to provide you with the information you needed.
We understand the importance of addressing queries promptly, and we're glad we could assist you effectively.
Customer satisfaction is our ultimate goal, and your positive feedback reaffirms that we're on the right track.
Thank you for choosing us!
If you have any special requests for your future orders, please feel free to reach out.
We're here to make your experience with us even more delightful!


Cheers,
StickerCanada

StickerCanada からの回答

2023年7月25日

Wow, your review really made our day!
We're delighted that you're satisfied with the quality and stickiness of our stickers.
Our team appreciates your understanding about the occasional small flaws in printing; we always strive for perfection, and we're continuously improving to minimize any issues.
We can't wait to have the pleasure of serving you again soon.
Thank you so much for your wonderful review!


Warm regards,
StickerCanada

StickerCanada からの回答

2023年6月29日

Hello TK,

We hope you are doing well and healthy. Thanks for taking the time to bring this to our attention.

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.

Our Company has been in the business for over a decade and strives to ensure we could process every order in a timely manner.

For our turnaround time, we provide a very detailed timeframe which was categorized as order and approval date, production and processing days and estimated dispatch days.

With our Classic Paper when you placed the order the estimated dispatched days say June 28th (dispatch means the courier will pick up the order) and it's not delivery time. 

You may revisit our Shipping Information as we provide each material's estimated turnaround to help our client make necessary decisions in purchasing.

The order was placed on a Sunday (June 25th) note that we are closed on the weekend. The proof was sent on June 26th, Monday and we got your approval to print it. 

The order was in production and was dispatched on June 28th, hence, our advice about the dispatch is proper.

Our Classic Paper is a type of material that cannot be rushed, it has a production schedule, hence delivery of June 28th is really not feasible.

We understand the urgency, and your frustration on this matter, however, things happened and we sometimes miss checking necessary information due to the urgency and it happens to the best of us.

And most of our clients, when the order is rushed or urgent, they do advise on the order that they require this on a certain date, that way we could advise if that's feasible or not.

However, for this order, no advice or instruction and we proceeded accordingly.

The production, due to our high volume of daily and ensure we could deliver as promised we ask assistance from our production offshore.

Though it's offshore we guarantee that quality standard is of utmost consideration as our mission is to establish long-term business relationships with every client we assist, may it be locally or international as we believe in fairness and equality.

It’s always important for us to cater to our customer's needs as much as possible, we are sorry that your experience at StickerCanada didn’t quite match your expectations. 

We would appreciate another chance to earn your business so that we can deliver a better experience next time.


Sincerely,
StickerCanada

StickerCanada からの回答

2023年6月20日

Wow, thank you so much for your fantastic review!
We're thrilled that you had an overall good experience with us.
Your satisfaction is our top priority, and we're delighted that we were able to provide you with responsive customer service and meet your shipping expectations.
We can't wait to serve you again in the future.


Cheers,
StickerCanada

StickerCanada からの回答

2023年5月15日

Hello Marie,

We really appreciate your feedback on our quick delivery and high-quality stickers.
We strive to provide our customers with the best possible products and service, and we are glad that you are satisfied with the results.
Again, thanks so much for the heartwarming feedback.
We value your business and we look forward to working with you again in the future.

All the best,
StickerCanada

StickerCanada からの回答

2023年5月2日

Hello there,

Thank you so much for your fantastic review!
We're thrilled to hear that you enjoyed our top-notch customer service, reasonable rates, and streamlined process.
We're also please to hear that your husband loved the cards, and we look forward to serving both of you again in the future.
Thanks for choosing us!


All the best,
StickerCanada

StickerCanada からの回答

2023年4月17日

Hi Lindsey,

Thanks so much for sharing your great experience with our stickers.
We're delighted to hear that you are pleased with the quality.
We really appreciate your business and looking forward to serving you again next time.


Cheers,
StickerCanada

StickerCanada からの回答

2023年4月13日

Hi Stephane,

A huge thanks you for your excellent review!
We're glad to hear that we were able to easily correct your order and that you found the quality of our products to be great for the price.
We appreciate your feedback and look forward to serving you again in the future!


Warm regards,
StickerCanada