Outstanding service from Stocalfe Handled my recent no-fault RTC quickly and professionally. From first contact with Simon reporting RTC who organised recovery of vehicle to my claim handler Luke and... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
Following another driver hitting our car in a car park Stocalfe Response were just brilliant. Our advisor Lewis dealt with everything and took the stress out of the situation from start to fin... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
Fantastic staff at stocalfe response. Very friendly and understanding and go above and beyond to answer all questions you may have.
The whole process was streamlined and made me feel at ease, during a stressful time. Rebekka was brilliant and kept me informed at every point, we spoke to a lovely lady called Amber this morning who... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
äŒæ¥æ å ±
åœè©²äŒæ¥ã«ããèšè¿°
Stocalfe Response is an established provider of Credit and Intervention Hire to motorists and commercial fleets involved in road traffic accidents. From Recovery, Repairs, Replacement Vehicles and Personal Injuries, we're a one-stop-shop when it comes to accident management. We promise we'll make it a seamless, stress-free experience and get you back on the road in no time.
é£çµ¡å
Stretton Green Distribution Park, WA4 4TQ, Appleton Thorn, è±åœ
- 01925 931133
- support@stocalferesponse.com
- stocalferesponse.com
4.7
åªè¯
166件ã®ã¬ãã¥ãŒ
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž48æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èŠ§ãã人ã¯ã以äžã®äŒæ¥ãé²èŠ§ããŠããŸãã
The staff are very helpful andâŠ
The staff are very helpful and friendly, and
any questions to ask them they willing to give you information, very professional.
2026幎1æ22æ¥
Stocalfe Response ããã®åç
Hi Charie,
Thank you for your kind review. Weâre delighted to hear that you found our team helpful, friendly, and professional. Itâs great to know that any questions you had were answered clearly and confidently, we always aim to provide the information and support our clients need.
We really appreciate your feedback and thank you for choosing Stocalfe.
Best regards,
Stocalfe Response
Highly recommended was fantastic withâŠ
Highly recommended was fantastic with answering my questions and queries.Very polite on the phone.
2026幎1æ14æ¥
Stocalfe Response ããã®åç
Hi Lisa,
Thank you for your lovely review. Weâre really pleased to hear that your questions were answered clearly and that you found our team polite and helpful over the phone. Providing a supportive, friendly service is something we take pride in, so your feedback means a lot.
Thanks again for recommending us!
Best regards,
Stocalfe Response
Supported every step of the way
Following a collision that wasn't my fault Stocalfe have supported me every step of the way. They arranged prompt roadside assistance, managing to get my car towed away within the hour which potentially saved me hundreds in fees. A hire vehicle arrived within 24 hours from the other side of the country: no mean feat when someone lives as remotely as I do. My employer has a strict office attendance policy and the hire vehicle meant I was able to meet it without interruption.
I have found everyone I have come into contact with to be friendly, supportive and approachable. I'm not used to dealing with insurance companies and everything has been explained clearly and patiently to me.
We're coming towards the end of the process, but there is still some way to go. I'm confident that Stocalfe will continue to work effectively and that everything will be resolved.
So far, they have managed to make an unpleasant, disruptive incident manageable and I couldn't ask for anything more.
2026幎1æ9æ¥
Stocalfe Response ããã®åç
Hi Fraser,
Thank you for your fantastic review. Weâre really pleased to hear that our team was able to support you quickly after your collision and help keep things running smoothly, especially given your remote location and work commitments.
Itâs great to know you found everyone friendly, clear, and reassuring throughout the process, thatâs exactly what we aim for. As we move towards the final stages, please be assured weâll continue to work hard to bring everything to a smooth conclusion.
We truly appreciate your kind words and your trust in us.
Warm regards,
Stocalfe Response
A very stressful time was made muchâŠ
A very stressful time was made much easier, very friendly and professional
2025幎12æ15æ¥
Stocalfe Response ããã®åç
Hello,
Thank you for your lovely feedback. We're really pleased to hear that we were able to make a stressful time easier for you. Providing a friendly and professional service is incredibly important to us, so your comments mean a lot.
If you ever need our support again, weâre always here to help.
Best wishes,
Stocalfe Response
Stocalfe Response ããã®åç
Hi Kayleigh,
Thank you for your great feedback, we really appreciate it
Best wishes,
Stocalfe Response
5 Stars â Fantastic, Stress-Free Service!
5 Stars â Fantastic, Stress-Free Service!
I couldnât be happier with the service I received from Stocalfe Response following my non-fault accident. They called me very quickly after the incident, which instantly put my mind at ease. A courtesy car was delivered within just two days â and that included a weekend â which was incredibly convenient and meant I wasnât left stuck without transport.
My own car was collected and taken for repair within four days, and everything was explained to me clearly at every step. The team were friendly, professional, and always happy to answer any questions. I was kept fully updated throughout the whole process, so I always knew what was happening and when.
Overall, the experience was smooth, efficient, and completely stress-free. Iâm genuinely very impressed and extremely grateful for how well everything was handled. I would definitely recommend Stocalfe Response to anyone needing help after an accident â outstanding service from start to finish! ððâš
2025幎11æ14æ¥
Stocalfe Response ããã®åç
Hello,
Thank you so much for taking the time to share such a detailed and positive review, it truly means a lot to us.
Weâre delighted to hear that our team was able to support you quickly after your non-fault accident and help make the whole process as smooth and stress-free as possible. Ensuring youâre kept informed, reassured, and back on the road without delay is exactly what we aim for, so itâs wonderful to know we achieved that for you.
Your kind words about our teamâs friendliness, professionalism, and communication are greatly appreciated. Weâll be sure to share your feedback with everyone involved.
Weâd like to clarify that we provided you with a credit hire car following your accident, not a courtesy car; this is a likeâforâlike replacement supplied to you, with the cost recovered directly from the atâfault insurer rather than provided as a basic vehicle by a repairer or insurer.
Weâre grateful for your recommendation and are always here should you ever need us again.
Best wishes,
Stocalfe Response
Hit by another driver in a car park
Following another driver hitting our car in a car park Stocalfe Response were just brilliant.
Our advisor Lewis dealt with everything and took the stress out of the situation from start to finish.
We received regular updates about the progress of our situation and our liabilities were clearly explained about the credit hire.
Thank you Lewis we are incredibly grateful to you and Stocalfe for all your help.
2025幎10æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi Michael,
Thank you for your brilliant 5-star review. Weâre so pleased to hear that our team and especially Lewis, who was able to take the stress out of the situation after your car was hit. Clear communication and regular updates are exactly what we aim to provide, so itâs great to know this made a difference for you.
We truly appreciate your kind words and are grateful for the opportunity to support you through the process.
Best regards,
Stocalfe Response
State of loan vehicle âŠ
The only problem I have is the condition of the hire car I was given. The inside was very dirty. I had to put water in the radiator and the screen wash also the tyre pressures were showing on the dashboard to be low. I I feel that the vehicle should have been checked before being released for use . The guys at Stocalfe Response were extremely helpful and very helpful. Apart from the loan car they were extremely helpful and professional.
2025幎11æ19æ¥
Stocalfe Response ããã®åç
Hello,
Thank you for taking the time to share your feedback.
Weâre really pleased to hear that you found our team helpful and professional, but weâre very sorry to learn about the condition of the hire car you received. This is certainly not the standard we expect from our vehicle providers, and we completely understand your frustration.
Your comments about the cleanliness and the vehicle checks â including fluids and tyre pressures â are extremely important. We will be raising this immediately with our rental team to ensure this does not happen again.
Thank you again for your honest feedback and for your kind words about our team.
Best wishes,
Stocalfe Response
Very helpful
Stocalfe handled my no fault claim tremendously during this stressful and anxious time in my life I canât fault at all how they have been super helpful and very reassuring from providing a suitable hire car and dealing with all matters to the best of their abilities Iâm very pleased with how easy Amber (my claims handler) & Simon (who took my initial call) made the process for my myself very friendly team ð
2025幎11æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hello,
Thank you so much for sharing your experience. Weâre truly glad to hear that we were able to support you during what was a stressful and anxious time. Helping to make the process as smooth and reassuring as possible is exactly what we aim for.
Itâs wonderful to know that Amber and Simon were able to put you at ease and guide you through everything with friendliness and professionalism. Weâll make sure your kind words are passed on to them â feedback like this means a lot to the whole team.
Weâre delighted that you were pleased with the hire car and the way your no-fault claim was handled. If you ever need our support again, weâre always here to help.
Best wishes,
Stocalfe Response
Good service and communicationâŠ
Good service and communication throughout the process. Initially i was given a manual car even though i asked for automatic but then they have changed this on request.
2025幎11æ11æ¥
Stocalfe Response ããã®åç
Hello,
Thank you for taking the time to share your feedback. Weâre pleased to hear that you were happy with our service and communication throughout the process.
We apologise for the initial mix-up with the hire vehicle, but weâre glad we were able to resolve it quickly and provide you with the automatic car you needed. Your feedback helps us improve, and we appreciate you bringing this to our attention.
If you need any further support, weâre always here to help.
Best wishes,
Stocalfe Response
Great customer service
The whole process was streamlined and made me feel at ease, during a stressful time. Rebekka was brilliant and kept me informed at every point, we spoke to a lovely lady called Amber this morning who could not have been any more helpful and attentive to our needs! Brilliant customer service
2025幎11æ6æ¥
Stocalfe Response ããã®åç
Hello,
Thank you so much for your wonderful review. Weâre really pleased to hear that the process felt streamlined and helped put you at ease during a stressful time, thatâs exactly the experience we aim to provide.
Itâs fantastic to know that Rebekka kept you fully informed throughout, and that Amber was so helpful and attentive when you spoke this morning. Weâll make sure both of them receive your kind feedback.
We truly appreciate your comments about our customer service, and weâre always here if you need any further support.
Best wishes,
Stocalfe Response
Amazing thanks to jack âŠâºïž
What a brilliant company so helpful and understanding , everything was dealt with as smoothly as possible and jack answered all my questions and more highly recommend this company no complaints
2025幎10æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi Sarah,
Thank you for your brilliant 5-star review! Weâre so pleased to hear you found our team helpful and understanding, and that everything was handled smoothly from start to finish. Jack will be delighted to know his support and clear communication made such a positive difference.
We truly appreciate your recommendation and kind words.
Best regards,
Stocalfe Response
Iâve had a wonderful experience withâŠ
Iâve had a wonderful experience with Stocalfe Response while dealing with my no fault claim. They made the whole process easy and stress free, providing me with a car similar to mine to use while my claim was being handled. A special thank you to Rebekkah Elstone, who has been absolutely amazing she filled out all the necessary paperwork for me and was always available to answer any questions I had. Her help and professionalism made everything so much smoother. I truly appreciate the excellent service!
2025幎10æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi Maria,
Thank you for your wonderful 5-star review! Weâre delighted to hear that your no-fault claim was handled smoothly and that the process felt easy and stress-free. Itâs great to know the replacement vehicle met your needs while everything was being arranged.
A special thank you for your kind words about Rebekkah, sheâll be thrilled to hear how much you appreciated her support, professionalism, and guidance throughout your claim.
We truly appreciate your feedback and are always here if you need anything in the future.
Best regards,
Stocalfe Response
Extremely professional staff duringâŠ
Extremely professional staff during every encounter I have had. Kept the process swift and easy with minimal disruption. Rebekkah has been amazing from the onset, very friendly and calm in her demeanour. Recently had an interaction with Lewis who was very helpful and was able to assist my query with ease (knew what he was talking about).
2025幎10æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi,
Thank you for your fantastic 5-star review! Weâre so pleased to hear that you found our team professional and efficient, keeping the process smooth and stress-free. Rebekkah and Lewis will be delighted to know their friendly and knowledgeable support made such a positive difference.
We really appreciate your kind words and are always here if you need our help again in the future.
Best regards,
Stocalfe Response
Stocalfe Response ããã®åç
Hi Amjad,
Thank you for your 5-star review! Weâre delighted to hear you found our service calm, professional, and informative. We really appreciate your feedback and recommendation.
Best regards,
Stocalfe Response
Very good and polite people to talk toâŠ
Very good and polite people to talk to and they got me a nice car to drive while my car was dealt with
2025幎9æ29æ¥
Stocalfe Response ããã®åç
Hi,
Thank you for your 5-star review! Weâre so pleased to hear that you found our team polite and easy to talk to, and that you were happy with the replacement vehicle provided while your own car was being dealt with.
We really appreciate your feedback!
Best regards,
Stocalfe Response
5*s fantastic customer service
Stocalfe Response have been amazing with my no fault claim, supplied me with a lovely car to help get my children around whilst they are dealing with my claim. Every member of staff i have spoken to have all been lovely and very helpful i really appreciate them
2025幎10æ3æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi Kayleigh,
Thank you for your fantastic 5-star review! Weâre so pleased to hear that our team could support you throughout your no-fault claim and help keep you on the road with a suitable replacement vehicle. Itâs wonderful to know that every member of staff you spoke with was friendly and helpful, your kind words mean a lot to us all.
We really appreciate your feedback and are always here if you need anything in the future.
Best regards,
Stocalfe Response
Lewis has been very helpful and helpedâŠ
Lewis has been very helpful and helped make the process easier for me!
2025幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi Whitney,
Thank you for your lovely 5-star review! Weâre so pleased to hear that Lewis was able to make the process easier and provide helpful support throughout. Weâll be sure to pass on your kind words to him.
Best regards,
Stocalfe Response
Stocalfe Response ããã®åç
Hi Ian,
Thank you for your great 5-star review!
We really appreciate you taking the time to share your experience.
Best regards,
Stocalfe Response
Perfect service from start to finish
Perfect service from start to finish, many thanks to Lewis and the team 5*
2025幎9æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Stocalfe Response ããã®åç
Hi Jamie,
Thank you for your fantastic 5-star review! Weâre delighted to hear you received perfect service from start to finish. Lewis and the team will be so pleased with your kind feedback.
We really appreciate you taking the time to share your experience and are always here if you need us again.
Best regards,
Stocalfe Response
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
äŒæ¥ã¯ãèªåæåŸ
ãä»ããŠã¬ãã¥ãŒãäŸé Œããããšãã§ããŸãããã®æ¹æ³ã§åŸãããã¬ãã¥ãŒã¯ãæ¬ç©ã®çµéšã«åºã¥ãããã®ã§ããã確èªæžã¿ã®ã©ãã«ãä»äžãããŸãã
ä»ã®çš®é¡ã®ã¬ãã¥ãŒã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã