I was guided through the processes of moving house to the storage facilities at a great price, size of unit required and in a safe site. Very professional and friendly team highly recommend this com... ãã£ãšèŠã
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How lovely to be surprised with professional, efficient and caring service. Jeff was a voice warmly familiar and welcoming. Yours was the first company I contacted, and there was no need to look els... ãã£ãšèŠã
A few hours away from Atlanta coming from Virginia, I quickly receive a follow up call after an online reservation. Upon arrival, Tom and team is ready to get me started through their process. I was... ãã£ãšèŠã
This company was very helpful. Instead of pressuring me to make a decision quickly the agent actually helped me figure out what I really needed. I ended up getting a bigger unit, closer to my home for... ãã£ãšèŠã
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At Storage.com, we believe that renting self storage isn't about the additional space that it provides, but rather the opportunities that are opened up. Whether a family moving to a new city, a student getting ready to head home for the summer, or an entrepreneur hoping to chase down your dreams, self storage is there to help make it all possible. Storage.com is a browse-and-compare website for renting and reserving self-storage units. With thousands of local storage facilities across the U.S. listed on our site, we make it easy to find the storage unit that best fits your storage needs. Whether youâre looking for a storage unit with climate control or electricity, or storage for your car or RV, Storage.com makes the process quick and painless. All you have to do is choose a storage unit and your move-in date, and weâll take care of the rest. If you ever have any questions, our storage representatives are just a phone call away!
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quick
Spoke with Joe, told him what my needs were and in less than five minutes Joe had my order processed! Quick, fast and efficient! Appreciated!
Great Service
Our family was in a pinch and needed storage on a Sunday near Temple U. The Manager, Kevin, was courteous, kind and efficient! Great Customer Service!
Very happy with staff at 664 W Thornton Pkwy.
Worked out really well. Glad I got a discount on first months's rent because I was so strapped for money at the time. Staff very nice and helpful.
Great Customer Service!
Had questions regarding the storage unit insurance, because I have my own renters insurance and did not wish to be charged for their companies insurance to my bill. My questions were answered and the agent placed my reservation for me.
storage.com customer service was efficient and friendly
I had trouble on the website, but when I contacted a Customer Service representative, he was helpful in every way and got me set up with my unit.
got what i needed
The guy I talked to was extremely patient and found me what I need. A 24 hour access temp controlled unit.
My Review
Excellent assistance from my Sales Rep. Very patient and helpful.
great friendly fast service
I was in an emergency and needed to move my truck was loaded like The Beverly Hillbillies had an emergency need to get to work was in a hurry and needed to on road work truck she took care of us was friendly a lot of respect for me as a human being and understood my situation without judging meI have never been more satisfied with one business thank you very much
Very good facility; Excellent manager/staff!
Have used this facility before and the experience was GREAT. The manager, Kellie, is amazing and totally helpful. Her staff was wonderful as well. Now I'm bringing in my mother's stuff while she's in transition location-wise. Looking forward to working with this bunch again!!
I recieved excellent information online to choose the best storage for my life situation.
Call and talk with the company, ask plenty of questions, find the nearest location to where you will be residing and I did auto payment so I would not have to worry about my payment each month.
Misinformation and safety issues
When the moving semi truck arrived the driver had difficulty negotiating the uphill driveway because the contractor had not removed the snow and ice. In addition the alleyway was blocked with parked service vehicles which prevented the driver accessing the rental unit. This cost me an additional $350 in fees to the driver because my household items had to be carried much further increasing the time to unload the truck.
Finally, my partner mistakenly tried to unlock the unit next to ours and found that the key she had not only unlocked the unit next to ours but ours unit as well. Both lock sets were provided by the storage unit office.
I am quite disappointed in the service provided and will be taking this up with the manager at the Parklawn facility in Rockville, MD
Easy
Very pleasant helpful staff. Easy access. Clean environment
so far so good
The employees answered all my questions and we're both friendly & professional.
The facility/location seems to be clean and well cared for.
So far, so good. I am pleased with the facility & the employees.
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