Really beautiful flooring. I ordered the Lusso Flooring Trento Distressed Natural Brushed & Lacquered Engineered Oak. Very pleased, service was great, the guy I dealt with was helpful (Aiden I think... ãã£ãšèŠã
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I looked at Stories website for hard wood flooring. I chose few that I was interested. I was given an option of free samples, which I took the advantage of. As soon as I ordered the samples, I was i... ãã£ãšèŠã
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Stories flooring is brilliant, they are great on response and customer service but they should dump Amazon as shippers of their samples. They consistently fail to deliver. You get excited about select... ãã£ãšèŠã
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The samples were delivered promptly but what was so refreshing was i had a follow up email amd text. This shows that this small company care about their customer service.
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Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
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Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, è±åœ
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4.5
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Looking forward to getting fitted
I have high expectations and am looking forward to getting my new flooring fitted along with my new kitchen. Only 4 stars as we selected a specific delivery day but this was completely ignored.
2026幎7æ27æ¥
Stories Flooring ããã®åç
Hi Fiona,
Apologies for that! Warehouse input next day rather than specified date when booking on so we did arrive early. Many thanks for accommodating an earlier delivery. Gareth
Great service great price great product
2026幎6æ27æ¥
Stories Flooring ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Herringbone flooring
Unfortunately not all the pieces were uniform. A few pieces were visibly machined wrong and weren't parallel. This caused 1 area to have a few 1-2mm gaps. The finish was good just not 100% true.
2026幎6æ27æ¥
Stories Flooring ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Amazing customer service and support .
Amazing customer service and support .
Have ordered twice now . It was effortless. All my questions answered . Very knowledgeable and professional.
2026幎7æ23æ¥
Stories Flooring ããã®åç
Hi Mike,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great Customer Service
Flooring Stories was amazing at getting the quote together for the following in good time, as well as providing the care and maintenance documents promptly when asked for.
2026幎6æ23æ¥
Stories Flooring ããã®åç
Hi Ryan,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi Veronica,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Product was engineered wood flooring
Product was engineered wood flooring. I understand it is a natural product, but boards were filled with a colour that did not match the wood. some pieces appeared to have been burnt.
Only good part was customer service did issue a full refund, but I had to ay fitters for their time which I will not recoup.
2026幎6æ28æ¥
Superb
Canât recommend these guys enough. They were incredibly helpful throughout my experience and the quality of flooring is second to none. They have a huge range of flooring at competitive prices and will happily take back unused packs. I would recommend to anyone
2026幎7æ18æ¥
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Stories Flooring ããã®åç
Hi Rachel,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi Alan,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Provided several samples.
Helpful in sending several samples in order to give us more confidence before placing our order.
2026幎6æ16æ¥
Stories Flooring ããã®åç
Hi Alan,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Simple request for samples and theyâŠ
Simple request for samples and they arrived within days.
2026幎6æ17æ¥
Stories Flooring ããã®åç
Hi Andrew,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Ordered samples twice and they neverâŠ
Ordered samples twice and they never arrived
2026幎6æ17æ¥
Stories Flooring ããã®åç
HI,
Thanks for the feedback. We have sent the samples twice. When we resent we did make you aware there may be challenges delivering to a locker as opposed to a residential address and requested an alternative address. Happy to do so again
Stories Flooring ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great company
Really good delivery, product was very good and has made our floor look really nice.
2026幎6æ12æ¥
Stories Flooring ããã®åç
Hi Keith,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Friendly helpful staff
Friendly helpful staff, product arrived on time, also happy with the quality of the product.
2026幎6æ2æ¥
Stories Flooring ããã®åç
Hi Richard,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories did what they said they wouldâŠ
Stories did what they said they would do exactly when they said they would do it and with faultless product quality. I was amazed by what I was able to do as a result!
2026幎6æ2æ¥
Stories Flooring ããã®åç
Hi Mike,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi David,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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