Really beautiful flooring. I ordered the Lusso Flooring Trento Distressed Natural Brushed & Lacquered Engineered Oak. Very pleased, service was great, the guy I dealt with was helpful (Aiden I think... ãã£ãšèŠã
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I looked at Stories website for hard wood flooring. I chose few that I was interested. I was given an option of free samples, which I took the advantage of. As soon as I ordered the samples, I was i... ãã£ãšèŠã
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Stories flooring is brilliant, they are great on response and customer service but they should dump Amazon as shippers of their samples. They consistently fail to deliver. You get excited about select... ãã£ãšèŠã
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The samples were delivered promptly but what was so refreshing was i had a follow up email amd text. This shows that this small company care about their customer service.
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Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
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Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, è±åœ
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4.5
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Excellent service for the free samples
2026幎6æ27æ¥
Stories Flooring ããã®åç
Hi Keith,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lazy and impersonal delivery driverâŠ
Lazy and impersonal delivery driver made my partner carry 7 packs of engineered wood flooring through the house in 30 degree heat without offering to help. Then, when it was all nicely stacked in the house asked if he could take a picture to evidence the delivery.
2026幎6æ21æ¥
Stories Flooring ããã®åç
Hi Alex,
Apologies. Our deliveries are kerbside drops and not a carry in service. We do put this on our site and also email this to customers prior to the delivery day so they are aware. We spoke to you on the morning delivery and you asked us to leave outside so we will investigate with the local depot as to why they required a photo of the floor indoors as they should simply take the image at kerbside and leave.
Gareth
Quality product and excellent customerâŠ
Quality product and excellent customer service.
A mix up over delivery date was sorted to my convenience and delivery charge waived.
I will certainly use this company again.
2026幎5æ19æ¥
Stories Flooring ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi Satish & Swatiben,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great quality products and fantasticâŠ
Great quality products and fantastic service.
2026幎4æ24æ¥
Stories Flooring ããã®åç
Hi Jo,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great prices and customer service
I ordered some engineered wood flooring. When it arrived I wasnât happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the flooring I no longer wanted and swapped it over for the new flooring. Customer Service was fantastic, in particular Chris. Pricing was great and I am really happy with my floor. Highly recommend.
2026幎6æ17æ¥
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Stories Flooring ããã®åç
Hi Leanne,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quick delivery and excellent samples.
Quick delivery and excellent samples.
Unfortunately your room visualiser wasn't available for two of our favorite ones.
Is there any way round this?
Thank you
Jonathan Neale
2026幎6æ13æ¥
Stories Flooring ããã®åç
Hi Jonathan,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Sent several wood flooring samples freeâŠ
Sent several wood flooring samples free of charge promptly followed up with courtesy call.
2026幎5æ14æ¥
Stories Flooring ããã®åç
Hi Gail,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The service is quick and painless
The service is quick and painless. The price point is solid also.
2026幎1æ19æ¥
Stories Flooring ããã®åç
Hi Kalvin,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very easy and professionally dealt withâŠ
Very easy and professionally dealt with whilst placing order over the phone. Daniel went above and beyond. Great work.
2026幎6æ8æ¥
Stories Flooring ããã®åç
Hi Satvinder,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quality products and excellent customerâŠ
Quality products and excellent customer service. Some of the pieces were damaged during transport, which was unlucky, but Gareth was very helpful in promptly arranging for replacements to be sent out and for chasing up the delivery of the other items.
2026幎6æ4æ¥
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Stories Flooring ããã®åç
Hi Andrea,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Dealt with Kenton
Dealt with Kenton. Lovely young man. Got me just what I wanted in double quick time. Great company.
2026幎6æ1æ¥
Stories Flooring ããã®åç
Hi Dave,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi Yee,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The company is very good
The company is very good, the only problem was the delivery the delivery driver left the crate behind I have no means of getting rid its a blue crate you not supposed to dump them thought it was abit of a cheek.
2026幎4æ28æ¥
Stories Flooring ããã®åç
Hi David,
Many thanks for the feedback. The pallet is always left with the customer. It helps on the occasional return but we do understand it can be a little awkward to dispose for some.
Apologies
Gareth
Great staff attitude and prices
After being let down by another supplier I found a suitable replacement at Stories. I decided to call them directly and the staff were very helpful. They told me to complete the sample order online and then confirmed it would be posted immediately. Unfortunately by the time Amazon delivered it my wife and I had found another product from a local supplier.
I would recommend Stories to family and friends the price quoted and staff attitude was very good.
2026幎5æ27æ¥
Stories Flooring ããã®åç
Hi Gary,
Thanks for the feedback. We do send our samples out next day delivery on Amazon with a near 90% next day delivery rate. Occasionally one bounces by a day which can be frustrating. I can see yours took 2 days so please accept our apologies.
Gareth
I purchased flooring from stories 18âŠ
I purchased flooring from stories 18 months ago , after recently having had an extension built I wanted further matching flooring . The online site would not let me order what I required as it was below the minimum order . After contacting stories direct they arranged a smaller order with no issue whatsoever.
Great customer service and great product , would highly recommend them
2026幎5æ21æ¥
Stories Flooring ããã®åç
Hi Paul,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent customer service withâŠ
Excellent customer service with attentive and prompt communication
2026幎4æ22æ¥
Stories Flooring ããã®åç
Hi Suzanne,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Responsive to any emails
Responsive to any emails, patient with me, good quality laminate, delivered on my requested date and time.
Laminate being laid as I type and looks great.
2026幎5æ20æ¥
Stories Flooring ããã®åç
Hi Lisa,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories Flooring ããã®åç
Hi Vera,
Thank you for your review! Weâre delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and itâs wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
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