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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I was looking for a replacement part for a discontinued bike rake. Amanda responded promptly and could not have been more helpful. I sent her a couple of pictures of what I was looking for. She found... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Just had a 12v auxilliary socket and clips delivered by Toolstation. The product came in a piece of single use plastic packaging not even recycleable. Our company switched to cardboard only packag... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I can’t thank Amanda from Streetwise Support enough for the help she gave me when I had a problem with my tracker. I emailed Streetwise expecting I might have to wait for a response, but Am... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

5/5 for customer service and communication. Amazing fast service with amazing customer support and communication from Amanda and Lucy. My awning poles bent and broken in the recent high winds an... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌ アクセサリヌ卞業者
  2. ・
  3. RV 甚品店
  4. オヌニング提䟛業者
  5. キャンプ甚品店
  6. 旬の食材店
  7. 庭園

圓該䌁業による蚘述

The UK's leading B2B supplier of automotive, leisure and garden accessories. Established in 1986, The Ace Supply Company Ltd is the UK-based parent company of Streetwize Accessories. Our flagship brands include Streetwize, Leisurewize, Gardenwize and Streetwize Mobility. Our office headquarters are in Sale, Manchester, and our warehouse is in Wythenshawe, Southmoor Industrial Estate. We have an extensive product range, with over a thousand products under the Streetwize name. From accessories that give your car a new look and feel, high-grade tools and equipment for tackling roadside repairs to the latest innovative gadgets that make your vehicle journey more safe and secure. We also stock car maintenance and car valeting accessories too. Across all our product ranges, we do our utmost to provide the best quality products. In recent years, we invested heavily in our quality control department to ensure our products are thoroughly tested and checked to make sure it meets our high standards. But more so, we’re always improving. We’ve never rested on our laurels and we’re always working hard, learning new trends and expanding our wealth of knowledge of the market. Through constant innovation, improving our branded packaging & messaging and building our range through in-depth market research, we have become one of the most trusted household names. We have something for everyone.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

286件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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4.3

すべおのレビュヌ

(286)

過去12か月のレビュヌ数: 44ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Good service

Good service

2024幎7月9日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi James,

Thank you for the five star review! We really appreciate you taking the time to let us know hoe we did, we are glad you had a good experience with us!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Thanks to streetwise especially Andy

Thanks to streetwise especially Andy , Rachael , Joseph for prompt response on our needs.

2024幎7月25日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi,

Thank you for the five star review, we are so glad we were able to help and so happy you got in touch with us! I will pass on your thanks to the team!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service - Would highly recommend,

2024幎7月24日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Jeremy,

Thank you so much for the five star review and for getting in touch with us, we are so happy to hear we were able to help with your query!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service, resolved a query I had in mins. 5 stars

2024幎7月16日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi John,

Thank you for the five star review! We are so happy you got in touch and that we were able to solve your query fast and effectively!

Kind regards,
Charlotte

5぀星のうち5の評䟡

5* Customer Service

We recently purchased an item however on opening a part was missing. Emailed the team and Andy immediately responded with an apology and replacement sent straight away. Emailed again to let me know it had been posted. 5* for customer service... such a rare find in this day and age!

2024幎7月12日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Wendy,

Thank you for the five star review and for taking the time to get in touch with us! We are so happy to hear Andy was able to help with your missing part and that you were satisfied with our customer service, thank you for letting us know how we did!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Quick response to email

Quick response to email. Part arrived next day.

2024幎6月26日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Jeremy,

Thank you for the five star review and for getting in touch with us! We are so happy to hear we were able to help and get your part to you next day!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Had a slight problem with a water


Had a slight problem with a water feature which was rectified immediately. Really can't ask for more.

2024幎6月27日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Jason,

Thank you for the five star review and for getting in touch with us! At Streetwize we are proud of our fast and effective customer service and we are so happy to hear this has been your experience!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Excellent customer service

Literally the only place where I could find the item I was looking for, fast shipping and excellent customer service went above and beyond helping me

2024幎6月13日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Joe,

Thank you for the five star review, we are so happy to hear you were able to get the item you were looking for! At Streetwize we pride ourselves in supportive customer service and are so happy to hear you had an amazing experience. Thank you for leaving us feedback!

Kind regards,
Charlotte

5぀星のうち5の評䟡

From ordering & up to delivery


From ordering & up to delivery everything was easy & fast. I was able to set up the Red Vase water feature quiet easily on my own. I did contact customer service with a question & received a very quick response & a solution to my question. I cannot recommend this company enough.

2024幎6月25日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Jacqueline,

Thank you for the glowing review and for getting in touch with us regarding your water feature! We are so happy to hear you had a positive experience from ordering to support after delivery! Thank you for your feedback!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Prompt service

Answered query promptly

2024幎6月14日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi,

Thank you for the five star review! We are proud of our customer service teams quick and effective support, we are so happy to hear this has been your experience!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Very good customer service

Quick response to email and action to replace broken item was carried out very quickly. Very good customer service.

2024幎6月19日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Tessa,

Thank you so much for the five star review. We are so glad we were able to help quickly and effectively, thank you for your feedback!

Kind regards,
Charlotte

5぀星のうち5の評䟡

I am reviewing my experience wit
Emove caravan motor mover

I am reviewing my experience with Streetwize - specifically an emove caravan motor mover
I have had two occasions when I needed support
One for a remote control unit and another for failed main bearings
Note the mover is 7 years old
On both the occasions the help I got was second to none
Efficient polite and great product knowledge - something that is very rare in the caravan business
Particular thanks to Jonny
Gary Cosby

2024幎6月18日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Mr Cosby,

Thank you for this glowing five star review. At Streetwize we are proud of our extensive knowledge and customer service and are so happy to hear you have had this experience. Thank you for getting in touch with us regarding your emover and leaving us feedback on how we did! I will pass your thanks onto Jonny!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Good customer service

I am very happy with Streetwize products and equally happy with the customer service I experienced while
seeking a replacement component. Recommended.

2024幎6月18日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Phillip,

Thank you for the five star review! We are so happy to hear of your positive experience with our customer service and our products! Thank you for getting in touch with us so we could help!

Kind regards,
Charlotte

5぀星のうち5の評䟡

Great service and advice fast reply


Great service and advice fast reply through email would recommend highly

2024幎6月18日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Steven,

Thank you for the glowing review! We are proud of our fast and effective customer service, we are so happy to hear this has been your experience, thank you for your feedback!

Kind regards,
Charlotte

5぀星のうち1の評䟡

Wrong item sent but cannot get any


Wrong item sent but cannot get any response when I call them ,always nobody available and cannot leave a message as it is full, emails taken days to answer.

2024幎6月8日
自発的なレビュヌ
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Mr Lewis,

We're sorry to hear about the incorrect item you have received and that you could not get hold of us, as you emailed us during our closed hours on Friday we were unable to get back to you until we were open again on Monday. I have been informed we responded promptly within our opening hours and have organised a collection and refund for this item.

Kind regards,
Charlotte

5぀星のうち5の評䟡

Contacted them by email for an SDCard


Contacted them by email for an SDCard and responded the same day

2024幎6月13日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Jo,

Thank you for the five star review! We are proud of our support teams response time and are so happy to hear you got a response quickly and efficiently! Thank you for letting us know how we did!

Kind regards,
Charlotte

5぀星のうち3の評䟡

The staff were slow to reply to emails


The staff were slow to reply to emails and to return phone calls. The product was over priced. Hence the
downgrade to 3 stars.

2024幎6月5日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Michael,

Thanks for getting in touch with us regarding your query, we apologize for the wait time you had, sometimes it can take us time to source the spare parts for items and this can lead to a longer wait for a response. We are appreciative of your feedback.

Kind regards,
Charlotte

5぀星のうち5の評䟡

Helpful staff ,sorted my issue with


Helpful staff ,sorted my issue with tracker
Thank you

2024幎6月13日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Trevor,

Thank you for the five star review! We are proud of our support team and are so happy to hear of your positive experience with us, thank you for getting in touch!

Kind regards,
Charlotte

5぀星のうち5の評䟡

This company is excellent, a real pleasure to deal with

This company is excellent. The customer service is friendly, fast and helpful. They're a pleasure to deal with. The prices are all very fair too. When I needed a second part, they were just as lovely to talk to and it came the next day!

2024幎6月4日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Ms Page.

Thank you for the glowing review! We are so happy to hear of your excellent experience with us and that were able to get your part out to you fast and efficiently! Thank you for letting us know how we did!

Kind regards,
Charlotte

5぀星のうち4の評䟡

Great sales dept let down a little by problem in shipping

The person I dealt through email with (William) in Sales was really helpful and sourced the part I needed.
I’ve knocked a star off as the item was either not sent out or never got delivered.
After waiting almost two weeks I emailed William and he sorted it out and I have now received the item.
Great sales dept but let down in this instance by the shipping dept. Never dealt with them before so could have been a one off

2024幎6月6日
Streetwize Accessories ロゎ

Streetwize Accessories からの回答

Hi Martin,

I'm sorry to hear about the delay on the part arriving with you, thank you for getting in touch with William and informing him of the wait you had. I can assure you our shipping department are usually consistently efficient so we are dissapointed to hear of your experience, thank you for leaving us feedback!

Kind regards,
Charlotte

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