SUNNYLiFE レビュー 

Sellers item arrived damaged. Refuse to issue refund unless I drop the Palpal dispute. DO NOT DO THIS EVER.... you will not have any recourse to get a refund if you do as PAYPAL closes the case and you cannot reopen it. This is a shady overseas company and they sell crap that is not worth what you pay.

Their products are cheaply made, poorly constructed and not properly packaged for shipping. My challenge coin display arrived very damaged and their only solution was recommending that I repair it myself. Also, unwilling to offer any refund, even after following their instructions on sending photos. They are a scam

Bought a beach chair to take on my holiday of a lifetime...so disappointing. I didn't mind paying extra for a a quality product. But after 10 uses the seat seam has frayed on both sides and the chair no longer holds position, just collapsing when I lean back. It cost over £100 and is totally useless. I emailed them a few days ago and not had a reply, hence me putting it on here in the hope I get a response.
I'm UK based and very disappointed. I thought I'd be a customer for life.

Matelas bien large avec une housse très agréable et un confort parfait 👌!
Un petit détail à savoir : ce matelas se gonfle en 2 parties mais la première consiste en un seul petit boudin pour un meilleur maintien, la partie 2 représentant le reste du matelas .
Je tiens à remercier Alvin et Lene du service clientèle pour leur rapidité, leur efficacité et leur gentillesse... Des vrais pros 👍!
Ce matelas vaut vraiment son prix. Je vous le recommande !
Marie-Hélène G.

Very large mattress with a very pleasant cover and perfect comfort👌!
A small detail to know: this mattress inflates in 2 parts but the first consists of a single small sausage for better support, part 2 representing the rest of the mattress.
I would like to thank Alvin and Lene from customer service for their speed, efficiency and kindness... Real pros 👍🙏!
This mattress is definitely worth the price. I recommend it !
Marie-Hélène G.

Ordered a sale item, process and delivery was fast. Unfortunately on opening, there was some damage. When I contacted sunnylife they were super responsive, and sent out a new item to replace the damaged one.

Ordered product in June, still haven't received and have sent 2 emails with no response

sent this company an email 3 weeks ago and still they have not responded. still waiting for my parcel. waste of time avoid this crap company.

Parcel hasn’t arrived and sunny life doesn’t respond to messages.

Chris is unmatched. The best Customer Service Representative I’ve ever had who has addressed my concerns regarding the shipping date for my upcoming surf camp. Taking the efforts to make my online purchase worth my time and money. Super efficient and detailed when one of my ordered item became unavailable, I was informed immediately. The quick response with another similar item on offer is also commendable. Chris has exhibited friendliness, expertise, and ensured my comfort throughout the entire shopping experience. Kudos to Chris, a keeper to the organisation!

Parcel was meant to arrive 12th of December 2023. Today its the 24th of Jan 2024 and it still hasn't been resolved. I put a complaint through and received an email on the 26th of December. since then I have sent two more emails and have been ignored. Phoned numerous times and can never get through to anyone.
I would just like my parcel to be delivered!

Can you please reply to my E-mails Sunny Life!!!!

I have one of the swans and was recently gifted a luxe li lo.
Still the best poolside accompaniment and makes summer so much more fun!!

Thanks Sunnylife :)

I was on holiday recently and a family by the pool all had Sunnylife floats and dive buddies. Until then, I had never seen this brand before. Everything is so cute, sparkly and brightly coloured. Absolutely fantastic for children. As soon as I got home, I stocked up on various Sunnylife pool toys (their sale is fantastic) and I am so excited to see my daughters face when she sees her new floats on our next holiday. The products are superb, high quality and eye catching. Sunnylife are my new favourite kids brand and highly recommended.

Terrible terrible company. Sent wrong item and had to pay for courier to return it to get a refund. Would not refund amount paid to return

This is the best float we’ve ever.purchased
This float is sturdy and easy to keep clean.
We are so happy we bought two!

I love all of the products I purchased from them. My only complaint would be the children’s life vest, the top Velcros together and my 2 year old is a whiz at sneaking out of it faster than lighting. Maybe a snap or buckle? Otherwise everything was great, the order shipped fast and everyone loves using my poolside lounger.

Extremely disappointed with my purchases. I thought Australian produced pool tools would be higher quality than the usual useless toys which burst or split first time used so I paid the higher prices for some water squirting toys and a jumbo sized ring for the swimming pool. The jumbo ring got a one inch split in it on the first day it was used when a 12 year old child jumped on it (no sharp object on him to cause it) and the squirters stopped working after a day. I may as well have bought the cheap rubbish.

Loved my son’s life jacket for the beach & pool! Our inflatable soccer goal not so much.. it had a hole in it.

Update!! They gave me a full refund for the inflatable goalie within minutes! They have awesome customer service!

Very cute swim vests, but horrible return policy. I didn’t notice that they do not offer free returns or exchanges so when the swim vests for my two daughters didn’t fit, it cost me $20 to return. I was initially going to just exchange them for a smaller size and not get a refund but with a return policy like that, it wasn’t worth the money :( Wish I could’ve kept them. Won’t be ordering again.

Returns service non existent.
Twice I have filled out the online form asking for a return, and never heard anything back.
Sunnylife- please get in touch because if you can’t honour your returns policy, you’re letting down customers.