We've always had great experiences booking skiing through Sunweb. Super easy to book via the website for decent prices, and lift passes being included in the cost is a huge bonus. Handy to be able to... ãã£ãšèŠã
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I have booked with Sunweb or many occasions. Unfortunately, on this occasion due to no ski hire which is usually included in your overall package disappointed in what we have been charged for sk... ãã£ãšèŠã
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I discovered Sunweb when researching for a holiday for march 2025. They were definitely good value with lift pass included. When booking my winter 2026 trip I couldn't go past Sunweb. I arrived hom... ãã£ãšèŠã
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Beyond good, would definitely use again. Very reasonable and organised everything. Flights, transfers, ski hire and lift passes, accommodation and meals. Thank you, I had such a great trip to Les Deux... ãã£ãšèŠã
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We specialise in ski holidays with one clear promise: lift passes are always included. That means you know the real cost of skiing upfront â no hidden extras, no surprises. As one of Europeâs largest ski tour operators, Sunweb offers access to hundreds of handâpicked accommodations across the Alps, with flights available from more than 20 UK airports. Whether youâre travelling solo, with friends or as a family, our flexible packages let you easily add ski hire, lessons and transfers to create a holiday that fits your plans and budget. And with our flight packages to France your ski rental is included too. We stand out by combining competitive pricing with simplicity. Our easyâtoâuse website and app give you clear information before you travel and support while youâre away. For extra peace of mind, all our package holidays are ATOL and ABTA protected, and we offer optional flexible rebooking on many trips. Thousands of UK skiers choose Sunweb for our transparent pricing, wide choice of resorts and excellent value for money. If you want less stress, more skiing and a package that includes what really matters, Sunweb UK is the smart way to hit the slopes.
Lift passes are always included
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- All of our ski holiday packages include a lift pass as standard
- It is important for Sunweb that your holiday is as carefree as possible. This is why we include lift passes with all of our ski holiday packages allowing you ski more and pay less! Including lift passes in the total price also means you don't need to expect any hidden costs when going through the booking process. With our colleagues exploring the Alps each year in search of the best destinations, we have personally created some the best value ski holiday packages with a lift pass included so that you can enjoy a snow-filled getaway without breaking the bank.
Ski rental and Ski pass included
Fly to France and your ski hire is included.
For those of you tired of lugging your skis all the way from the UK to the French Alps, worry no longer. Sunweb is currently offering bronze ski rental to everyone who books a flight package to France.
You will receive bronze skis, boots and ski poles which are perfect for kids and new skiers included in the price of your package. The equipment can be collected at the local Skiset shop at the destination.
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83 Victoria Street , SW1H 0HW , London , è±åœ
- + 442031708206
- info@sunweb.co.uk
- sunweb.co.uk
Lift pass always included
4.4
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Sunweb are a great company
Sunweb are a great company. The prices are excellent as the ski pass is included. We stayed in an excellent 2 star hotel and were very happy with the value for money. I have used Sunweb four times and always had great customer service.
2026幎2æ1æ¥
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Sunweb.co.uk ããã®åç
Hello DM Scotland,
Thank you for this excellent review.
We are thrilled to hear that you are so satisfied with Sunweb.
How nice to read that you are very happy with our value for money and customer service.
We are also pleased that you have had 4 great Sunweb holidays so far!Â
We hope to help you with a 5th Sunweb holiday very soon!
Kind Regards,
Team Sunweb UK
Sunweb.co.uk ããã®åç
Hello Maria Armstrong,
Thank you for this 5 star review.
We are very happy to hear that you had a great holiday.
How nice to read that you were pleased with our value for money and the accommodation.
We look forward to helping you with another Sunweb holiday in the future!
Kind Regards,
Team Sunweb UK
The website is easy to follow and itâŠ
The website is easy to follow and it produces the results clearly once the right information is uploaded. I love the inclusion of the lift pass and the search parameters to distance to slopes and ski lift. Great job
2026幎2æ8æ¥
Sunweb.co.uk ããã®åç
Hello Andrew Timms,
Thank you for this fantastic review.
We are very happy to read that you are satisfied with our website filters and the ease of booking.Â
We are also pleased that you like the fact that lift passes are included.
We hope that you will have an excellent holiday with Sunweb!
Kind Regards,
Team Sunweb UK
Excellent service
Excellent service. We booked our stay in Dolomites Inn with halfboard and ski passes. All went smoothly and the price quality exceeded our expectations
2026幎1æ31æ¥
Sunweb.co.uk ããã®åç
Hello Alena,
 Thank you for this brilliant review.
Â
We are thrilled to hear that you had such a great experience when booking your Sunweb holiday to the Dolomites Inn.
We hope that your holiday will be even better!
Kind Regards,
Team Sunweb UK
First time booking but first of many
Booked val thorns and received a brilliant price for a brilliant hotel at half board and with the added bonus of the ski lift costs included in the price
2026幎1æ30æ¥
Sunweb.co.uk ããã®åç
Hello Customer,
Thank you for this brilliant review.
We are very happy to hear that you are so happy with your Sunweb holiday package, including the value for money.
We hope that you will have an amazing holiday, when its time to hit the slopes!
Kind Regards,
Team Sunweb UK
Terrible transfer service
Was taken to a bus stop, and minutes later called and told we had a 30 minute delay. A bus showed up 30 minutes later but told us it was not ours. We spent 3 hours at the airport talking to a very useless person on the phone.
Then eventually just got shoved on the next bus with everyone else.
The guide wasnât apologetic at all considering weâve been travelling all day and still have a 4 hour bus journey to do.
2026幎2æ8æ¥
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Sunweb.co.uk ããã®åç
Hello Catherine Blewitt,
Thank you for taking the time to write this review.
We are very sorry to read that you had a negative experience with your transfer.
It is also a shame to read  that you were dissatisfied with your contact with the guide.
If you are still on the holiday and need more help, please reach out to the guide team.
If you have already returned from the holiday, Â you can send a complaint to our aftercare team via the form below
https://service.sunweb.com/en/support/solutions/articles/103000196166-how-can-i-submit-a-complaint- [https://service.sunweb.com/en/support/solutions/articles/103000196166-how-can-i-submit-a-complaint-]
Thank you.
Kind Regards,
Team Sunweb UK
Brilliant
Brilliant! Book all my ski trips with them and make everything smooth. I usually book hotels flights etc separate but same price with sunweb and a lot easier!
2025幎10æ16æ¥
Sunweb.co.uk ããã®åç
Hello Diven,
Thank you for this fantastic review!
We are very happy to hear that you have enjoyed all of your holidays with Sunweb!
How nice to read that you are so satisfied with our holiday packages.
We look forward to helping you with your next Sunweb holiday!
Kind Regards,
Team Sunweb UK
SIMPLE STRAIGHTFORWARD SYMPATHETIC TOâŠ
SIMPLE STRAIGHTFORWARD SYMPATHETIC TO QUESTIONS HONESTY THAT CAUSES ME NOT TO DISBELIEVE WHAT O AM BEING TOLD
2026幎2æ6æ¥
Sunweb.co.uk ããã®åç
Hello Customer,
Thank you for this 5 star review.
We are very happy to hear that you are so satisfied with our Customer service.
Thank you for booking with Sunweb!
Kind Regards,
Team Sunweb UK
Feels like they're going downhill.
booking experience still a bit of a pain, trying to ensure that you pick accommodation with bedding included etc needs going into the details, a filter makes much more sense.
Also they are repeatedly screwing up the transfers and not sending big enough vehicles to cover ski equipment.
2025幎12æ5æ¥
Sunweb.co.uk ããã®åç
Hello Edward,
Thank you for taking the time to write this review.
Thank you for the feedback :re: our website filters. Â
We appreciate your insight.
We have a lot of filters on the website but linen and towels are not currently a filter option.
However, on each accommodation page, we have an overview tab where all information including linen and towel info is clearly mentioned.
You recently reached out to us to ask about the luggage space for your transfers.
This was due to the fact that you had an issue with a prior booking.
As advised, this appears to have been an isolated incident.
Transfers are optional. If you prefer you can cancel the transfers with Sunweb up to 8 days before the holiday, and arrange your own.
We do not foresee any issues with your current booking, including the transfers.
However, as advised, if you encounter any issues/have questions during the holiday, you can reach out to our guide team for help.
Then they can investigate  it and help you on the spot.
Kind Regards,
Team Sunweb UK
Easy to book and comforting to talkâŠ
Easy to book and comforting to talk with.
My only negative is the length of time it took for a message response of which took over a Week.
2026幎1æ29æ¥
Sunweb.co.uk ããã®åç
Hi Gary Pipe,
Thank you for taking the time to write this 4 star review.
We are pleased to hear that you find our booking process easy.
It is also nice to read that you had a good experience on the phone with our customer service team.
We are sorry to hear that it took a while to hear back for your email query.
During the high season, it is quicker to contact us via live chat,whatsapp or phone if you need a fast response.
Thank you for booking with Sunweb!
Kind Regards,
Team Sunweb UK
Love that ski passes are alwaysâŠ
Love that ski passes are always included, and such a great range of holidays for all preferences.
2026幎1æ21æ¥
Sunweb.co.uk ããã®åç
Hello Mrs Amanda Walsh,
Thank you for this fantastic review.
We are very happy to hear that you are satisfied with our booking process, available add on preferences, and included lift passes.
Thank you for booking with Sunweb!
Kind Regards,
Team Sunweb UK
Everything is in one place it's great
Everything is in one place it's great - flights, transfers, ski rental and ski passes.
2026幎2æ4æ¥
Sunweb.co.uk ããã®åç
Hello Nigel,
Thank you for your 5 star review.
We are pleased to read that you are satisfied with our website and packages.
We hope that you will have a fantastic Sunweb!
Kind Regards,
Team Sunweb Uk
Worst travel experience Iâve had in 50âŠ
Worst travel experience Iâve had in 50 years. Without any phone call, informed me by email the hotel was over subscribed. Refused to speak to me on the phone for âlegal reasonsâ. Refused an upgrade and havenât offered a penny of compensation. Disgusting. Will never use again.
* They offered a pathetic £30 per person and only because I pushed for it! Made no effort to find a suitable replacement. Note below they donât dispute refusing to speak on the phone.
2026幎2æ3æ¥
Sunweb.co.uk ããã®åç
Hello Charles,
Thank you for taking the time to write this review.
We are sorry to hear that you had a negative experience when the accommodation for your holiday with Sunweb was overbooked.
I discussed this with my colleague in that team and they did offer some compensation, in line with our terms and conditions.
They also offered to help search for alternative accommodations for your holiday.
You decided to go ahead with a cancellation and full refund for your holiday.
Kind Regards,
Team Sunweb UK
Way Better than expected!
thought to have issues but no! is perfectly smooth for whole trip, we dont need to do anything extra / pay anything extra, recommended!
2025幎10æ12æ¥
Sunweb.co.uk ããã®åç
Hello Kero Lee,
Thank you for this excellent review.
We are thrilled to read that you had such a smooth Sunweb holiday!
Thanks for recommending us!
We hope to help you book another fantasic Sunweb holiday soon!
Kind Regards,
Team Sunweb UK
Sunweb.co.uk ããã®åç
Hello Steve J,
Thank you for this 5 stsr review.
We are very happy to hear that you always have a great experience with Sunweb.
Thanks for booking with Sunweb again!
Kind Regards,
Team Sunweb UK
Very straight forward process
Very straight forward process. Made an error on my contact details and the support team responded and rectified it via the WhattsApp chat function the next working day.
2026幎2æ4æ¥
Sunweb.co.uk ããã®åç
Hello Glen Conroy,
Thank you for this 5 star review.
We are happy to read that you found our booking straight forward.
We are also pleased that you were satisfied with our Customer service when we helped with your whatsapp query.
Thank you for booking with us!
Kind Regards,
Team Sunweb UK
Complications unnecessary in confirmingâŠ
Complications unnecessary in confirming booking despite have paid resulting in a weeks delay worrying if booking made and having to provide further payment details to confirm payment. In ability to trace details of payment on your system.
2026幎1æ25æ¥
Sunweb.co.uk ããã®åç
Hello Steven,
Thank you for your review.
We are sorry that there were issues with your intial booking attempt due to a technical glitch on our website.
The initial deposit was a floating payment which we expected would bounce back to your bank.
One day after the error, one of our team members manually booked the holiday for you (as an exception) so that you would not have to pay another deposit.
As there was no intial booking for the payment to attach to, our finance department did not see the payment initially.
We reached out to you to ask you to send a print screen of the payment so that we could trace it easily and add it to your booking.
This took longer to fix than expected and does not usually happen.
However, we solved the issues for you as quckly as possible.
Kind Regards,
Team Sunweb UK
Super easy to book
Super easy to book, good prices. Will update once we've been away but great booking system
2026幎2æ1æ¥
Sunweb.co.uk ããã®åç
Hello Annette Dawson,
Thank you for this 5 star review.
We are happy to hear that you are saisfied with our booking system, and prices.
Thank you for booking with Sunweb!
Kind Regards,
Team Sunweb UK
Reliable service and great value for money
Website is easy to use. I was able to find a suitable holiday, despite having very specific requirements. To have the accommodation, flights and other elements all in one package saved me a lot of time and money. I have used Sunweb several times and the service is always very good. Would definitely recommend.
2026幎2æ1æ¥
Sunweb.co.uk ããã®åç
Hello Bristlegirl,
Thank you for this fantastic review.
We are pleased that you find our website easy to use.
It is great to read that you could find what you were looking for, while saving time and money.
We are very happy to hear that you have been satisified with our Customer Service each time you have booked with us.
Thank you for booking with Sunweb again!
Kind Regards,
Team Sunweb UK
I made a mistake on my booking when IâŠ
I made a mistake on my booking when I spoke to the Agent Christine. She was more than helpful in her endeavour to correct things. she was reliable at getting back to me when she said she would I would say a very valuable employee.
2026幎1æ25æ¥
Sunweb.co.uk ããã®åç
Hello Catherine Rhodes,
Thank you for this excellent review.
We are sorry to hear that you made a mistake on your booking but we are happy to read that we were able to help you.
We are pleased that you are so satisfied with our Customer service.
We will pass your kind words over to our team member, Christine.
Thank you.
Kind Regards,
Team Sunweb UK
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