Sunweb.co.uk レビュヌ 1,268

•
TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち5の評䟡

We've always had great experiences booking skiing through Sunweb. Super easy to book via the website for decent prices, and lift passes being included in the cost is a huge bonus. Handy to be able to... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

I have booked with Sunweb or many occasions. Unfortunately, on this occasion due to no ski hire which is usually included in your overall package disappointed in what we have been charged for sk... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

I discovered Sunweb when researching for a holiday for march 2025. They were definitely good value with lift pass included. When booking my winter 2026 trip I couldn't go past Sunweb. I arrived hom... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Beyond good, would definitely use again. Very reasonable and organised everything. Flights, transfers, ski hire and lift passes, accommodation and meals. Thank you, I had such a great trip to Les Deux... もっず芋る

䌁業が回答したした

䌁業情報

  1. ツアヌ オペレヌタヌ

圓該䌁業による蚘述

We specialise in ski holidays with one clear promise: lift passes are always included. That means you know the real cost of skiing upfront – no hidden extras, no surprises. As one of Europe’s largest ski tour operators, Sunweb offers access to hundreds of hand‑picked accommodations across the Alps, with flights available from more than 20 UK airports. Whether you’re travelling solo, with friends or as a family, our flexible packages let you easily add ski hire, lessons and transfers to create a holiday that fits your plans and budget. And with our flight packages to France your ski rental is included too. We stand out by combining competitive pricing with simplicity. Our easy‑to‑use website and app give you clear information before you travel and support while you’re away. For extra peace of mind, all our package holidays are ATOL and ABTA protected, and we offer optional flexible rebooking on many trips. Thousands of UK skiers choose Sunweb for our transparent pricing, wide choice of resorts and excellent value for money. If you want less stress, more skiing and a package that includes what really matters, Sunweb UK is the smart way to hit the slopes.

Lift passes are always included

圓該䌁業による蚘述

All of our ski holiday packages include a lift pass as standard
It is important for Sunweb that your holiday is as carefree as possible. This is why we include lift passes with all of our ski holiday packages allowing you ski more and pay less! Including lift passes in the total price also means you don't need to expect any hidden costs when going through the booking process. With our colleagues exploring the Alps each year in search of the best destinations, we have personally created some the best value ski holiday packages with a lift pass included so that you can enjoy a snow-filled getaway without breaking the bank.

Ski rental and Ski pass included

Fly to France and your ski hire is included.

Fly to France and your ski hire is included.
For those of you tired of lugging your skis all the way from the UK to the French Alps, worry no longer. Sunweb is currently offering bronze ski rental to everyone who books a flight package to France. You will receive bronze skis, boots and ski poles which are perfect for kids and new skiers included in the price of your package. The equipment can be collected at the local Skiset shop at the destination.

連絡先

Lift pass always included

When you book a ski holiday with Sunweb your lift pass is included.

4.4

優良

TrustScore 5段階評䟡の4.5

1268件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち4の評䟡

A simple to use website

A simple to use website and a clear understanding of options & what's included and what are the extra options.

2026幎1月25日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Tim,

Thank you for this 4 star review.

We are happy to hear that ypu find our website easy to use and that you find our  options & extras clear.

Thank you for booking with Sunweb!



Kind Regards,

Team Sunwb UK


5぀星のうち5の評䟡

All in one place

All in one place. Good value. Clear pricing. Simplicity. Love it. I don't look anywhere else for ski trips now

2026幎2月1日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Mark,

Thank you for this brillliant review.

We are so pleased that you are satisfied with our website, options and value for money.

We hope you have anoher great holiday when you hit the slopes  this season!


Kind Regards,

Tam Sunweb UK


5぀星のうち1の評䟡

Confirmed a booking then cancelled...

Confirmed a booking then cancelled...
We booked a skiing trip for February half term and received confirmation of the accommodation booking from Sunweb. Based on this we went ahead and booked flights, transfers and ski school.

A few weeks later were contacted by Sunweb informing us that the accommodation was overbooked so we couldn't stay in the 'confirmed' accommodation. Not only that they couldn't give us anywhere else in the same resort leaving us £2000 out of pocket on flights etc.

Definitely won't be using them again

2026幎1月11日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Customer,

Thank you for taking the time to write this review.

We are very sorry to hear that your holiday with Sunweb was cancelled.

It is very unfortunate that we did not have any alternative options available in the same area. 
You were therefore informed that we would be happy to explore options for  a suitable alternative  in another ski area,  
 
However, you did not express any interest in this and instead requested a cancellation and full refund for the Sunweb booking, which was processed.

As the other elements of your holiday were not booked with Sunweb, you would need to contact those providers for help.

We are sorry for the inconvenience  this has caused.

Kind Regards,

Team Sunweb UK


5぀星のうち5の評䟡

Great deals and service

Great deals and service. Recently booked our second ski trip with them.

2026幎1月10日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Dear T jord,
Thank you for your great 5-star review.
Happy to hear that you had a good experience with our services.
Wishing you a great holiday!
Kind regards, 

Michelle
Team Webcare Sunweb


5぀星のうち5の評䟡

Easy to use website

Easy to use website, really affordable prices with flexible holiday durations.

2026幎1月29日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Ian Randell,

Thank you for 5 star review.

We are happy to read that you find our website easy to use and are satisfied with our prices and holiday durations.

Thank you for booking with us.

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Easy to deal with

2026幎1月21日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hi Derry Monk,

Thank you for this 5 star review.

We are happy to read that you find Sunweb easy to deal with.

Thank you for booking with us.

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Great company

Great company, good prices for a really decent hotel.

2025幎11月11日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hi Adrian Hazlehurst,

Thank you for this excellent review.

We are happy to hear that you are satisfied with our prices, accommodation and Sunweb in general.

Thank you for booking with us.

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

We had a lovely holiday

We had a lovely holiday

2026幎1月17日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Morpeth Customer,

Thank you for this 5 star review.

We are thrilled to hear that you had such a lovely holiday.

We look forward to helping you with another fantastic Sunweb holiday in the future!

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Booking was an easy process

Booking was an easy process. Everything was clear online and confirmation of booking was instant. Would highly recommend.

2026幎1月19日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hi Diana Whittle,

Thank you for this fantastic review.

We are happy to hear that you found booking on our website easy and clear

Thank you for booking with Sunweb!

Kind Regards,

Team Sunweb UK

5぀星のうち1の評䟡

No sympathy for an injury preventing


No sympathy for an injury preventing the trip going ahead. Full deposit gone even though room and flight could easily have been resold. At 5 months notice. Even a credit note to postpone was not an option. Do better.

2025幎10月22日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Haydn J,

Thank you for taking the time to write this review.

We are sorry to hear that you had an injury preventing your holiday from going ahead.

As per our terms and conditions, our flights are non refundable.
The accommodation also incurs costs for the booking.
When you agreed to the booking, you also agreed to these terms and conditions.
These clearly advise that costs are incurred if you cancel the booking.

We advise you to contact your travel insurance to check if you can make a claim with them.


Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Great value for money I always book


Great value for money I always book using Sunweb they are the best!

2026幎1月18日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Marc Neroni,

Thank you for your fantastic review.

We are very happy to hear that you find our packages great value for money.

Thank you for booking with us again!

Kind Regards,

Team Sunweb uk

5぀星のうち5の評䟡

Very good selection of destinations

Very good selection of destinations, plenty of information and an easy booking process - and great prices!

2026幎1月24日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello David W,

Thank you for this 5 star review.

We are pleased that you are so happy with our selection of destinations, info. pricing and the booking process.

Thank you for booking with us.

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Easy booking and great price

2026幎1月10日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Denise Fuller,

Thank you for your 5 star review.

We are happy you find our booking process easy and are satisfied with our value for money.

Thank you for booking with Sunweb.

Kind Regards,

Team Sunweb UK

5぀星のうち3の評䟡

You could promote transfers

You could promote transfers

2026幎1月15日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Paul,

Thank you for taking the time to write this review.

I see that you made an own transport booking.
Transfers cannot be added for this booking type.
If you book own transport, it means you are responsable to arrange all transport to and from the accommodation yourself.
Shared transfers are an optional charged add on for our flight packages.


Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

This was our 2nd trip with them

This was our 2nd trip with them. Overall impression good. Web site and services quality are good.

2025幎8月20日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello a.o.,

Thank you for your fantasic review.

We are happy to hear that you have booked with us again!

We are pleased that you are satisifed with our website and services.


Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

The value for money from Sunweb is amazing

The value for money from Sunweb is unbelievable, used them three times in the past for boys trips and what they offer for the money is fantastic.
What could make it better in my opinion in the places I have stayed, Sunweb can make lots more money for very little outlay is put up a load of TV's in the bar areas, playing Snowboard and skiing/sports videos all day, it's such a cheap way to keep people in bars, people want to stay there and hang out, seen it work in so many bars.

2026幎1月15日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Scott Davey,

Thank you for this fantastic review.

We really appreciate your detailed and interesting feedback for the bars at the accommodations we offer.

It is also great to hear that you are satisfied with the value for money of our pacakges.

We are so happy to read that you have enjoyed 3 Sunweb holidays so far!

We hope to help you with a 4th Sunweb holiday soon!

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Really clear easy booking process

Really clear easy booking process, great deals on the site. Looking forward to our holiday

2026幎1月15日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hi Richard,

Thank you for this fantastic review.

We are happy to hear that you found booking on our website easy and clear.
We are pleased that you are satisfied with our value for money.

We hope you have a great Sunweb holiday when it's time to hit the slopes!

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

Excellent service

2026幎1月20日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hi Trevor,

Thank you for this 5 star review.

We are very happy to hear that you are so satisfied with our customer service.

Thank you for booking with Sunweb!

Kind Regards,

Team Sunweb UK

5぀星のうち1の評䟡

No confirmation of access to accommodation will


I’m being told that accommodation will not be accessible after 8pm, Sunweb give a phone number that doesn’t work and they will not confirm that the accommodation will be accessible when I’m due to arrive between 11pm and midnight. I’ve called all their so called helplines only to be told to try again when I’m in resort!?! Very frustrating and a ridiculous situation that could be easily rectified if people could actually speak to people and work with each other. If I am unable to gain access tomorrow there will be issues.

2026幎1月14日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello Customer,

Thank you for taking the time to write this detailed review.

We are sorry to hear that you had difficulty contacting your accommodation ahead of the holiday for a late check in.

You reported this to us before the holiday. We reached out to the accommodation to tell them that you were having difficulty getting in touch with them, and advising them of your expected check in time.
They then advised that their reception was open for calls at certain times of the day. They asked for you to call them during these times.
We gave this feedback to you.
We also advised you that if you could not get in touch with the accommodation by the day of the holiday, you should contact the guide team who can help with any issues during the holiday.

We hope you are enjoying your holiday.

Kind Regards,

Team Sunweb UK

5぀星のうち5の評䟡

We had a great time

We had a great time, Good hotel, dinner choices good and the staff were happy to give extra portions., Breakfast was not the greatest, various options but limited and after 815, very continental and sadly no sliced bread or toaster which is my only niggle.
Ski passes were at reception on arrival and ski/boot hire on site which made a huge difference.
Staff friendly, room very warm and spacious. 2 min walk to the slopes.

2026幎1月9日
Sunweb.co.uk ロゎ

Sunweb.co.uk からの回答

Hello James Bumpass,

Thank you for this excellent review.

We are so happy to hear that you had a great holiday.

How nice to read that you were pleased with your hotel staff, dinner options, and the location of the accommodation,

We are also pleased that you found picking up the ski pass and ski hire easy.

It is a shame that the breakfast did not meet your expectations.

We hope to help you with another Sunweb holiday soon!

Kind Regards,

Team Sunweb UK

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