KIKA USA レビュー 468

KIKA USA からの回答

2026年1月12日

Thank you for your feedback! We’re glad to hear she loves the food, and we hope you’ll continue to see positive results with tear stains over time.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月12日

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Bella is doing so well and that her tear staining has completely cleared up. It means a lot to us to know she’s happy and healthy.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月12日

Thank you for your feedback! We’re happy to hear your order arrived in a reasonable time and that you’re pleased with the quality. We look forward to serving you again.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月12日

Thank you for your feedback! We’re glad to hear you had a great experience with our customer service.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月12日

Kim,

Thank you for your feedback! We’re so happy to hear she loves it and that everything - from shipping to pricing and the ordering process - went smoothly.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月5日

Samantha,

We’re sorry for the confusion and appreciate you bringing this to our attention. We did receive your email regarding a possible picking mistake and replied right away, asking for photos as part of our standard process so we could resolve the issue quickly.

Unfortunately, we didn’t hear back after that. We’ve just sent another email - please check your inbox (and spam folder), and once we receive the photos, we’ll take care of this immediately.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月5日 に更新

Dear Client,

We’re very sorry for the delay and the frustration this has caused. Unfortunately, situations like this can sometimes happen, and while we do our best, we can’t fully control the delivery process once a package is in transit.

To make this right, we will resend your order via UPS so you can receive it faster this time.

Our sincere apologies again, and thank you for your patience.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月5日

Joanne,

Thank you for sharing your experience, and we’re sorry to hear that you haven’t seen the improvement you were hoping for yet. Tear staining can be influenced by many factors, including genetics, environment, water quality, and diet.

To see the best possible results, we recommend feeding only our dry food, as mixing in other foods or treats can interfere with the formula’s effectiveness. In some cases, it can also take a bit longer for visible changes to appear.

We truly appreciate you giving the food a fair try and understand your frustration. If you’d like any guidance, we’re always here to help.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月5日

Keishla,

Thank you for your feedback! We’re so glad to hear you’re happy with the products and fast shipping. We truly appreciate your support.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2026年1月5日

Dianeth,

Thank you so much! We’re thrilled to hear you had a spectacular experience and truly appreciate your support.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Kelly,

Thank you for your honest feedback. We’re glad to hear you’re happy with the quality of the food. We understand your concerns about pricing and occasional shipping delays, and we’re continuously working on improving our logistics and overall experience.

We truly appreciate your support and your input.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Anna,

Thank you for your feedback! We’re so happy to hear Emmy is enjoying it and that you really love the product.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Nijole,

Thank you for your feedback! We’re glad the autoship gives you peace of mind and makes managing your dog’s food easy and convenient.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Vickie,

Thank you so much for sharing your experience! We’re really glad we could make things right for you and that your dog is loving the wet food.

Your kind words about our customer service mean a lot to us, and we truly appreciate your recommendation and trust in our company.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Nagarjun,

Thank you for your feedback! We’re so happy to hear you’ve had an amazing experience and that your pet is feeling more lively and energized.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Marie,

Thank you for the update! That’s a great approach - introducing the new kibble slowly helps support smooth digestion. We hope your dog enjoys the transition to Superior Care.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月23日

Jan,

Thank you for your feedback! We’re glad to hear your order was delivered on time.

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月17日

Xenis,

Thank you so much for your kind words! We’re thrilled to hear your dog loves the food and that it’s helping keep her coat beautifully white.

We truly appreciate your support!

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月17日

Danny,

Thank you for your feedback! We’re glad to hear your orders always arrive quickly and that you’re happy with the quality of our products.

We appreciate you choosing Superior Care!

Warmly,
Superiorcare.pet team

KIKA USA からの回答

2025年12月17日

Frank,

Thank you for your wonderful feedback! We’re so happy to hear you love Superior Care and are enjoying the show chair, grooming bag, and shopping bag. It’s great to know the grooming arm has been such a helpful addition too.

We truly appreciate your support and recommendation.

Warmly,
Superiorcare.pet team