Great high quality products, helpful recommendations, and super speedy shipping. My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer
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レビュアーのコメントを見てみましょう
Lola’s Official Product Review: Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars. Conditioner: just shampoo’s accomplice. absolutely not. Bath itself: violation of c... もっと見る
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I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the fo... もっと見る
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I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!
企業が回答しました
企業情報
KIKA USA について
当該企業による記述
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
連絡先
20801 Biscayne Blvd Suite 403 Office 415 Aventura, 33180, Miami, 米国
- 1-929-810-3980
- support@kika-usa.com
- superiorcare.pet
4.4
優良
471件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love superior care
I love superior care, excellent products. Love my show chair, my grooming bag 😍, my shopping bag bag with the aluminum handle and a lot of space.
The grooming arm I highly recommend it.
2025年11月26日
KIKA USA からの回答
Frank,
Thank you for your wonderful feedback! We’re so happy to hear you love Superior Care and are enjoying the show chair, grooming bag, and shopping bag. It’s great to know the grooming arm has been such a helpful addition too.
We truly appreciate your support and recommendation.
Warmly,
Superiorcare.pet team
Love the food for my cockers
Love the food for my cockers. Nice to be able to pick it up locally instead of shipping.
2025年12月4日
KIKA USA からの回答
Laura,
Thank you so much for your review! We're really glad to hear that you love the food for your Cockers, and it’s great that local pickup makes things even easier for you.
We appreciate you choosing Superior Care!
Warmly,
Superiorcare.pet team
4 paws and a tail up!
My dog LOVES the wet food and really likes the dry food. He licks his bowl clean. 😊 Just
2025年11月24日
KIKA USA からの回答
Stefanie,
Thank you so much for sharing this! We're really glad to hear your dog loves the wet food and enjoys the dry food too — licking the bowl clean is always the best sign.
We appreciate you choosing Superior Care and are happy the meals are such a hit!
Warmly,
Superiorcare.pet team
I am so glad that I changed food for my…
I am so glad that I changed food for my dogs. They love it! I had such an easy time changing over to this food. I didn't have to worry about upset tummies, sick or refusal to eat.
Ordering was a simple process, delivery was quick. I am so happy I listened to Mackensie and changed foods. No more store bought over processed foods.
They have solid poopies, no runs. Their coats are looking much better, teeth look great.
2025年12月4日
KIKA USA からの回答
Deborah,
Thank you for sharing your experience. We’re so glad to hear the transition was easy and that your dogs are loving the food. It’s great to know their tummies, coats, and overall health are doing so well.
We appreciate your trust and are happy to have you with us!
Warmly,
Superiorcare.pet team
Great products!!
2025年11月7日
KIKA USA からの回答
Scarlett,
Thank you for your feedback! We’re so glad to hear you’re enjoying our products.
Warmly,
Superiorcare.pet team
I’ve been feeding this dog food to my…French bulldog and Pomeranians
I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats, more energy, and overall happier dogs. Highly recommend this food to anyone who wants something both nutritious and delicious for their pets! Package is also great and delivery is fast.
2025年11月28日
KIKA USA からの回答
Natalya,
Thank you for your wonderful feedback! We’re thrilled to hear your pups love the food and that you’ve noticed improvements in their coats, energy, and overall happiness. It’s great to know the ingredients, quality, and fast delivery are meeting your expectations.
We truly appreciate your recommendation and continued support!
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Stacey,
Thank you for your feedback! We’re glad to hear you’re happy with our service and prices.
We truly appreciate your support and look forward to continuing to provide quality products for your pets.
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Barbara,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our support, company, and products.
We truly appreciate you being part of the Superior Care family!
Warmly,
Superiorcare.pet team
I was disappointed with the dryer
I was disappointed with the dryer - sent it back but now can’t seem to get my refund - or a response from customer service. Customer service replies are very delayed.
2025年11月14日
KIKA USA からの回答
Julia,
We’re very sorry for the inconvenience. Since our return label wasn’t used, we don’t have tracking information for the package. We’ve already reached out to provide you with tracking details, and as soon as we receive your return, we will promptly issue your refund.
Please note that our customer service team operates Monday–Friday, 9 AM–5 PM CDT, and replies are provided during these hours. We appreciate your patience and understanding.
We apologize for any delays and appreciate your patience.
Warmly,
Superiorcare.pet team
I like that is tiny dog food
I like that is tiny dog food
My Maltese dogs still have tear stain, but it’s very little
2025年11月12日
KIKA USA からの回答
Thank you for your feedback! We’re glad to hear your Maltese dogs enjoy the tiny kibble.
It’s great to know the tear stains have already improved, even if just a little - sometimes it takes a bit of time to see full results.
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Sondra,
Thank you for your feedback! We’re glad to hear your order arrived quickly, and we hope you and your pets enjoy using the products.
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Thank you so much for your review! We’re very happy to hear you're satisfied with our products, and we truly appreciate your trust in our brand.
We're glad everything has been working well for you and your pet. If you ever need anything or have questions, our team is always here to help!
Warmly,
Superiorcare.pet team
Lack of response from customer service.
I am happy with the products I have received so far. However I have had a lack of response regarding my questions about out if stock items. It’s a commitment to change food and will be a problem if customer service is poor.
2025年11月3日
KIKA USA からの回答
Lisa,
We’re very glad to hear you’re happy with the products you’ve received so far, and we truly appreciate your support. We’re also sorry for the frustration caused by the lack of replies — we actually responded to your messages multiple times, but unfortunately your email provider rejected them with the error: “Your message was rejected by the recipient email server.”
Because of this, our replies could not be delivered to you.
We completely understand that consistent communication is important, especially when committing to a new food. If you could please provide an alternative email address or contact us through our live chat, we’ll make sure you get all the information you need right away.
Thank you again for your patience — we’re here to help anytime.
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Carla,
Thank you so much for your review! We're glad to hear you were able to get it at a better price than at the dog show, and we're happy the products are already working well for you.
We truly appreciate your trust and support!
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Susan,
Thank you so much for sharing this! We’re really glad to hear your dogs love the dental chews - that’s exactly what we like to hear.
Enjoy, and we’re here anytime you need us!
Warmly,
Superiorcare.pet team
I love your products
I love your products, however delivery needs to be improved. I ordered on November 8 and I am still waiting on my order. It shows as being shipped on November 14 but it is still in transit.
2025年11月10日
KIKA USA からの回答
Teresa,
Thank you for your feedback - we truly appreciate your kind words about our products, and we’re very sorry for the delay with your delivery.
Our standard delivery time is 3–5 business days, and we understand how frustrating it is when an order takes longer than expected. Your package shipped on November 14, and although it’s still in transit, we’re closely monitoring it to ensure it gets to you as soon as possible.
We’re continually working on improving our delivery times and overall shipping experience. Thank you for your patience, and please feel free to reach out if you need any updates or assistance.
Warmly,
Superiorcare.pet team
Very fast delivery!
2025年11月5日
KIKA USA からの回答
Chris,
Thank you for your review! We’re really glad to hear that your order arrived so quickly. We appreciate you choosing us and are always here if you need anything!
Warmly,
Superiorcare.pet team
Amazing brushes and my Bichon loves her…
Amazing brushes and my Bichon loves her bowl and so do I, less mess around her face! Yahoo 👍👍👍!! But I want to thank you Janiya for coming up with some amazing designs! God bless!
2025年10月29日
KIKA USA からの回答
Kristine,
Thank you so much for your wonderful review! We're thrilled to hear that you’re loving the brushes and that your Bichon is enjoying her bowl - it’s always a win when mealtime gets a little less messy!
God bless, and thank you for being part of our Superior Care family!
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Linda,
Thank you for sharing your experience! We’re so glad to hear your order arrived quickly and that your dogs are loving the food.
It’s always great to know our products are a hit with the pups!
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Becky,
Thank you for your feedback. We’re sorry to hear the delivery felt slow. Our standard delivery time is 3–5 days, but we completely understand how important quick shipping is.
We’re continuously working to improve our processing and delivery times so your orders arrive as quickly and smoothly as possible.
Warmly,
Superiorcare.pet team
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