Great high quality products, helpful recommendations, and super speedy shipping. My favourite products are the wood brushes, hydrate line and elixirs, as well as the ionic hand held dryer
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レビュアーのコメントを見てみましょう
Lola’s Official Product Review: Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars. Conditioner: just shampoo’s accomplice. absolutely not. Bath itself: violation of c... もっと見る
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I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the fo... もっと見る
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I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!
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企業情報
KIKA USA について
当該企業による記述
KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!
連絡先
20801 Biscayne Blvd Suite 403 Office 415 Aventura, 33180, Miami, 米国
- 1-929-810-3980
- support@kika-usa.com
- superiorcare.pet
4.4
優良
472件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
KIKA USA からの回答
Tana,
Thank you so much for choosing us! We’re happy to hear your first experience has been a positive one. We look forward to serving you and your pet again soon.
Warmly,
Superiorcare.pet team
Exceptional Service
Hello, thank you, and I appreciate your exceptional service. Although my pet didn't take to the product, I'm grateful for your understanding and support when I decided to cancel my subscription.
2025年10月27日
KIKA USA からの回答
Jacqueline,
Thank you so much for your kind words. We truly appreciate your understanding and are sorry the product wasn’t the right fit for your pet.
We’re glad our team could assist you with the cancellation smoothly, and we hope to have the chance to serve you again in the future with something your pet will love!
Warmly,
Superiorcare.pet team
I have two dogs one Westie and…
I have two dogs one Westie and Schnauzer. Whenever I bought the westie food especially from a well-known brand. He was always sick. So I tried Superior Brand. Since he started eating it. Not only is he sick
2025年11月3日
KIKA USA からの回答
Silvia,
Thank you for sharing your experience with us. We’re so glad to hear that your Westie is doing better since switching to Superior Care food. It’s wonderful that both of your dogs are enjoying the food and thriving on it.
We truly appreciate your trust in our brand and are happy to be part of their healthy routine!
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Lorraine,
Thank you for your feedback! We’re glad you enjoyed the 40% offer and that both brushes are working great for you.
We truly appreciate your support and are happy to know our products are meeting your expectations.
Warmly,
Superiorcare.pet team
I have been a long time loyal customer…
I have been a long time loyal customer and this company never disappoints… excellent customer service, product selection and knowledge.
2025年10月10日
KIKA USA からの回答
Olga,
Thank you for your wonderful feedback and longtime loyalty!
We truly appreciate your continued trust and are so glad to hear you’ve had great experiences with our customer service, products, and team knowledge.
Warmly,
Superiorcare.pet team
Great food at a decent price and…
Great food at a decent price and delivered in a timely manner. Love it!
2025年10月23日
KIKA USA からの回答
Debbie,
Thank you for your feedback! We’re so glad to hear you’re happy with the food, pricing, and timely delivery.
We truly appreciate your support!
Warmly,
Superiorcare.pet team
Good healthy dog food
Good healthy dog food, helps my dogs tear stains. Very friendly & knowledgeable customer service
2025年10月10日
KIKA USA からの回答
Leslie,
Thank you for your kind feedback! We’re glad to hear the food is helping with your dogs’ tear stains and that you’ve had a great experience with our customer service team.
We truly appreciate your trust in us and are happy to be a part of your dogs’ health and care routine.
Warmly,
Superiorcare.pet team
KIKA USA からの回答
Rebecca,
Thank you for your feedback! We’re glad to hear your orders arrive on time and that your dogs love the food.
We truly appreciate your continued trust and support!
Warmly,
Superiorcare.pet team
I love the product just a little more…
I love the product just a little more expensive than I think it should be.
2025年10月13日
KIKA USA からの回答
Timothy,
Thank you for your feedback! We’re glad to hear you love the product. We understand your concern about the price - our goal is always to provide the highest quality ingredients and standards to ensure the best for your pets.
We truly appreciate your support and understanding.
Warmly,
Superiorcare.pet team
Easy and fast delivery
Easy and fast delivery, my pets love the food and I have already seen improvements
2025年10月12日
KIKA USA からの回答
Mary,
Thank you for your feedback! We’re so glad to hear your pets love the food and that you’ve already noticed improvements. It’s great to know the delivery was easy and fast too!
We truly appreciate your trust in us and look forward to continuing to support your pets’ health and happiness.
Warmly,
Superiorcare.pet team
I spoke with a representative on the…
I spoke with a representative on the phone. I was able to place my order quickly. It was delivered in a reasonable time frame.
2025年10月7日
KIKA USA からの回答
Steve,
Thank you for sharing your experience! We’re glad to hear our representative was able to assist you and that your order arrived within a reasonable time frame.
Warmly,
Superiorcare.pet team
Order correct and on time!)
2025年10月6日
KIKA USA からの回答
Jamie,
Thank you for your feedback! We’re glad to hear your order arrived correctly and on time.
We truly appreciate your trust in us and look forward to serving you again!
Warmly,
Superiorcare.pet team
My senior dog got severe abdominal pain…
My senior dog got severe abdominal pain and was vomiting for days. He had to go to the urgent care and receive an injection for nausea and iv fluids. If you are thinking of switching your dog to this food, please don’t! It’s dangerous.
2025年9月24日
KIKA USA からの回答
Emily,
We're really sorry to hear about your dog’s experience and hope he’s feeling much better now.
We take reports like this very seriously. Our foods are made with high-quality, safe ingredients and go through strict quality controls, but we understand that every dog can react differently to a new diet.
Our customer service team will reach out to you to gather more details and ensure this situation is properly addressed. Your dog’s health and safety are our top priorities.
Warmly,
Superiorcare.pet team
La marca es súper excelente yo uso…
La marca es súper excelente yo uso varios productos y los recomiendo al 100%
2025年10月1日
KIKA USA からの回答
Douglas,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying our products and recommending them so highly.
Your support means a lot to us!
Warmly,
Superiorcare.pet team
My 5 month old white Chihuahua puppy…
My 5 month old white Chihuahua puppy will not eat your white fish kibble for white junior dogs. What can I add or do to encourage my pup to try your kibble? I was so looking forward to using your product to help keep
My puppy white. Thank you.
2025年10月1日
KIKA USA からの回答
Katherine,
Thank you for your feedback! We’re sorry to hear your puppy isn’t taking to the White Fish Junior kibble right away.
You could try adding one of our wet food toppers or a little bit of warm water to enhance the aroma and make it more appealing. If that doesn’t help, you might consider trying a different protein source, such as our Salmon formula, which some dogs find more enticing.
We hope this helps your little one enjoy mealtime!
Warmly,
Superiorcare.pet team
I still haven’t receive my order that…
I still haven’t receive my order that was placed on August l was told it was going to be shipped on August 23rd and I’m still waiting what is going on!
2025年9月26日
KIKA USA からの回答
Brenda,
We’re very sorry for the confusion and delay. According to our records, your order was placed on September 19th - not in August. As we mentioned in our email, there was a technical issue that caused a short delay in fulfillment.
Your order is now on its way, and the scheduled delivery date is tomorrow, October 7th. We truly appreciate your patience and understanding.
Warmly,
Superiorcare.pet team
I can’t change my subscription without…
I can’t change my subscription without emailing the company. Wet food is out of stock. So far the one white dog with the tear stains doesn’t like your kibble.
2025年10月2日
KIKA USA からの回答
Mary,
We’re sorry for the inconvenience you’ve experienced. You can manage your subscription directly through your account or by using the link provided in the initial email when your subscription was created - no need to email us.
The good news is that all our wet food options are now back in stock. We hope your dog will warm up to the kibble soon, but we appreciate you giving our products a try.
Warmly,
Superiorcare.pet team
My dogs LOVE the food
My dogs LOVE the food - they run when they see me get their dinner ready!
My orders have been very prompt. Love Superior Care!
2025年9月24日
KIKA USA からの回答
Mary Ellen,
Thank you for your wonderful feedback! We’re so glad to hear your dogs love the food and get so excited for mealtime.
It’s great to know your orders have been prompt, and we truly appreciate your support!
Warmly,
Superiorcare.pet team
This company has excellent customer service for answering any questions you may have ! I feel the prices are extremely reasonable! I love having my dogs food on autoship and they deliver very quickly
When I adopted my Siberian Husky he was already on the food for light and white coat fur ! I love it ! It. It keeps his fur nice and shiny ! He also loves the treats as well ! I want to begin the transition of the adult food for him ! It agrees very well with his digestive system !
2025年9月27日
自発的なレビュー
KIKA USA からの回答
Jodie,
Thank you for your wonderful feedback! We’re so glad to hear you’ve had a great experience with our customer service, pricing, and quick delivery.
It’s fantastic that your Siberian Husky is thriving on the Light & White Coat food, with a shiny coat and healthy digestion. We’re happy to know he enjoys the treats too, and we’ll be here to support you as you transition him to the adult food.
Warmly,
Superiorcare.pet team
My dogs love the food .
My dogs love the food .. and I love that they have tiny kibble for mini breeds . And the tear stain formula works great !
2025年9月2日
KIKA USA からの回答
Lora,
Thank you for your feedback! We’re thrilled to hear your dogs love the food and that the tiny kibble is a perfect fit for your mini breeds. It’s wonderful to know the tear stain formula is working well too!
Warmly,
Superiorcare.pet team
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