I had an issue with one specific application which didn't work with my current modem configuration. Top from support quickly understood my problem, made the change and then guided me through router re... ãã£ãšèŠã
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Ched was fantastic. He was very polite during the call and through conversation we spoke about some things we both like to do. Really respect the way Ched represented himself and Superloop
Mike was excellent and extremely knowledgeable about Superloop's products. He took his time to walk me through the sign up process and was very patient. He is a great ambassador for Superloop. Hopin... ãã£ãšèŠã
Erica from the Residential & Business Support Team at Superloop was very helpful, knowledgable and patient. She was capable and helped guide me through technical troubleshooting my NBN connection is... ãã£ãšèŠã
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Superloop ã«ã€ããŠ
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Refresh your
internet_
Superloop is Australiaâs modern challenger telco and internet service provider thatâs unleashing the unlimited possibilities of the internet. Superloop is all about experience - we're not just a utility - with a promise to be super from the ground up. Weâre more tech than telco, and we deliver quality service across our consumer, business, and wholesale units.
Bundle & Save
Bundle any eligible service (like one of our mobile plans) with your existing Superloop internet, and youâll get a $5 discount on your monthly internet bill. The more services you bundle the bigger your discount.
Free with Friends!
Sign-up friends or family to Superloop nbn and youâll get 10% off (up to $10) your monthly bill. If you get enough people you could have FREE internet for up to six months. Check it out at spr.as/refer
superloop.com
Australiaâs new network
Just one of the ways we make internet more super.
Some reviews were submitted in response to incentives offered by Superloop. We also selectively display some of the positive reviews from our happy customers on our website or third-party websites like this one. All of our reviews are from verified customers and the feedback is reviewed and addressed by our team.
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12 Shelley Street, 2000, Sydney, ãªãŒã¹ãã©ãªã¢
- superloop.com
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Chad my man
Chad my man, with tha grand master plan. Got got the world in his hand, in high demand. Great assistance, with persistance.. we got the the job done. I word him up Son. 1
Drin provided very professional andâŠ
Drin provided very professional and friendly service. He successfully resolved all the queries. He knows what he is doing.
Well enough
Michaell did pretty well explaining the setup , looking forward to how they are as an ISP
I was served by Abby
I was served by Abby, who was very efficient, friendly, and helpful, I was very happy with her service, and I would highly recommend her to anyone in the future. Thank you, Julie.
Mary really took care of me and made aâŠ
Mary really took care of me and made a stressful process much easier. Sheâs an asset to Superloop
Satisfied with the customer serviceâŠ
Satisfied with the customer service with Celine
My experience was really good
My experience was really good. It ended up being a simple fix but there were many steps to figure it out.. The patience Ed showed to help me get through it was excellent.
Sheryl is so helpful
Sheryl is so helpful, she troubleshoot my connection problem on the router and advice resetting and setting it again.
Very helpful, will recommend. 10/10
Erica from the Residential & BusinessâŠ
Erica from the Residential & Business Support Team at Superloop was very helpful, knowledgable and patient. She was capable and helped guide me through technical troubleshooting my NBN connection issue ruling out potential faults one by one where she then understood where issue was. She resolved the portion of the fault that she was able to and Escalated the remainder of the fault to NBN to remotely reconfigure my HFC NTD.
Thanks Erica!
Excellent customer serviceâefficient
Excellent customer serviceâefficient, helpful, and focused. I truly appreciate your support.
Michaell is super!
Michaell was great, thorough and answered all my questions. Very friendly!
Absolutely fantastic thanks to Jairah
Absolutely fantastic thanks to Jairah! She was very helpful and patient with me!
He helped me a lot throughout theâŠ
He helped me a lot throughout the process with great service and very polite.
Tom was my very helpful assistant
Tom was my very helpful assistant.
The Gentleman that assisted me was fantastic.
We had over a 30 min contact and the whole time he was patient ,helpful and polite.
He solved my problem and all with good grace and empathy.
I have nothing but praise for Tom.
Thanks again.
Stanley Griffey
Sebastian was very helpful andâŠ
Sebastian was very helpful and informative
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