I have to admit I was to quick to judge this company on my resent order and I im sorry to have written my 1st review . So I confirming this does not reflect anything nasty or bad about Surf & Turf ...... もっと見る
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レビュアーのコメントを見てみましょう
Just bought my second gazebo with Surf & Turf and I can't praise them enough! Great customerservice during the design proces of the print on my gazebo, speedy delivery. Gazebo can withstand rather hea... もっと見る
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Surf & Turf are very engaging, helpful and communicative. They pushed to meet a tight deadline so that we could have our gazebo delivered before we needed it and when the couriers slipped up they cont... もっと見る
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Haven't even received our Gazebo yet but the service provided by the team more specifically Laura has been great from start to finish, sorting out quotes, prices, printing / artwork and everyth... もっと見る
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企業情報
Surf & Turf Instant Shelters について
当該企業による記述
About Surf & Turf Instant Shelters
The UK’s trusted expert in pop up gazebos, custom event branding, and premium event accessories. With over 20 years of experience in delivering high-quality shelters and branded event products, we’ve become a leader in the industry, providing solutions that combine performance, style, and reliability.
Why Customers Trust Us
-
•
Decades of Experience
As a family-run business, we've refined our craft over two decades, mastering the design, manufacture, and delivery of custom shelters, gazebos, and event branding products. -
•
Comprehensive Product Range
Whether you need pop up gazebos, heavy-duty marquees, custom printed gazebos, or branded event assets like flags, banners, inflatables, table covers, and event tables & counters, we have you covered. -
•
Tailored & Branded to Your Needs
We understand no two events are the same. That’s why all our shelters and accessories can be customised with your logos, brand colours, or artwork to create a cohesive, eye-catching presence. -
•
Built for Performance & Durability
Our structures are designed for ease of setup and built to stand up to the elements. From robust frames and quality fabrics to tested anchoring systems, we engineer each product for both strength and longevity. -
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End-to-End Support & Service
From initial enquiry, artwork support in our in-house design studio, to fast production and delivery, our dedicated team delivers exceptional service at every touchpoint. -
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Trusted by Events, Organisations & Businesses
We work with clients across trade shows, festivals, markets, corporate promos, sports events, weddings, and more — helping them stand out and stay protected.
What Sets Us Apart
- • Expert Leadership - Surf & Turf are recognised in the events sector for innovation and reliability in pop up gazebos and custom event branding.
- • Quality First - Every product is crafted to exacting standards, ensuring you get performance that matches the visual impact.
- • Full Branding Capability - From printed tents to bespoke banners, flags, and accessories, we deliver one-stop, branded event solutions.
- • Fast & Reliable Delivery - We pride ourselves on efficient turnaround times, meaning your event prep doesn’t suffer delays.
- • Customer-Centric Approach - Your success is our success. From design advice to post-event support, we’re here for you.
Let Surf & Turf Instant Shelters be your go-to partner for all your event shelter and branding needs. Whether you're investing in a custom pop up gazebo or equipping a full event stand, we bring industry leading expertise, dependable products, and a passion for making your brand shine through.
連絡先
Unit 7 Tatton Court, Kingsland Grange, WA1 4RR, Warrington, 英国
- 01925 819608
- info@surfturf.co.uk
- surfturf.co.uk
4.7
優良
193件のレビュー
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ネガティブなレビューの 87％に回答しています
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Packaging needs strengthening
Weights were packed in a box which unfortunately was not strong enough for the courier service/delivery.
As they were heavy and unbreakable the did arrive however!
2026年3月13日
Surf & Turf Instant Shelters からの回答
Thank you for your review!
We’re glad to hear the weights arrived safely. Our packaging is designed to protect heavy items, but couriers can sometimes handle these items incorrectly by carrying by the banding on the boxes, causing them to snap.
We appreciate you sharing your experience, and we’re pleased everything reached you in good condition. If you need anything else, we’re always here to help!
All good
All good. Excellent product, folds away really well. Robust construction, once erected starts strong.
Contact and delivery very good.
2026年2月20日
Surf & Turf Instant Shelters からの回答
Thank you for your great feedback! We’re really pleased to hear you’re happy with the product. Thanks again for choosing us at Surf & Turf
Fantastic service from the team
Fantastic service from the team . They gave me the right information when it came to choosing a gazebo . Very solid and quality is superb . Very quick delivery . Next day in fact .
2026年2月12日
Surf & Turf Instant Shelters からの回答
Thank you so much for your fantastic review! We’re really glad the team could help you choose the right gazebo and provide all the information you needed. It’s great to hear you’re happy with the solid build and superb quality. And we’re delighted the delivery got to you quickly! Thanks again for choosing us
Ben was a star!
Ben was a star!
I rang to re-order a previous order and he helped me re-design to a much fresher and up to date version which I'm delighted with.
Sarah
The Coffee Bean Dream Ltd
2026年3月9日
Surf & Turf Instant Shelters からの回答
Thank you so much Sarah!
We’re delighted to hear that Ben was able to help you refresh your previous order and create something more modern and up to date. It’s wonderful to know you’re so pleased with the result. We really appreciate your continued support.
Great company
Great company. The staff are very helpful and the products are very well designed and made just what I wanted. I purchased a 6x3 elite and was easy enough to put up once I looked at the instructions (online) I’m so behind on Tec 🙈
The more I use it the faster it goes up and down a bit difficult on your own though it’s big.
Thanks for a great product Andy
2026年2月28日
Surf & Turf Instant Shelters からの回答
Thank you so much Andy! We really appreciate your kind words. We’re thrilled to hear that your 6x3 Elite is exactly what you wanted and that you’ve found the design and build quality spot on. Glad the online instructions helped too😊
Thanks again for choosing us and for taking the time to share your experience!
Always a great experience dealing with…
Always a great experience dealing with surf & turf we.ve purchased 2 large gazebos over last 15yrs and still going strong. Ordering parts is easy with option of next day delivery. Thanks
2026年2月12日
Surf & Turf Instant Shelters からの回答
Thank you so much for your loyal support over the years! We’re delighted to hear that both gazebos are still going strong after 15 years, that’s exactly the long‑lasting quality we aim for. We’re also glad the parts‑ordering process has been quick and easy for you.
It’s always a pleasure serving you. Thanks again for your continued trust in Surf & Turf!
Surf & Turf Instant Shelters からの回答
Thank you so much for your wonderful review!
We’re thrilled to hear you find the product well‑made and built to last. Your support means a lot to us, enjoy your purchase!
Surf & Turf are very engaging
Surf & Turf are very engaging, helpful and communicative. They pushed to meet a tight deadline so that we could have our gazebo delivered before we needed it and when the couriers slipped up they continued to be attentive to helping put it right. Also, their various other products we use are great too! Thank you Surf & Turf
2026年3月1日
自発的なレビュー
Surf & Turf Instant Shelters からの回答
Thank you so much for your wonderful review! We’re delighted to hear that you found our team helpful, communicative, and committed to meeting your deadline. We know how important it was for you to have the gazebo on time, and we’re glad we could support you, even when the couriers caused a hiccup.
It’s great to hear you’re enjoying our other products too! We truly appreciate your trust in Surf & Turf and look forward to helping you again in the future.
Thank you for choosing us!
Have been amazing in the past and have…
Have been amazing in the past and have spent a lot every year and
Not had a problem but recent delivery was late and had to hire an awning at £500 for the weekend as plans had been made.Not ideal!
Regards Rob
2026年3月9日
Surf & Turf Instant Shelters からの回答
Hi Rob,
Thank you for your feedback and for being such a loyal customer over the years, we really do appreciate it. We’re sorry to hear about the inconvenience caused on this occasion, especially with the additional cost of hiring an awning for the weekend.
Just to clarify, our lead time for the larger gazebos, including 6x4m and 8x4m, is 3–5 working days. This is due to their size and weight, which means they need to be sent via a speciality courier rather than our standard service. We do our best to ensure everything arrives as quickly as possible, and I can see that your order did arrive within this time window.
Thank you again for taking the time to share your thoughts, and for your continued support. If there’s anything we can do to help going forward, please don’t hesitate to get in touch.
I have been purchasing Surf&Turf gazebo…
I have been purchasing Surf&Turf gazebo for our local show for the last twenty years. Have found them user friendly and the firm very helpful when advice or spare parts are needed.
2026年2月12日
Surf & Turf Instant Shelters からの回答
Thank you so much for your loyal support over the last twenty years. It truly means a great deal to us. We’re delighted to hear that our gazebos have continued to serve your local show well and that you’ve found them easy to use
We also really appreciate your kind words about our team, providing helpful advice and quick access to spare parts is something we take great pride in.
Thank you again for your long-standing trust in Surf & Turf. We look forward to supporting your events for many more years to come!
Wonderful experience,very professional…
Wonderful experience,very professional team,and the order was spot on ..I recommend this company to any at 100%
2026年2月20日
Surf & Turf Instant Shelters からの回答
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with us. It’s great to know our team delivered a professional service and that your order was exactly as expected.
We truly appreciate your 100% recommendation, it means a lot to the whole team. If you ever need anything in the future, we’re always here to help!
Absolutely Fantastic
Every single part of my experience with Surf & Turf was amazing! From the initial order to the setup and first outing with my 3 x 3 gazebo.
I'd like to give a special mention to Leanne, who managed to source me a discontinued product against all odds and was extremely punctual with updates and clarifying any issues i had. What a brilliant member of the team she is!
The gazebo itself is of very high quality and I highly recommend using Surf & Turf if you're looking for robust, long-lasting products.
It's great to see there are still businesses that care about customer service and are willing to go the extra mile.
what a fab brand!
2026年3月5日
自発的なレビュー
Surf & Turf Instant Shelters からの回答
Thank you so much for taking the time to leave such an amazing review!
We’re absolutely delighted to hear that your whole experience with Surf & Turf was so positive. Your kind words about Leanne truly mean a lot; she’s a valued member of our team, and we’re thrilled she was able to track down the discontinued product for you and keep everything running smoothly.
It’s great to know that your gazebo has lived up to expectations in both quality and performance. We pride ourselves on providing durable, long‑lasting products and customer service that genuinely goes the extra mile, so your feedback really makes our day.
Thank you again for the recommendation and for being such a fantastic customer. We hope you enjoy many great outings with your new gazebo!
Excellent Gazebo roof
Excellent Gazebo roof, as storm ripped existing one, quick delivery roof fits existing frame and sides. Delivered quickly
2026年1月12日
Surf & Turf Instant Shelters からの回答
Thank you so much for your kind review! We’re really pleased to hear that the new gazebo roof fit your existing frame perfectly and arrived quickly, especially after the storm damage. If you need anything else or have any questions in the future, we’re always here to help. Enjoy your gazebo!
Surf & Turf Instant Shelters からの回答
Thank you for your kind review! We're really pleased to hear that you're happy with the quality of the shelters and that our team was able to provide professional and quick service. Your feedback is greatly appreciated, and we look forward to helping you again in the future.
Quality and design are amazing, delivery wasn't up to spec.
The only reason it isn't 5 star is because our new canopy for some reason went to India, so it was delayed in getting to us. We had hoped to use them for our 100th events but they arrived too late.
The canopy looks amazing and we are very happy with it.
2026年2月2日
Surf & Turf Instant Shelters からの回答
Thank you for your feedback and for sharing your experience. We’re really glad to hear that you’re happy with how the canopy looks!
We sincerely apologise for the delay in delivery. Unfortunately we do rely on 3rd party couriers and due to their error, your order was unfortunately misrouted to India. We completely understand how disappointing it must have been not to have it in time for your 100th event, and we’re very sorry for that inconvenience.
Your patience and understanding mean a lot to us, and we truly appreciate your support. If there’s ever anything we can assist you with in the future, please don’t hesitate to reach out.
Wishing you continued success with your upcoming events!
Good service
Good service, quick delivery, good sturdy equipment and gazebos and I would buy from them again.
2026年1月15日
Surf & Turf Instant Shelters からの回答
Thank you so much for your kind words! We’re delighted to hear you were happy with our service, delivery, and the quality of your gazebo. We truly appreciate your support and look forward to serving you again in the future.
Highly recommended
Highly recommended. I needed a new gazebo banner for my small business, after a few emails , we had the ball rolling. Super fast process & was even aloud to collect to ensure I had it on time for my event. 10/10
2026年2月26日
自発的なレビュー
Surf & Turf Instant Shelters からの回答
Thank you so much for the amazing review! 🌟
We’re really glad we could help get your new gazebo banner sorted quickly and in time for your event. It was a pleasure working with you, and we’re happy the process felt smooth from start to finish.
Best of luck with your upcoming events, we hope the banner helps your business stand out! If you ever need anything else, we’re always here to help 😊
The customer service was outstanding
The customer service was outstanding, they follow up quickly on all my mails and solved the issue i had . I would definably recommend.
The Marque was an excellent standard.
2025年12月15日
Surf & Turf Instant Shelters からの回答
Thank you so much for your kind words and thoughtful feedback!
We’re delighted to hear that you experienced outstanding customer service and that our team was able to follow up quickly and resolve your issue efficiently. Providing prompt support and maintaining the excellent standards are always our top priorities.
Your recommendation truly means a lot to us, and we look forward to welcoming you back again soon!
Very helpful staff and flexible…
Very helpful staff and flexible service. To be honest I haven’t used the gazebo I purchased yet but great colour and looks like great quality too.
2026年2月2日
Surf & Turf Instant Shelters からの回答
Thank you so much for your kind words! 😊
We’re really glad to hear you found our team helpful and the service flexible. It’s great to know you’re happy with the colour and first impressions of the gazebo too!
Whenever you do get a chance to set it up and use it, we’d love to hear how it performs for you. If you need any tips or support in the meantime, we’re always here to help. Enjoy it!
Surf and Turf are wonderful
Surf and Turf are wonderful. So helpful and friendly. It's a pleasure to work with such a terrific company
thanks to all of you
Sina
for Charlies Old Codgers Foundation
2026年1月26日
Surf & Turf Instant Shelters からの回答
Hi Sina,
Thank you so much for your incredibly kind words - they truly mean a lot to all of us at Surf & Turf.
We’re so grateful for the opportunity and really appreciate you taking the time to share this. Please pass on our thanks to everyone involved - we look forward to working together again in the future!
With warm regards,
The Surf & Turf Team
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