Sweet Cheeks® Pick 'n' Mix レビュー 

Sweet Cheeks® Pick 'n' Mix からの回答

2023年2月1日

Hey Katie. Thanks so much for your great review! Make sure you sign up to our marketing texts/whatsapps/emails so you can see when we have our special offers running to get yourself some great discounts.

Sweet Cheeks® Pick 'n' Mix からの回答

2023年1月10日

Thanks for your review, Stephanie. We do feel that there has been some confusion on your side though. We don't actually offer next day delivery on our website...we never have. We offer 1-2 working days from dispatch which is what you selected. We also state on checkout and FAQ's that delivery times start when your order is dispatched and not when you place the order. Unfortunately, you ordered on the evening of the 23rd, and we displayed on our website that the last date for Christmas deliveries was 19th of December due to all the Royal Mail strikes and delivery issues across the UK. Anything after that would be dispatched after the business opened again in the new year. Your order was picked fresh on 4th January and our records show it was delivered 2 days later on the morning of 6th January, not the 8th. We are glad that the sweets were well received, but we don't feel that a 2-star review is very fair in this case, as your issue appears to be delivery based and was actually within the timeframe specified on our website. Also we don't manually track every order, so if you had any issues with the order then it would have been better to get in touch with us first so we could have explained this and chased it up for you. We hope this doesn't stop you from ordering again with us and we do thank you for taking the time to add your review.

Sweet Cheeks® Pick 'n' Mix からの回答

2023年1月10日

Thanks so much for taking the time to review. Hope to see you in the orders again.

Sweet Cheeks® Pick 'n' Mix からの回答

2023年1月10日

Thanks so much for taking the time to review. Hope to see you in the orders again.

Sweet Cheeks® Pick 'n' Mix からの回答

2022年12月4日

Hi Sandra. Thanks for taking the time to post a review. We are glad that you enjoyed the sweets, but we are disappointed you didn't feel the Christmas bucket was Christmassy enough. The label we designed to show on the buckets and bags is clear to see on the order page and we feel it has a good Christmas feel to it whilst incorporating our brand. You also could have added a free message or image to the bucket to make it a more personal christmas present. We value your opinion and take all feedback on board from our fantastic customers and hope that we see you back in the orders soon.

Sweet Cheeks® Pick 'n' Mix からの回答

2022年11月25日

Thanks for the kind words. So glad we could help with your questions

Sweet Cheeks® Pick 'n' Mix からの回答

2022年11月25日

So glad you liked the sweets! Thanks so much for your order and we hope you purchase again.

Sweet Cheeks® Pick 'n' Mix からの回答

2022年10月17日

Thanks for your your positive review. We hope you order from us again in the future.

Sweet Cheeks® Pick 'n' Mix からの回答

2022年10月17日 に更新

Thanks Hannah! Looking forward to seeing you in the orders again soon. We are so happy when we see repeat orders from our customers. It means we must be doing something right :)

Sweet Cheeks® Pick 'n' Mix からの回答

2022年10月17日

Thanks so much for your order and we are so glad your like our sweets. We do have our Christmas range coming out soon, so keep an eye out!

Sweet Cheeks® Pick 'n' Mix からの回答

2022年10月17日

Glad you enjoyed our create your own option! You can also add a free personal message or image to the outside packing for a gift to someone special!

Sweet Cheeks® Pick 'n' Mix からの回答

2022年10月17日

Thanks for your your positive review. We hope you order from us again in the future.

Sweet Cheeks® Pick 'n' Mix からの回答

2022年9月23日

Wow! Thanks so much for that amazing review! So glad the party bags went down well. Hope your little one enjoyed their birthday! Hope to see you again in the orders soon...we have over 100 sweets available to create your own custom pick n mix! Plus loads of Halloween spooky treats! Thanks for spreading the word! :)

Sweet Cheeks® Pick 'n' Mix からの回答

2022年8月19日

Thanks for you great review and so glad you enjoyed your order. Hope to see you in the orders again soon!

Sweet Cheeks® Pick 'n' Mix からの回答

2022年8月15日

Thanks so much for your review Angel. We glad that you really enjoyed the sweets, and we hope to see you back in the orders very soon.

Sweet Cheeks® Pick 'n' Mix からの回答

2022年8月15日

Thanks so much for your review Angela. We hope you really enjoyed the sweets and we see you back in the orders very soon xx

Sweet Cheeks® Pick 'n' Mix からの回答

2022年8月15日

Hi Melissa. So sorry to hear that you were not happy with the Vegan mix of sweets. Obviously they do not have the same type of ingredients and the normal sweets that you had on your first order...and this may be what you experienced and did not like. We know that the manufacturers use a plant based gelatin in the vegan sweets and that can change the texture a little bit compared to the standard pick n mix sweets. I hope that the other items in the Vegan mix were OK such as the popcorn and the fudge?

Sweet Cheeks® Pick 'n' Mix からの回答

2022年6月27日

Wow! Thanks so much for your great review. We know that there are cheaper companies out there and people selling sweets as a hobby, but we do try and be a little more premium, in terms of our choice of sweets, our easy to use the website, quality of packaging and customer service! It makes it all worth while to know that this is appreciated by a lot of our amazing customers! Thanks again!

Sweet Cheeks® Pick 'n' Mix からの回答

2022年6月27日

We try and be as helpful as possible in all aspects of your orders. Thanks for taking the time to give us your review. It means a lot!