Sweetiecathy レビュー 

82
•
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I recieved my, shoes, and they did not fit. I've tried several times to return but cannot get an answer back. Very small in size and not firm to slip on as advertised. Very disappointed.

5つ星のうち4の評価

This company totally disappointed me on original order. They did reach out to me , to try to rectify the situation. Just remember if you are not satisfied, you have to send them back to china. That mi... もっと見る

企業が回答しました

5つ星のうち5の評価

Mistakes happen. What I ordered and what was received was not accurate. I reached out to SweetieCathy customer service via email and was able to resolve the mistake timely. I did not speak to a repre... もっと見る

企業が回答しました

5つ星のうち5の評価

Product is exactly as described. Took a long time to arrive but that was expected and not a problem. Shoes are comfortable and seem well made and I'm considering ordering a second pair in a different... もっと見る

企業が回答しました


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3.6

まあまあ

TrustScore 5段階評価の3.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(82)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

They replaced a damaged order promptly.

2022年12月8日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Well that's great, thank you for supporting us, it's what we should do, we want every customer who buys to be happy with their purchase and we will continue to work hard to make sure we deliver.
We wish you good health and a happy life!😊

5つ星のうち5の評価

The product we received was high…

The product we received was high quality standards - and we received it quickly after purchasing. But what really stood out for me was the excellent support we received. We found out that the size we ordered was a bit small and even though we contacted support after 30 days on receiving the product, they were happy to exchange it for not extra cost. This is good and reliable service. Thank you guys!

2022年11月7日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Well that's great, thank you for supporting us, it's what we should do, we want every customer who buys to be happy with their purchase and we will continue to work hard to make sure we deliver.
We wish you good health and a happy life!😊

5つ星のうち5の評価

The support has been the best

The support has been the best. I ordered the wrong size of 11.5 but after receiving them realized I needed size 12 and Sandy was the greatest in seeing that I got the right size, and the service was quick. I am in a Golf
league in Las Vegas and I will definitely promote these shoes to my friends.
Thanks

2022年11月3日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Well that's great, thank you for supporting us, it's what we should do, we want every customer who buys to be happy with their purchase and we will continue to work hard to make sure we deliver.
We wish you good health and a happy life!😊

5つ星のうち5の評価

Sweetiecathy's customer service was very helpful and easy to work with.

Sweetiecathy has been very helpful when ordering shoes from them, I ordered my husband 2 pr, they fit him perfect. The shoes I ordered for myself where too large. They told me I could reorder my shoes for the price of shipping and keep the ones I had. They only charged me $14.99 for shipping, very satisfied with their service. Very timely answering my emails.

2022年11月1日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customers, thank you very much for your support, this is what we should do, as long as we can be your satisfaction, we will continue to maintain good service and bring you a more satisfactory shopping experience.
We wish you good health and a happy life!😊

5つ星のうち5の評価

In spite of the overwhelmingly negative…

In spite of the overwhelmingly negative comments, I have to say that they delivered promptly and the product is good quality.

I ordered the drawstring make-up bag. It is quite large, as depicted, and good quality.

2022年10月26日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you so much for your support, your affirmation has given us great motivation, we will continue to maintain good service and bring you a more satisfactory shopping experience.
We wish you good health and a happy life!🌹

5つ星のうち5の評価

Will receive new order replacement from…

Will receive new order replacement from Sweetiecathiy

2022年9月13日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Well that's great, thank you for supporting us, it's what we should do, we want every customer who buys to be happy with their purchase and we will continue to work hard to make sure we deliver.
We wish you good health and a happy life!😊

5つ星のうち1の評価

Great if You Want Cheap Plastic/PVC Smelling Shoes

The shoes they sent me are cheaply made and smell awful. The stink like industrial plastic. The fit is small for these shoes. They took 3 weeks to arrive. On the plus side, the color is close to expected and they are light weight. Update. After two weeks sitting out to "air" the shoes still smell bad, not AS bad, but bad. DO NOT BUY THEIR SHOES and thank me later.

2022年9月7日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

First of all, thank you very much for your offer, however, we are unable to trace your order and the record of your purchase based on the information you provided in your profile, can you tell us your contact information and the order number? We are willing to track down that order for you and resolve the specific issue.
At the same time, our store so products are strictly screened, in the premise of quality assurance, to provide customers with quality products, a long time accumulation, but also our store is loved by the majority of customers, you can browse our comments section, are real customers for our store products left by the praise.
We always welcome your reply, you can also contact us by email, we are happy to help you solve your problems. E-mail: support@sweetiecathy.com

5つ星のうち5の評価

Best experience ever

I had recently ordered some pants from your site that I was excited to purchase, but unfortunately when I received them they were the wrong size as you could imagine I was disappointed with myself. I reached out to your customer service support team and to my surprise I was blown away by the excellent Customer service I received. I was instructed on how to get the right size and product but I myself had some difficulty on doing it. I was taken step by step and with great patience and professionalism, never have I experienced such amazing support the way I did. I truly take my hat off and wish every customer service support team would follow your lead. I will definitely recommend your company to anyone who wants to purchase anything. Once again thank you for your amazing support and can't wait to do business with you again. If you want to print this please do everyone needs to read this.

2022年8月17日
自発的なレビュー
5つ星のうち5の評価

Good product and also good customer…

Good product and also good customer service I will definitely order again product came in a timely manner

2022年8月12日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you so much for your support, your affirmation has given us great motivation, we will continue to maintain good service and bring you a more satisfactory shopping experience.
We wish you good health and a happy life!🌹

5つ星のうち5の評価

Thank you for your prompt response I…

Thank you for your prompt response I will keep buying from you

2022年7月31日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you very much for your support, we are glad that the problem has been solved with our joint efforts, we will continue to maintain good service and bring you a more satisfactory shopping experience.
We wish you good health and a happy life!

5つ星のうち5の評価

Communication was excellent.

Communication was excellent.
Service was very good.
Product was good as advertised.
I will use this service again.
Thanks,
Noel Ison

2022年7月23日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you so much for your support, we will continue to maintain good service and bring you a more satisfactory shopping experience.
Wish you good health and happy life! 🌹

5つ星のうち5の評価

Button broke after one wearing

Button broke after one wearing. Shorts were replaced at no charge. Great service!

2022年7月7日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you very much for your approval, we are happy that the problem was solved with our joint efforts and we will continue to maintain good service and bring you a more satisfactory shopping experience.
Wish you good health and happy life.🌹

5つ星のうち4の評価

Good quality product

Good quality product, great tracking system and despite some problems with the item size, Sandy tried everything to deliver what was promised, she earned the positive feedback.

2022年6月27日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you very much for your approval, we are happy that the problem was solved with our joint efforts and we will continue to maintain good service and bring you a more satisfactory shopping experience.
Wish you good health and happy life.🌹

5つ星のうち5の評価

I had a problem with my Order ….

I had a problem with my order that was taken care of by Sweetie Cathy personnel ,Sandy Wong. I am truly satisfied with the outcome of the situation . Thank you

2022年6月24日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you very much for your approval, your satisfaction is our motivation to move forward, we will continue to maintain good service and bring you a satisfactory shopping experience.
Have a good day!🌹

5つ星のうち5の評価

Bought a couple pair of shorts

Bought a couple pair of shorts. They are good quality and the customer service from Sandy is excellent!!!

2022年6月14日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear customer, thank you very much for your support, your affirmation is the biggest encouragement to us, we will continue to maintain and provide you with better service. Wish you good health and happy life.🌹

5つ星のうち1の評価

MY ORDER IS COMING FROM CHINA!

MY ORDER IS COMING FROM CHINA!! I WILL ONLY ORDER MADE IN THE USA. SORRY SWEETIECATHY. ONCE MY LATE ITEMS ARRIVES I WILL SEND IT BACK. THANKS BUT NO THANKS.

2022年5月29日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Dear Lupie,
Thank you very much for your purchase, we delivered your package on the 3rd of June, did you receive it? How do you feel? Is it the size that fits? If you have any other questions, please feel free to contact us.

Have a good day!

5つ星のうち1の評価

Finally received my shoes

Finally received my shoes, nothing like advertised. Bought 2 pairs fit totally different, comfort and quality not the some. Loss of 💰 went straight to the garbage. Will not get anything from this place anymore or recommend to anybody. Shut it down and I will help.
SCAM. Stop ✋️ taking taking hard workers money 💰.

2022年5月27日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We are very sorry that we did not give you a good shopping experience, we will enhance our products to provide you with a better shopping experience, please feel free to contact us if you have any other questions.

Have a good day!

5つ星のうち1の評価

Scam,well,not completely

Scam,well, not completely but when all is said and done...Scam!
I ordered a sweater which actually had a nice design but when I removed it from the plastic bag there were loose threads everywhere! Then I tried it on it was way too small for a large. But what really bothered me was that the sweater had two fully functional pockets that were sewn shut for some incomprehensible reason.
After a lot of haggling back and forth by email they eventually refunded my $47 and told me to keep the sweater.
Which was a satisfactory result but I will never deal with them again and would advise anyone else not to either. I achieved the result by telling my story, as it unfolded, on Google play and the Apple store which they didn't appreciate but made them eventually relent and give me a refund after first proffering several very unsatisfactory offers.

The response from SWEETIE CATHIE is priceless. I order no pants from this company! I did order 2 pairs of pants from another company (but not in the bizarre sizes indicated because I’m a large, not a small or a 3xl🤪). In any event I canceled those orders after checking up the company online(btw that was almost 2 MONTHS AGO!!!). I wouldn’t be a bit surprised if these two companies are connected because they both have terrible service. Dealing with Sweet Cathie has reminded me of an important motto: Caveat Emptor
Buyer Beware!!!

2022年4月30日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase, you purchased two pairs of trousers from our shop, one in size S and one in size 3XL, we have sent the correct size according to your order, if you have any other questions, please feel free to contact us.

5つ星のうち1の評価

Awful

Awful, awful. Pants not true to size. Poor quality. Belts do not even fit through belt loops. And don’t even try to get your money back! This company needs to go away!

2022年1月7日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your feedback, can you tell us your order number? We are unable to trace your order number. We would be happy to resolve the issue for you.🌹

5つ星のうち1の評価

Shoes do not fit even though they are…

Shoes do not fit even though they are marked the. right size.T he quality is so poor I would not wear them if they actually fit. I won’t my money back!

2021年12月26日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We are very sorry that we did not give you a good shopping experience, we will enhance our products to provide you with a better shopping experience, please feel free to contact us if you have any other questions.

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