Sweetiecathy レビュー 

82
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I recieved my, shoes, and they did not fit. I've tried several times to return but cannot get an answer back. Very small in size and not firm to slip on as advertised. Very disappointed.

5つ星のうち4の評価

This company totally disappointed me on original order. They did reach out to me , to try to rectify the situation. Just remember if you are not satisfied, you have to send them back to china. That mi... もっと見る

企業が回答しました

5つ星のうち5の評価

Mistakes happen. What I ordered and what was received was not accurate. I reached out to SweetieCathy customer service via email and was able to resolve the mistake timely. I did not speak to a repre... もっと見る

企業が回答しました

5つ星のうち5の評価

Product is exactly as described. Took a long time to arrive but that was expected and not a problem. Shoes are comfortable and seem well made and I'm considering ordering a second pair in a different... もっと見る

企業が回答しました


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3.6

まあまあ

TrustScore 5段階評価の3.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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3.6

すべてのレビュー

(82)

過去12か月のレビュー数: 0件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

This company is a ripoff

This company is a ripoff. I ordered shoes on December 5th and have not received. order #13619

2021年1月10日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks your feedback. The package has been delivered on 11th. Please check it out.

5つ星のうち1の評価

Incorrect sizing

I thought I purchased leggings and boots on Amazon and could return them if sizing was not correct. Somehow it turns out I bought it on SweetieCathy website. Returning the incorrect size to Hong Kong is too costly.

2020年12月30日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you for being our customer. If you have any questions, please contact with us support@sweetiecathy.com.

5つ星のうち1の評価

Too bad I have to give them any stars

Too bad I have to give them any stars! Had I known this was a Hong Kong based company I would not have purchased from them. I spent $150.00 on several leggings, they all do not fit! Their sizes must be made for small Chinese women, it not way reflects the size chart on their website. I should have looked at the models closer....they have no thighs so of course they could wear them!
I used PayPal to purchase these items, hopefully PayPal can help me get my money back and I will not have to pay the ridiculous USPS postage rates to Hong Kong to return them. I will never purchase from this company or any company out of China.
BEWARE OF CHINA MADE CLOTHING!

2020年12月27日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We apologized for the inconvenience we caused. We would like to fix it up together. Here is our mail: support@sweetiecathy.com. And you can tell us the order number and we can trace it. Sorry and thanks again.

5つ星のうち1の評価

UPS will not accept pkgs to China…

UPS will not accept pkgs to China because of COVID.
Am stuck with $50 product. USPS would charge close to that amount to return. Will never shop them again.
A true ripoff. Would never have ordered if known from China.

2020年12月26日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

I apologized for any inconvenience I may have caused you. If the shoes are smaller or larger? Thanks again.

5つ星のうち1の評価

Non-responsive

Cannot get an Order Status. Have written four emails to Support and nothing... Also, like others did not know it was a Chinese company.

2020年12月22日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

The order status information about tracking number is on the page of your order. You can click it and into the more details. We will continue to optimize the shipping and product offering in the coming months and years.

5つ星のうち1の評価

Had no idea this company was based in…

Had no idea this company was based in China--says my order was shipped but when I click on tracking number no info. Would not have ordered if I new it was being shipped from China. I placed my order on Dec 4--based on other reviews I be lucky if I see it by January.

Would not do business with this company again

2020年12月20日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We apologized for the inconvenience we caused. Due to the Covid-19 and holidays, it will be slower than before. But the package has arrived in the USA now. It is on the way to your home. It will take about 3 more days to arrive. You can track it with the website:https://t.17track.net/with your tracking number. Please wait patiently. We are so sorry for that again. If you have any questions, please contact us support@sweetiecathy.com.

5つ星のうち5の評価

Would highly recommend This Company

Would highly recommend have purchased 3 times from this company and not once have I been disappointed, always arrived before the estimated delivery date, good quality of boots.

2020年12月15日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We will continue to optimize the shipping and product offering in the coming months and years. Again, Thank you for being our customer. Thanks for that you like the quality of the boots. We are very appreciate it.

5つ星のうち1の評価

Delivery takes forever.

I ordered some mens slippers on Nov. 18th. As of Dec. 12th, I still hadn't received them nor any communication from them about delivery. After some digging on my own, I found out the slippers are coming from Shanghai! Didn't know this when I ordered them. You can forget about ever processing a return or exchange. Very misleading marketing.

2020年12月13日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks for messaging us. Would you tell us the order number with the mail :support@sweetiecathy.com. The package should be arrived, Did you check your mailbox or front door? We would like to fix it up together.

5つ星のうち1の評価

Total Scam

The Optical Illusion Rug (the one that looks like a deep endless well) is a joke. It is not a rug but a cheap little blanket. It looks nothing like the photos and does not look like a deep hole. It is garbage. This is a total scam! Avoid at all costs!

2020年12月10日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks for telling the feedback to us. We are so sorry for that. We like to fix it. Please contact us support@sweetiecathy.com with the order number.

5つ星のうち1の評価

This is a Rip-off

Totally agree, this company is a rip-off. The photos look great, their product is terrible. The cost of returning the product is more expensive than the shoes. Thankfully I had Paypal and they picked up the cost of return. And by the way, they're constantly changing their name do to so many complaints

2020年12月8日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks for messaging us. Are those shoes smaller or larger? We would like to fix it up together.

5つ星のうち1の評価

Deceptive

They don't tell you that they're in Hong Kong. So the item I ordered in November may not get here until after Christmas. I wish I had checked out the reviews before sending them a single penny.

2020年12月3日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks again. The package has been arrived on 4 th Dec. If you did not get it, please contact us support@sweetiecathy.com.

5つ星のうち1の評価

be aware about quality .. not recomended,return see be joke you need to send to HoNkong? really and pay shipping

I order carpet not THIS PLASTIC.is NOT GOOD VERY POOR QUALITY ,you take picture OF nice product REALITY IS DIFFERENT , BE AWARE CHECK RETURN POLICY BEFORE YOU BUY THEY RESIDE IN Honkong . costumer service not exist, will be hard to receive my money back, product send from po box california... another bad example sellers technic

2020年11月24日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase,We hope that next time we can offer you a product that will satisfy you and provide you with better service. We wish you a happy life!

5つ星のうち1の評価

This is an absolutely awful site

This is an absolutely awful site. Ordered the vortex rug. Rug received is NOT vortex at all. Looks nothing like rug on site. After reading other reviews and with my experience, PLEASE DO NOT ORDER ANYTHING FROM THIS COMPANY. Those of us who have are really sorry we trusted them and lost our money. STAY AWAY!!

2020年11月21日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase .We hope that next time we can offer you a product that will satisfy you and provide you with better service. We wish you a happy life!

5つ星のうち1の評価

Do a google search of image U

As I was browsing the internet, an ad came up for a pair of shoes from a company called Sweetiecathy. Never heard of Sweetiecathy so I came to Trustpilot FIRST. (Learned my lesson after getting ripped off by a company called Anniecloth.) After I saw the negative reviews for Sweetiecathy, I copied the url for the image of the shoes and did a google search. The shoes are from a company selling on Amazon. The shoes were more expensive than Sweetiecathy's price, but had good reviews. I searched Sweetiecathy on Amazon, and got nothing. If you see an ad from a company you have never heard of with prices too good to be true, check reviews on Trust Pilot first. Also do a google search of the image url.

2020年11月16日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase .We hope that next time we can offer you a product that will satisfy you and provide you with better service. We wish you a happy life!

5つ星のうち1の評価

Buyer Beware!

We ordered the vortex illusion rug premium 3D. The rug we received did not look like the one we ordered. No illusion at all. I could not find a phone number for the site. Sent an email to the company - no response but they claim they will respond between 24-48 hours. MAKE SURE YOU READ THE RETURN POLICY. Buyer Beware!!!!

2020年11月1日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and you can contact us at support@sweetiecathy.com We will be happy to help you with your questions. We hope that next time we can provide products that will satisfy you and provide you with better service. Wish you a happy life!

5つ星のうち1の評価

I ordered: Inferior product

I ordered:
1 pair of tactical pants
and
1 pair of tactical shorts
I received 2 pair of tactical pants
size ordered was XL (36"-38")
waist actual size just 36" waist
I was unable to order any particular inseam so I now have to get the pants shortened.
The extra cost makes these pants not a bargain.
The zippers on the pants is of inferior quality
The material in inferior and there is no reinforcing of critical areas.
I cannot recommend these pants to other buyers.

2020年10月11日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and provide you with better service. Wish you a happy life!

5つ星のうち1の評価

This site is a scam

This site is a scam. Got wrong product email them twice no response. Notified Spotify who runs web site and they did nothing either. Lost 100 dollars.

2020年10月9日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase to contact us at support@sweetiecathy.com. We are happy to solve your problem. We wish you a happy life!

5つ星のうち1の評価

Sizing and Return Problems

I ordered two clothing items for my husband: long pants in size 34w x 32L, and shorts in size L. These are the sizes he normally wears. The pants came in a bag with an XL sticker: the pants fit, but there is nothing XL about a 34 Waist x 32 Length pant. The shorts came in a bag with an L sticker: the shorts are too tight at the waist and around the legs. My guess is that their XL size shorts would fit my husband. Someone on their end should have spotted the issue and adjusted the order accordingly or contacted me for clarification. I would return the shorts but for the return policy that requires me to pay for shipping back to China. Clearly the company has a sizing issue in its clothing. I'm giving the company the lowest rating because it needs to make changes to its sizing charts, and it needs to pay for returns.

2020年10月5日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your feedback, we are sorry for this situation and we will improve our sizing even more, hopefully next time we will be able to offer you a product that will satisfy you and provide you with a better service. Have a nice life!

5つ星のうち1の評価

sent the wrong size XL instead of M …

sent the wrong size XL instead of M and completly non responsive

2020年8月31日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your feedback, we are sorry for the situation and hope that next time we will be able to offer products that will satisfy you and provide you with better service. Enjoy your life!

5つ星のうち1の評価

CUSTOMERS BEWARE

CUSTOMERS BEWARE! RETURNS NOT POSSIBLE! Be aware that the return address is in CHINA, and the postage will likely be more than the cost of your items. It's a scam.

2020年8月29日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we will be able to provide products that will satisfy you and provide you with better service. We wish you a happy life!

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