Sweetiecathy レビュー 

82
•
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I recieved my, shoes, and they did not fit. I've tried several times to return but cannot get an answer back. Very small in size and not firm to slip on as advertised. Very disappointed.

5つ星のうち4の評価

This company totally disappointed me on original order. They did reach out to me , to try to rectify the situation. Just remember if you are not satisfied, you have to send them back to china. That mi... もっと見る

企業が回答しました

5つ星のうち5の評価

Mistakes happen. What I ordered and what was received was not accurate. I reached out to SweetieCathy customer service via email and was able to resolve the mistake timely. I did not speak to a repre... もっと見る

企業が回答しました

5つ星のうち5の評価

Product is exactly as described. Took a long time to arrive but that was expected and not a problem. Shoes are comfortable and seem well made and I'm considering ordering a second pair in a different... もっと見る

企業が回答しました


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3.6

まあまあ

TrustScore 5段階評価の3.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(82)

過去12か月のレビュー数: 0件

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5つ星のうち1の評価

THE very worst

THE very worst. Shoes are total crap. When you ask for a refund, they say they will send you 40% andyou can keep the shoes (I got 2 pairs). Then they say they have no US warehouse to send them to. They were shipped from New Jersey, and their own ad says warehouses in US, Asia, etc. I will fight them tooth and nail. SCAM of the highest kind!

2021年10月19日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and provide you with better service. Have a great life!

5つ星のうち1の評価

They are thieves

2021年9月24日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase, can you tell us exactly what the problem is? We will be happy to help you with your problem and can be contacted at
support@sweetiecathy.com.

5つ星のうち1の評価

How I wish I had read this before…

How I wish I had read this before ordering anything from these thieves! One of the shoes they sent was defective, had I tried to wear them I would have broken my ankle! They expected me to return it to them in China at my expense!! They are rude, and are going to attempt to rip you off and send you much inferior products.

2021年8月20日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and offer you better service. We wish you a happy life!

5つ星のうち1の評価

TERRIBLE PRODUCT.

2021年7月19日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase, can you tell us exactly what the problem is? We will be happy to help you with your problem and can be contacted at
support@sweetiecathy.com.

5つ星のうち1の評価

Westerners.....BEWARE!

The product received doesn't even come close to what is shown on the photo from the website. Very poor quality. I'm glad I only ordered one item to test it out. It's just another scam from the biggest country in Asia!

2021年7月5日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and offer you better service. We wish you a happy life!

5つ星のうち1の評価

This company is a SCAM

This company must be a scam, I ordered a product that was advertised completely wrong, it does not present anything shown on the page - now I am fighting with the most unprofessional customer service I have ever experienced (insulting me, answering me without respect, with sarcasn and taking ages to even answer at all, all in order to not give me the money back. FAKE FAKE FAKE, this company should be forbidden, SCAM that tries to trick people all around the globe.

2021年6月12日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and provide you with better service. Have a great life!

5つ星のうち1の評価

BUYER BEWARE !

BUYER BEWARE !! WORST CUSTOMER SERVICE n POOR QUALITY!!
If I could give 0 star , I would !!
They are not allowed me to return their POOR quality item , eventhough the expiration for 30 days.
I THOUGHT THEY ARE SCAMMER .

2021年6月11日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and provide you with better service. Have a great life!

5つ星のうち1の評価

If I could provide a minus star

If I could provide a minus star, I would.
Unfortunately, my wife ordered some "privacy fencing" and when I realized, I checked the supplier reviews. Sure enough, they were all bad but there was no way to cancel the order and get money back.
Now the fencing has been delivered, it seems to have been designed for a dolls house, not a real one.
Please don't buy from this company if you value your hard earned cash.

2021年6月9日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and provide you with better service. Have a great life!

5つ星のうち1の評価

got wrong size shoes

got wrong size shoes. they didn't want them back and after going round and around with them. they said they would refund 1/2 cost. never saw a penny back. TOTAL THUMBS DOWN!!!!!

2021年4月2日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we will be able to offer products that will satisfy you and provide you with better service. Have a great life!

5つ星のうち1の評価

I took a chance and ordered several…

I took a chance and ordered several pair of pants from this company. They were actually nice, and even though the sizing was strange, they fit. I gave them another shot and ordered three pairs of similar shorts, again with the strange sizing as outlined by the company.
They are so much to big, they are useless.
THEN I read the the return policy. You have to send them back to China, $$$, and they claim they might not get them-
they’ll go into a clothing drop in my area and from
what I understand now, I was lucky on the first shot, getting pants that actually fit. You would think companies like this would be banned from operating in the

New update
They are really good people, and went through a lot to get me the right shorts.
It’s taken some time to get the sizing down. They’re clothing is high quality and built to last, as well as being well designed.

2021年4月1日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase and we hope that next time we can provide you with products that will satisfy you and provide you with better service. Have a great life!

5つ星のうち1の評価

The "medium" fleece leggings

The "medium" fleece leggings, were perhaps a China medium, but XS here, so no way my wife could fit in them.
Took forever to get here, as from the chinese manufacturer direct, not the website.
Wanted to make it right, but wanted more money for transport first and ignored my follow up requests and suggestions to send to an address of mine in Shanghai.
I think avoid is best.

2021年3月6日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

If you have sizing problems, please contact us: support@sweetiecathy.com

5つ星のうち1の評価

Buyers Beware!…

As with the majority of the previous reviews here for Sweetiecathy, a very bad experience. Took 45 days to receive leggings and found they sent size mediums and not smalls which were requested. Said they would resolve the issue by sending two more pair (smalls) at my cost for shipping, I refused and wanted a refund they said return shipping would be my responsibility. I told them why should I have to pay more for their mistakes. I ended up with 25% of my money back and two pair of leggings which do not fit.

2021年2月22日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

The size of leggings is the normal ones as you wear. The refund or return policy describled that we are not responsible for the return postage. And we send these items also took a lot.

5つ星のうち1の評価

I have not received two of the items I…

I have not received two of the items I ordered. I spent 175.00 and currently I am out 96.00 in addition to not being able to gift two of the items I purchased due to horrible quality. I have contacted them twice with no response. The company is out of China which is very deceptive from the website sweeticathy. They are very deceptive and to them I say shame on you all!!!!

2021年2月18日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks for your message. We have a solution to you. And we would like to accept the feedback you gave to us. We will continue to optimize the shipping and product offering in the coming months and years. Again, Thank you for being our customer.

5つ星のうち1の評価

Buyer beware

Ordered two pair of leggings. It took forever for them to arrive. When they did arrive, they were high waters. Contacted the company, they are non-responsive unless you contact them regularly. They said they would send two new pair, but I would have to pay for shipping. Didn't sound like a good deal to me, as I was afraid, since the two I received were high waters, that the two pair they would send, would be as well. They finally agreed to refund half my money, if i agreed, I have sent them multiple emails agreeing to a partial refund and they have yet to refund me, nor contact me back.
Don't get scammed by them, like I did.

2021年2月18日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thank you very much for your purchase, we will respond positively to every customer and our return policy clearly states that :You will be responsible for paying the shipping costs of returning the item, shipping costs are non-refundable. If you have any other questions you can contact us at support@sweetiecathy.com. Thank you! Enjoy your life!

5つ星のうち1の評価

Very very very bad quality of product

Very very very bad quality of product. Very very very bad customer service. Do not waste your money.

2021年1月29日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

I am writing to make an apology to you for the delay in delivery. If you have any problems about the item, Please contact our customer service, we are glad to fix the problems together.

5つ星のうち1の評価

The size chart sizes are different from actual garment and shoes sizes

I ordered a pair of winter shoes and one cashmere fleece inside legging, arrived after 14 days. But the sizes are very smaller than what they advertised on their website. I mean their sizing chart won’t match their garments and shoes sizes. I have not even worn them yet because of the size issue. It was very disappointing, because I live in the most coldest place and it’s already peak winter, I need good and suitable stuff for the harsh weather. I spent little over 66 dollars and not able to wear them, they are just lying like that in my closet.

I sent an email to the Sweetiecathy company but no one responded yet. Looks like they are just ignoring. And there is no other way to contact them other than sending an email. What a cheap company! Just sell something and least bothered about customer’s needs/ concerns/experience/ problem. I don’t even think they care this review!

2021年1月21日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We apologized for the inconvenience we caused. The problems we received, and we would like to fix the problems together with you. Thanks and sorry again.

5つ星のうち1の評価

Update for Another negative review

Like others writing negative reviews, I was unaware that this was an inferior Chinese company. I received a pair of shoes that are too large and the "customer service" representative tells me that they would like to send me a different size but the shipping is too expensive so, if I pay the shipping they will send another pair and I do not have to return the first pair. Examining the product reveals this is typical junk from China and will not withstand two months of wear. I recommend that no one should ever consider buying anything from this website, SweetieCathy (or any other product from China). I wish I had seen the reviews prior to purchasing ... I also suggested that they just simply refund my purchase price instead - never got an answer (no surprise).
UPDATE: I finally got an answer - they offered a 40% refund! I countered with 100% and explained that was the normal way of business in USA. I received a reply to my counter - "We also spent a lot of money on advertisement, shipping,and product fee.
100% refund is too much for us. If you return our shoes and we will refund the total money to you." (Except for the shipping!)

I have decided to put the size 11 shoes in my next garage sale. Any Offers? Mind you, depending on how they are worn, I would expect them to last a few months (maybe longer if used as slippers).

2021年1月18日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks for your feedback, we will continue to optimize the customer service and product.

5つ星のうち1の評価

Never received merchandise!

Do not buy from them located in China..never received merchandise due to "Covid" Supposedly package in two different places in the same state in which i live. Promised credit, notifications and have not received merchandise ..6 weeks! Someone sent me their link as they wanted a Christmas present from Sweetiecathy..Never again

2021年1月17日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

Thanks for your review. We apologized for the inconvenience we caused. The package has been delivered already. Please check it out. We will optimize the shipping offering in the coming months and years. Again, Thank you for being our customer.

5つ星のうち1の評価

Scam company from China

Scam company from China. Terrible customer service and non existent return policy. DO NOT PURCHASE from them. Received shoes in the wrong size (don’t get me started on how long it took to get them). I emailed them hours after I placed order telling them I needed a different size than ordered. They emailed back verifying they received my request and would send the correct size. Wrong size came. I emailed them asking to exchange for correct size they said I would have to pay return shipping of $14.90. I questioned why I should have to pay shipping since they received the correct size info and still sent wrong size. They then said I could keep the wrong size shoes and wear thick socks with them and they could give me a partial refund. Who does business this way? Scam company from China. Save your money.

2021年1月16日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We hope that next time we will be able to provide you with products that will satisfy you and provide you with better service. We wish you a happy life!

5つ星のうち2の評価

Bought the cute boots with lace ups on…

Bought the cute boots with lace ups on the back. Took a month to get them. They are functional but a cheap imitation of what they show online. Never buy from them again.

2021年1月10日
自発的なレビュー
Sweetiecathy ロゴ

Sweetiecathy からの回答

We have sold thousands of pairs of shoes, and customers seldom said that the quality of the shoes is not good. If there is a product with quality problems, we are willing to resend shoes. Please contact us:support@sweetiecathy.com

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