SwitchboardFREE VoIP Phone Systems レビュー 

Spoke to Laura today on support and what stood out for me was her intent natural nature to want to do the best in the framework of what I was trying to achieve if that makes sense.. It wasn't a case of how quickly can we get this done and onto the next, instead it was how about we try this or how about we call it that.. She was also very patient and listened to all the ins and outs of my enquiries..

It could have gone the other way, how about have you read the pdf guide, faq or used the online spasimodo ai bot yet? know what I mean..

SBF have got it right, good old fashioned service where everything is known 1st time when asked

I actively asked if I could write a glowing email to perhaps her boss which she said she would prefer a trustpilot review..

so here we are..

Been using these guys for my phoneline for over a year, I personally recommend them based on my actual real life dealings with them..

Not being funny or anything but let's have it right, UK customer support is key, if I had to deal with people with accents from a 3rd world country 5000 miles away there is definitely that barrier there sometimes so it is refreshing to talk to UK support

As my business grows and needs increase there is a bolt on to cover that..

Danny
goosebumps.marketing

Really impressive service from Switchboard Free. The system is easy to use and find your way around. If there is anything you are unsure of please use the live chat function. I'd like to specifically mention Laura as being an excellent member of the team and always giving stellar support and advice (even if the questions asked are silly)

She’ve been helpful and problem solver, I really appreciated

We have our lines with SwitchboardFree and it is always a pleasure to deal with them. If we have an issue (or more so think we have an issue) they are super speedy to get on it and sort it or talk us through our error.

Amazing service.

Having been a customer of switchboard free for many years (9+) if not more.
when we relocated our businesses the Customer services team have always gone the extra mile to provide us with a local area phone line regardless
Take today Abbey who we dealt with us was absolutely amazing. With already having one number which ended in 51 we enquired if we could get 52 also and in a mater of minutes Abbey informed us it was all changed over "Totally Amazing service" as always. we'll happily and Highly recommend to everyone to use switchboard free

The onboarding process was very easy and the customer service staff were really helpful. The lady i spoke to name Zoe was very understanding towards my circumstances. Thank you and looking forward to using the servie. So far so good.

Very helpful impressed with the level of service

I’ve had a telephone plan with SwitchboardFREE for a number of years and for various start-up and established businesses. My experience with SwitchboardFREE has been very good, particularly in there after sales and customer service support. Whether that’s questioning service and system options or simply a question about an invoice or payment, I’ve always received a very friendly, courteous and efficient service.

Great customer service and great value for money. SwitchboardFree have always been very helpful and quick to sort out any issues that have arisen. The phone service works great and I'm very happy with it. Thank you SwitchboardFree!

I was looking for an Aircall alternative that functioned in the same way, wasn’t overly expensive, and allowed a single-user option rather than requiring payment for multiple licences I didn’t need.

With Switchboard, I have a cost-effective app-based phone for both my PC and mobile, which operates seamlessly like any telephone call centre. Plus, I benefit from tech support.

They assisted me with the installation, and it works perfectly – all for under £20 a month, fully inclusive.

Abbey at Switchboard Customer Care helped me set it all up and answered the phone in seconds, calling me back as promised.

Cheers!

Great company been using for 4 years now for both our business and never had any complaints.

It's very effective as most of the times when we travel the lines are redirected to our mobile phones making it very efficient to stay in touch with our clients.

Great support from Abbey in setting up the line and helping us to organise everything in very short time.

Highly recommended company in terms of service and support.

I’ve had a fantastic experience with Switchboard Free, especially thanks to the outstanding support from George. I encountered several issues with my account, including call redirection and billing concerns, but George worked tirelessly to resolve everything quickly and efficiently. He was professional, patient, and went above and beyond to ensure my service was working perfectly.

George also helped me adjust my plan to better suit my needs and arranged a refund for an accidental top-up. His attention to detail and proactive approach made all the difference.

If you’re looking for a reliable VOIP service with great customer support, I highly recommend Switchboard Free, and I’ll definitely be sticking with them thanks to George’s excellent service.

Thank you, George!

Great service and the customer support has been excellent.

Cancelled my subscription they took six months payments after I cancelled and have tried to use a technicality saying I emailed from a different email address to cancel my policy. companies that treat customers like this should be ashamed of themselves. It’s a shame because it was a good service and I would’ve used them again. This is what happens when bad managers don’t see the bigger picture and look after their customers.

Quick, efficient and friendly....Laura understood exactly what we needed, star!!!

I have transferred my business number across to Switchboard Free. The whole process was fast and efficient. A big thanks to Laura and Sharon for helping me through this process.

Excellent service with very helpful staff. George is particularly supportive and has found solutions to every of my problem. Very patient!

I called the customer service team today & spoke with Katie. I had a few queries/items I needed some help with & Katie was able to help with everything in an efficient and friendly manner. Additionally there was a very short wait time when calling the customer service team.

Great Customer Service