Switchd レビュー 589

Switchd からの回答

2025年11月5日

Hi Helen,

Thanks so much for your lovely review! We're really happy to hear everything went smoothly for you. The whole idea behind our service is to take the stress out of switching, so knowing you didn’t have to lift a finger for the changeover means we’ve done our job right.

We’ll keep working in the background to make sure you stay on a great deal without the hassle of managing it yourself.

Best wishes,
The Switchd Team

Switchd からの回答

2025年10月29日

Hi Nicholas,

Thanks so much for your kind review! We’re delighted you found the process simple and hassle-free, that’s exactly what we aim for.

We appreciate you choosing Switchd and look forward to continuing to make switching effortless for you.

Best wishes,
The Switchd Team

Switchd からの回答

2025年10月29日

Hi Geoff,

Thanks so much for your review! We’re glad we could get everything sorted fast and take the hassle out of dealing with so many providers so it’s great to hear we’ve made that easier.

We appreciate you choosing us and look forward to keeping things simple for you in the future!

Kind regards
The Switchd Team

Switchd からの回答

2025年10月22日

Hi Spencer,

Thanks for sharing your feedback! We’re so glad to hear you found the switch quick, easy, and hassle-free - that’s exactly what we aim for.

Enjoy your new, cheaper tariff, and thank you for choosing us to take care of your energy switch!

Best wishes,
The Switchd Team

Switchd からの回答

2025年10月22日

Hi Ray,

Thank you so much for your kind review! We're delighted to hear you found everything efficient and that our team were polite and helpful throughout. Making sure our customers feel informed and supported is really important to us. We’re glad we could make the process easy for you, and we appreciate you choosing us to manage your energy switch.

Best wishes,
The Switchd Team

Switchd からの回答

2025年10月15日

Hi,

We’re sorry to hear you feel overcharged - that’s never the experience we want our members to have. From what you’ve described, it seems the charge may have come from your energy supplier, as we haven’t billed you directly. We’ve reached out by email so we can review the details with you and get this resolved quickly.

Best wishes,
The Switchd Team

Switchd からの回答

2025年10月15日

Hi Sue,

Thank you for your 5-star review! We’re really glad to hear you’ve found our team helpful and on the ball. We always aim to make switching simple and smooth, and it’s great to know that’s been your experience.

We appreciate your support and look forward to continuing to keep things running efficiently for you.

Best wishes
The Switchd Team

Switchd からの回答

2025年10月15日

Hi Sandra,

Thank you so much for your 5-star review! We’re happy to hear that you’ve found our team helpful and that the process runs smoothly for you. We work hard to make sure we have everything in place before each switch, so things go as seamlessly as possible.

We really appreciate your trust and look forward to keeping your energy switches simple and stress-free.

Best wishes,
The Switchd Team

Switchd からの回答

2025年10月15日

Hi Gordon,

Thank you for your 5-star review! We’re really pleased to hear that you’ve found our service effective in resolving issues and securing the most suitable tariffs. Our goal is to make energy switching effortless and ensure you’re always on a great deal. We appreciate you being part of our community and look forward to continuing to save you time and money on future switches.

Warm regards
The Switchd Team

Switchd からの回答

2025年10月15日

Hi Jonathan,

Thank you for taking the time to leave your feedback. We’re sorry to hear about your concerns regarding the estimated usage. After reviewing your account, the switch was processed using the information provided during sign-up. Instead of entering exact usage figures, you selected your property size, which automatically generates an estimated consumption level.

These estimates are shown during the sign-up process so you can see what data will be used. We’ll make sure to review your usage again when your tariff ends to ensure you’re on the most suitable deal moving forward.

Best wishes
The Switchd Team

Switchd からの回答

2025年10月9日

Hi Mary,

Thank you so much for taking the time to leave a 5-star review! We’re really pleased to hear that Khumo was helpful and responded promptly, great communication makes such a difference when you’re switching, and it’s wonderful to know we delivered on that. We’ll make sure Khumo sees your kind feedback.

Thanks again for choosing us, we really appreciate your trust and support.

Kind regards
The Switchd Team

Switchd からの回答

2025年9月19日

Hi David,

Thanks so much for your feedback! We’re really glad to hear that the switching process has been smooth and that you’re happy with how we keep things updated. Our goal is to make energy switching completely hassle-free, so it’s great to know that’s been your experience. We’ll keep working to make sure you always have the best deals with no disruption.

Kind regards
The Switchd Team

Switchd からの回答

2025年9月10日

Hi Robert,

Thank you for sharing your experience. We’re really pleased to hear that you found the switching process so straightforward. Our goal is to remove the hassle and make it easy for people to get onto a better deal without the stress of doing it all themselves. It’s great to know the service worked exactly as intended for you. We hope you enjoy the savings and peace of mind that come with your new deal.

Kind regards
The Switchd Team

Switchd からの回答

2025年9月10日

Hi Stewart,

Thanks for your review. We’re with you on planting more trees, and we’d love to hear what we could do to make your experience a 5-star one next time.

Best wishes
The Switchd Team

Switchd からの回答

2025年8月27日

Hi Kelvin,

Thanks for sharing your feedback! It’s great to hear that the switches have been smooth and are helping your budget. That’s exactly what we want, to take the work off your hands while making sure you’re on the best deal.

We’ll keep monitoring the market for you so you don’t have to worry about missing out.

Kind regards
The Switchd Team

Switchd からの回答

2025年8月27日 に更新

Hi Tamsin,

Thank you for your feedback. We’re really sorry you had difficulty reaching us. Our team aims to return all calls promptly, and we hope that since speaking with us your query has been resolved and you’re now able to log in without any issues. Please know we’re always on hand if you need further support.

Kind regards
The Switchd Team

Switchd からの回答

2025年8月27日

Hi Errol,

Thanks so much for your loyal support over the years! It’s great to hear you’ve found our team helpful and that the deals we’ve secured have made a real difference. We’ll keep working hard in the background to make sure you stay on the best utility rates without the hassle.

Best wishes
The Switchd Team

Switchd からの回答

2025年8月13日

Hi Alex,

Thank you so much for your review. We truly value your long-standing support since the beginning, it hasn’t gone unnoticed. We’re pleased to have made finding the best energy deals easier for you, and we look forward to continuing to help you save both time and money.

Kind regards
The Switchd Team

Switchd からの回答

2025年8月13日

Hi Roy,

Thank you for the wonderful feedback! We’re so pleased to hear you’ve found our service reliable, efficient, and helpful, and that our team’s advice has been useful in helping you save money. We work hard to make switching smooth and stress-free, so it’s great to know it’s felt that way for you. Your kind words are truly appreciated by the team. We look forward to helping you again in the future!.

Kind regards
The Switchd Team

Switchd からの回答

2025年8月13日

Hi Paul,

Thanks for leaving us a review! We’re delighted to hear you’ve found our system works well for you. Our goal is to make switching quick, simple, and hassle-free, so it’s great to know it’s doing exactly that.

We appreciate you taking the time to share your feedback and hope the savings and smooth process continue to work in your favour.

Kind regards
The Switchd Team