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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Switchd team really do take all the pressure off searching for the best value energy deals. In these uncertain times it’s nice to there is someone you can contact if you have any questions or conc... もっと見る

企業が回答しました

5つ星のうち4の評価

Just completed an automated switch to EoN. Painless and simple. Happily, this account has just been recommended by Martin Lewis. This is exactly why I use Switchd in the first place. My only adverse... もっと見る

企業が回答しました

5つ星のうち5の評価

Great business. Really simple to use product. Since I first signed up several years ago I’ve not given my energy provider a single thought, as I know that Switchd has everything under control. Custome... もっと見る

企業が回答しました

5つ星のうち4の評価

Very good at finding the best deals to save money and also useful how you can adjust your dashboard to suit your requirements. Have knocked one star off as being a lite customer can only contact by e-... もっと見る

企業が回答しました

企業情報

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当該企業による記述

Switchd automates the process of switching energy deals, so you can be on the best deal, hassle free, always. We search the market every day to find you the best deal and then we do we switch for you. Never overpay for energy again.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

589件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 91%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent company

Excellent company, happy with all comms sent to me.

2025年4月4日
Switchd ロゴ

Switchd からの回答

Hi Andrew,

Thank you so much for the 5-star review! We're really glad to hear you're happy with how we’ve kept you informed throughout the switching process.

Our goal is to make energy switching as simple and stress-free as possible, so it's great to know that everything’s been smooth on your end. If you ever have any questions or need anything, we're just a message away.

Thanks again for being with us!

Kind regards

The Switchd Team

5つ星のうち5の評価

Easy to use dashboard

Easy to use dashboard, no hassle all the work is done for you

2025年4月1日
Switchd ロゴ

Switchd からの回答

Hi Karen,

Thanks a lot for sharing your feedback! We're glad you found the dashboard easy to use and the whole process hassle-free. That’s exactly what we’re here for – to take the stress out of energy switching and do the hard work for you.

We appreciate you being with us and look forward to keeping things simple and savings-friendly for you!

Kind regards

The Switchd Team

5つ星のうち5の評価

Excellent service in looking after…

Excellent service in looking after customers.

2025年3月29日
Switchd ロゴ

Switchd からの回答

Hi Christine,

Thank you so much for the 5-star review! We’re really pleased to hear you’ve had an excellent experience. Our mission is to make energy switching simple, seamless, and stress-free – and it’s great to know we’re hitting the mark.

We’ll keep working hard to make sure you’re always on the best deal without the hassle. Thanks again for being part of the journey!

Best Wishes

The Switchd Team

5つ星のうち5の評価

super easy.

2025年3月28日
Switchd ロゴ

Switchd からの回答

Hi Paul,

Thank you so much for the 5-star review! We're thrilled to hear you found the switch super easy — that's exactly what we're here for.

Our mission is to take the hassle out of finding the best energy deal, and it’s great to know we’ve made the process smooth and simple for you. Thanks again for being a member at Switchd.

Kind regards

The Switchd Team

5つ星のうち5の評価

Done in 24 hours.

2025年3月22日
Switchd ロゴ

Switchd からの回答

Hi,

Thank you for your review! We're thrilled to hear that everything was completed within 24 hours. Efficiency is something we strive for, and it's great to know we met your expectations.

Warm Regards

The Switchd Team

5つ星のうち5の評価

Service was extremely efficient and…

Service was extremely efficient and seamless. I was provided with all necessary pros and cons of the switch which enabled me to make a considered decision on the transfer.

2025年3月21日
Switchd ロゴ

Switchd からの回答

Hi Colin,

Thank you so much for sharing your feedback with us. We're so pleased to hear that you found the process efficient and seamless. Providing clear and balanced information is key to ensuring our customers feel confident in their decisions.

We look forward to continuing to help you save more money on your energy bills!

Best Wishes

The Switchd Team

5つ星のうち5の評価

excellent

the response is quick and well explanatory.

2025年3月16日
Switchd ロゴ

Switchd からの回答

Hi Vishy,

We appreciate your kind review! It’s great to hear that you found our responses quick and well-explained—that’s exactly what we strive for.

Thanks for being a valued member

Best regards,

The Switchd Team

5つ星のうち5の評価

Easy switch.

All I had to do was email you and say I wanted to switch suppliers. You did the rest and kept me informed. Great!

2025年3月11日
Switchd ロゴ

Switchd からの回答

Hi John,

We really appreciate you taking the time to leave us a review! It’s great to hear that you found the switching process so easy—making things simple for our customers is exactly what we aim for.

Thanks again for the continued support.

Kind Regards

The Switchd Team

5つ星のうち5の評価
Switchd ロゴ

Switchd からの回答

Hi Jonathan,

Thank you for your kind review and for rating our service 5 stars! We’re delighted to hear that you found our energy switching service efficient and effective—that’s exactly what we aim for.

Thanks again for your support!

Best wishes

The Switchd Team

5つ星のうち4の評価

Generally very good

Generally very good, but I did have some problems in knowing which profile (EDF, our new supplier, or Octopus) to login as! Some confusion regarding uploading pictures of our meters; what site to use.

2025年2月22日
Switchd ロゴ

Switchd からの回答

Hi John,

Thank you for taking the time to share your feedback.

We’re sorry to hear about the issues you’ve experienced with logging into your EDF account. We completely understand how confusing this can be, especially after transitioning to a new supplier.

We hope everything has been resolved, and we look forward to assisting with many more switches in the future!

Kind regards

The Switchd Team

5つ星のうち3の評価

I give a 3 star review as I do not…

I give a 3 star review as I do not think you have been looking out for better deals for us since 2020 .The reason I think this is because nothing changed since then so I rang to ask why and was asked for my last bills so emailed them,then within a week was changed to a new supplier ? I think if I had not rang, I would have still been with the same supplier. I thought switched monitored my account , am I doing something wrong as I had to send my last bill. Before 2020 you changed me on a regular basis and I thought you were worth being with I am now having doubts?

2025年2月18日
Switchd ロゴ

Switchd からの回答

Hi Anne,

Thank you for your feedback.

We're sorry to hear that you feel we haven’t been actively searching for deals on your behalf. Please rest assured that we monitor tariffs daily. The frequency of your switches is influenced by your Switchd settings—certain preferences can limit the range of available tariffs.

That said, we want all our members to feel they’re getting the best value from our service. We truly appreciate your feedback and have taken it on board.

Kind regards

The Switchd Team

5つ星のうち5の評価

Everything going well has been good since joining…

Everything has been good since joining Switchd, I no longer have to search for energy deals as it’s sorted for me, keep the good work going.

2025年2月9日
Switchd ロゴ

Switchd からの回答

Hi Neil,

Thank you for taking the time to share your feedback with us! As a valued member, we’re always looking out for you to ensure you get the best deal. We truly appreciate your membership and look forward to helping you save even more on your energy bills!

Warm regards,

The Switchd Team

5つ星のうち1の評価

The whole process was a complete…

The whole process was a complete muddle. I reached the point where I was prepared to stay with my current provider. I could not find a phone number for your company nor one for EDF. Fortunately a friend was registered with EDF and she gave me a number which allowed me to rung and sort the muddle out.

2025年2月4日
Switchd ロゴ

Switchd からの回答

Hi Linda,

Thank you for sharing your feedback.

We're really sorry to hear that you found the process confusing. We aim to make switching simple and hassle-free, and we regret that this wasn’t the case for you. We haven't been able to find any emails from you, but if you have any questions or need assistance, the best way to reach us is by emailing team@switchd.co.uk. You can also find our contact number on your Switchd dashboard.

Best Wishes

The Switchd Team

5つ星のうち5の評価

Gas Nd electricity switch

Smooth swap and no hassle

2025年1月31日
Switchd ロゴ

Switchd からの回答

Hi Dugald,

Thank you so much for leaving us a review!

We're happy to hear that you're on the best deal! At Switchd, we strive to make switching seamless and stress-free, and it's great to know that’s been your experience. We look forward to continuing to help you save on your energy bills.

Warm regards

The Switchd Team

5つ星のうち5の評価

Speedy responses.

Speedy responses.

2025年1月25日
Switchd ロゴ

Switchd からの回答

Hi David,

Thank you for sharing your feedback with us! Along with finding the best deals, delivering excellent service to our members is a top priority. We're pleased we could respond to you promptly.

Kind regards

The Switchd Team

5つ星のうち5の評価

The best deals through these people but…

The best deals through these people but there phone service could be improved

2025年1月11日
Switchd ロゴ

Switchd からの回答

Hi Michael,

Thank you for taking the time to leave us a review! We're thrilled to have successfully completed your switch and hope you're enjoying your new tariff. Your input on our phone service has been noted, and we look forward to helping you achieve even greater savings on your energy bills.

Kind regards

The Switchd Team

5つ星のうち1の評価

Had been with them for a few years

Had been with them for a few years, and emails didn't offer deals I wanted so they went to junk automatically. Then I got a message from my energy company informing me my account had been switched to a company who were £50 a month more than I was paying. Completely without my authorisation. It took me two months to sort it out. Hours on the phone with both companies and making a complete mess of my carefully organised finances (I'm on a very meagre pension). Then the cheeky sods had the nerve to charge me £13 for the privilege. Deeply unamused by the whole episode.

2024年9月13日
自発的なレビュー
Switchd ロゴ

Switchd からの回答

Hi Adam,

We’re very sorry to hear about your negative experience with our service. As an automated energy switching service, we aim to ensure that this information is clearly communicated across our platform, including through email updates. We also made sure to notify you about the switch in advance, giving you sufficient time to let us know if you preferred not to proceed.

We’re pleased to hear that everything has been resolved, and we wish you all the best moving forward.

Kind regards

The Switchd Team

5つ星のうち2の評価

You’ve switched me to a new provider…

You’ve switched me to a new provider but I can’t give them meter readings without providing them with a new account number.

2024年12月3日
Switchd ロゴ

Switchd からの回答

Hi,

We're sorry to hear you’re having trouble providing your meter reading. We’ve just sent you an email with steps on how to log in to your supplier account.

Kind regards

The Switchd Team

5つ星のうち4の評価

I think it’s dear than bristish gas

I think it’s dear than bristish gas

2024年12月3日
Switchd ロゴ

Switchd からの回答

Hi Christine,

Thank you for taking the time to leave us a review.

We look forward to continuing to help you save on your energy bills. We truly appreciate your ongoing membership with Switchd!

Kind regards

The Switchd Team

5つ星のうち5の評価

Was seamless no problem

Was seamless no problem

2024年12月1日
Switchd ロゴ

Switchd からの回答

Hi,

Thank you for taking the time to leave us a review.

We’re committed to ensuring a smooth and hassle-free switching process, and we’re delighted to hear that this has been your experience. Thank you for being a valued Switchd member!

Best Wishes

The Switchd Team

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