Be aware: returns are not free. I paid £58.50 and received £48.50 back – £10 was deducted for return shipping. This was not clearly shown upfront. When I returned the item, I received an ema... もっと見る
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Ordered two Talalay Queen size pillows on the 23/03/25 We received them on the 26/03/25,did pay a nominal fee of £6 for express delivery,,The pillows are so plush and soft,,,just the right height,,,... もっと見る
企業が回答しました
We are based in the UK and purchased the "UK only" option for the topper. It was delivered within 2 business days! We tried a latex topper in person in a non-related nearby shop, so we knew what it fe... もっと見る
企業が回答しました
Having discovered Talatex pillows earlier this year, I have just ordered another four pillows for guests to enjoy when they stay with us. They are extremely comfortable, and soft enough that hey ar... もっと見る
企業が回答しました
ネガティブなレビューの 48%に回答しています
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Be aware
Be aware: returns are not free.
I paid £58.50 and received £48.50 back – £10 was deducted for return shipping. This was not clearly shown upfront.
When I returned the item, I received an email confirmation that it had been returned. However, there was no update regarding the refund. I waited 6 days, and only after I contacted them did they process the refund.
As for the pillow itself, it was extremely firm and uncomfortable, especially for side sleeping.
Would not order again.Screenshot attached showing that no clear return cost was displayed, yet £10 was deducted from the refund.
Easy ordering
Easy ordering, fast shipping. Pillow is very comfortable and very high quality. Leave out for a few days for rubber odor to dissipate. Not a problem.
My pillow arrived fairly quickly and…
My pillow arrived fairly quickly and from the very first night I was thrilled with the comfort softness and flexibility.
I'm upset with this company since my…
I'm upset with this company since my purchase didn't live up to my expectations, and when I asked to return it, it took far too long for the return label to arrive. After that, they emailed me to clarify their stupidity, even though my explanation was obvious and hasn't been addressed. I regret using this company and wasting my money, so carefully consider your options before making a purchase.
If I would have read the reviews
If I would have read the reviews, I would have never purchased and missed out on a great pillow. My sister had one on her guest bed when I visited and I told her I had to have one. I hate memory foam and I hate flat pillows. I feel like Goldilocks and found the ‘just right’ pillow. This pillow is “springy” and a perfect height for a side sleeper and not have your head too high or low.
They are pricey, but how can you put a price on a great night sleep?
Now I gotta get my husband one cause he tries to steal mine.
The pillow was to hard for me
The pillow was to hard for me. . They have a 30 day return policy and didn’t honor it. I received the pillow on the 26 of February and requested the return 26 March.
Consistent and clean product
Consistent and clean product. They shopped very quickly. I love this pillow and can’t use any other so I got the travel pillow which is equal quality.
Great thickness
Shipping was pretty fast. The pillow seems to be the correct height (thickness) for my comfort as I have had no neck pain. I have enjoyed it so far and hope it will last a long time.
Great product, fast delivery
Bought latex soft Queen sized pillow which was delivered quickly. The whole process from purchase to delivery was quick. Lovely pillow. Tried medium soft but this was too firm for my build and height. Love the soft version, so comfy.
Great pillows. Great Seller.
I love these pillows, description matches the item, i have
Soft in standard for holidays as fit in suitcase and queen for home and they are very comfortable.
They are pricey but have made the mistake of buying cheaper ones and very uncomfortable.
Great product.
Easy to order. Delivered as we requested.
After airing the pillows for a couple of days the smell dissipated. We had the medium firmness and we are pleased they suit us perfectly.
Talatex has wonderful pillows and…
Talatex has wonderful pillows and described them exactly as I received them. I love their packaging which is done very carefully and I love how pretty the boxes and pillows are packaged in.l
It is a nice pillow
It is a nice pillow. It’s a little softer than I wanted, but I’ve got another one. That’s a little too firm. So I am going to keep this one I can switch off between the two.
Awesome pillow and communication
My pillow from Talatex is great. It was packaged well with easy information on how to unbox it and let it come back to shape. Their communications were just right in keeping me informed without bugging me. And the follow up to make sure I'm happy was nice. Good latex foam pillows are hard to find, and I'm happy I found Talatex.

Talatex からの回答
I love my latex king sized firm pillow
I love my latex king sized firm pillow. It’s perfect for support and comfort. I also find it a lot cooler to sleep on than a standard pillow.

Talatex からの回答
Great flat latex pillows
Great flat latex pillows. I have never seen this style in stores, they are always too high for me.
Easy to find online. Useful product description with measurement.
Fast delivery .

Talatex からの回答
Fast delivery and excellent quality
We are based in the UK and purchased the "UK only" option for the topper. It was delivered within 2 business days! We tried a latex topper in person in a non-related nearby shop, so we knew what it feels like. We decided to purchase from Talatex since we get a thicker topper for cheaper. I highly recommend you try it somewhere first as it might not be a good fit if you are looking for a sinking, plush feeling. We love it, and my neck and shoulder pain from our firm spring mattress is entirely gone after a week.

Talatex からの回答
I am a latex foam lover and Talatex is…
I am a latex foam lover and Talatex is the best I’ve found and used. I’ve purchased six pillows for my two homes. Best nights sleep!

Talatex からの回答
Beyond Expectations!
I purchased two pillows on 6 Feb and they arrived on 10 Feb, which was a very pleasant surprise.
I selected the medium soft based on the questions on the website and that turned out to be the perfect choice for me.
The pillows are amazing. I’d go as far as to say the best pillow I have ever slept on. They’re soft and cozy, with just the right amount of support. I think they were extremely well-priced given the quality.
I saw a mention of a “latex smell” when the pillow are first unpackaged. There was a slight smell that was not a real bother, but after two nights that’s gone.
I highly recommend!!

Talatex からの回答
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