TALOR Home & Garden レビュー 

532
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... もっと見る

企業が回答しました

5つ星のうち5の評価

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... もっと見る

企業が回答しました

5つ星のうち5の評価

Very nice company. Extremely helpful staff, great experience & very good service. We are very pleased with our Maze Oxford four chair table set and cover. It is a lovely product. We would thoroughly r... もっと見る

5つ星のうち5の評価

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery. Only complaint is that it isn'... もっと見る

企業が回答しました

企業情報

  1. 家具店
  2. ・
  3. アウトドア家具店
  4. ガーデン家具
  5. 家具の付属品
  6. 寝室家具店
  7. 籐家具店

TALOR Home & Garden について

当該企業による記述

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

532件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

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4.2

すべてのレビュー

(532)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Goods delivered promptly without issue. Good communication from seller. Would use again.

2022年7月20日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Mike for your kind review, it has been our absolute pleasure :-)

5つ星のうち5の評価

My new TALOR Garden furniture is really lovely…

Garden furniture looked really lovely on the TALOR website and I was not disappointed once delivered. My new furniture is absolutely perfect, and just in time for the lovely weather we are having. Comfortable and stylish, really finishes off all the hard graft I’ve put into my garden. Would definitely recommend TALOR.

2022年7月15日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Amanda for your kind words and am thrilled to hear you love your new furniture. I hope you have a lovely Summer and you get to use your furniture often :-)

5つ星のうち5の評価

Very efficient service.

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery.
Only complaint is that it isn't as comfortable as the old stuff it replaces. Had we viewed it in a shop, we wouldn't have chosen this set.

2022年7月14日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Marion for your kind review, it is greatly appreciated and I am sorry you don't find it as comfortable as your old set.

5つ星のうち5の評価

Would happily order again as my order…

Would happily order again as my order was delivered with faulty chairs & these were replaced within a few weeks

2022年7月11日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Pat for your lovely review and for giving us the opportunity to get things resolved for you. You have been incredibly patient and for that we thank you :-)

5つ星のうち5の評価

Great service from the minute I placed…

Great service from the minute I placed the order. The furniture is fantastic quality, I had been looking for a long long time and am so happy with my decision.

2022年7月10日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Beverley for your lovely review, it is very much appreciated. I am thrilled you love your new furniture and it has been our absolute pleasure :-)

5つ星のうち5の評価

The furniture is lovely and both…

The furniture is lovely and both comfortable and stylish. Delivery was within the time frames given at the time of ordering.

2022年7月6日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you for your review, it is much appreciated :-)

5つ星のうち5の評価

Great service from Talor from ordering…

Great service from Talor from ordering to delivery. Phoned a few time for an update and calls were always dealt with efficiently and politely. Absolutely love my higold furniture which has had nothing but praise about comfort and style.

2022年6月30日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Jane for your kind review and am thrilled to hear you love your HiGold furniture - they are beautiful sets and well worth the wait :-)

5つ星のうち5の評価

Happy customer….

Very happy with the helpful sales staff and the delivery. The pergola has been built and looks even better than I imagined.

2022年6月29日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Sandie for your kind review and I am thrilled to hear you love your new pergola. Looks like we are going to have a hot Summer, so I am sure you will get plenty of use out of it :-)

5つ星のうち5の評価

Furniture arrived quicker than expected…

Furniture arrived quicker than expected - really easy to put together and extremely comfortable. The delivery process was very simple and arrived exactly when it did. Love that it has a free winter cover - using it daily to keep the sofa clean.

2022年6月29日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you for your kind review, it is very much appreciated and I hope you have many years enjoyment with your new garden furniture :-)

5つ星のうち5の評価

Happy with service and products

Happy with my order and delivery, services team kept me informed about delivery delay of one of my items and arranged delivery in parts so i get the available products as soon as they are available.

2022年6月29日
自発的なレビュー
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you so much for your kind review, it is very much appreciated :-)

5つ星のうち1の評価

Awful service and delivery

Their delivery and customer service is appalling. I received furniture which was not as on the photos and returned it (delivery driver was rude and didn't like the fact it was being returned) and re-ordered a different set. The new set arrived (another afternoon away from work) and the delivery driver couldn't build it, said it was the wrong way around and was not right. It was then handled with no care at all to sling it in the back of the van (the driver actually said he didn't care if it got damaged). When being received back it was built by TALOR and they said it was right despite the box giving wrong dimensions (?). They now want to re-deliver that set but are not prepared to offer any discount for the disruption caused by them. Just awful

2022年6月27日
自発的なレビュー
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you for your review Lindsey. We are actively trying to resolve any problems with your order so it would not be right for me to respond to your comments at this time. Thank you for your patience.

5つ星のうち5の評価

Good service all round

Good service all round. Our new furniture is great quality, it was delivered and assembled quickly.

2022年6月15日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Rhys for your kind words, they are much appreciated :-)

5つ星のうち5の評価

Love my new sun lounges good quality…

Love my new sun lounges good quality good communication would use them again

2022年6月15日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you so much for your kind words, much appreciated and hope to welcome you back as customers again :-)

5つ星のうち4の評価

Great Customer Service

Item was great and arrived as described and within the timelines advised.
Unfortunately item was slightly damaged on delivery however Scott from the Customer Service team I couldn’t fault. Prompt, polite, didn’t have to wait days for a reply and resolved the issue immediately. A great addition to the team.
Star lost only because item arrived a little damaged.

2022年6月11日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Simon for the kind words and apologies that the item arrived a little damaged :-)

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