TALOR Home & Garden レビュー 

532
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Another wonderful experience with Talor. Order process as smooth as ever, with our lovely sun lounger delivered just 10 days later. Fully built so zero effort needed for assembly. Also the free cushio... もっと見る

企業が回答しました

5つ星のうち5の評価

Very nice looking, good quality furniture and reasonable prices too. The contemporary metal frames look great. (Pulse sofas and rising tablet set in charcoal). Excellent patient online customer servic... もっと見る

企業が回答しました

5つ星のうち5の評価

Very nice company. Extremely helpful staff, great experience & very good service. We are very pleased with our Maze Oxford four chair table set and cover. It is a lovely product. We would thoroughly r... もっと見る

5つ星のうち5の評価

Ordered online with very accessible process. Was surprised at just how soon the furniture would be available. Particularly impressed by the company used for delivery. Only complaint is that it isn'... もっと見る

企業が回答しました

企業情報

  1. 家具店
  2. ・
  3. アウトドア家具店
  4. ガーデン家具
  5. 家具の付属品
  6. 寝室家具店
  7. 籐家具店

TALOR Home & Garden について

当該企業による記述

TALOR is a high-end online furniture company shipping across the UK and Europe. Founded in May 2019, we started as a specialist supplier of rattan garden furniture but quickly expanded our range to offer outdoor fabric furniture, pergolas, outdoor rugs, artificial green walls and artificial grass, fire pits, parasols and more.

We pride ourselves on providing an unrivalled service, and customer satisfaction is of utmost importance to us. Our customers are continually stunned by our efficiency and ability to go the extra mile when it counts. Unfortunately, there are rare occasions where mistakes are made (we're only human) or an uncontrollable issue arises - but we believe that the way in which these issues are handled is the most important element of excellent customer service.

We welcome reviews of all kinds on our Trustpilot page and encourage our customers and prospects to read all reviews and responses to gain an extensive understanding of the quality of service we provide.

We kindly request that our customers only provide a fair and balanced review and do not bend the truth or provide information that is inaccurate. We take pride in the fact that we do not manufacture our reviews under any circumstance, meaning that all reviews and overall ratings are consistently reflective of the service we offer.

Our customer service team are always on hand and ready to assist with all queries, no matter how big or small. If you have an outstanding customer service query that needs resolving, we implore you to contact our customer service team prior to leaving public feedback, as we'd really appreciate the chance to go the extra mile and deliver an unforgettable customer experience. Upon a swift resolution of any customer service issues, we feel that you, the customer, can then provide a more balanced review of TALOR.

We'd like to take this opportunity thank you for your interest in TALOR Garden Furniture, or if you are a happy customer of TALOR, we thank you for your valued business and trust in our company.

Take A Load Off, Relax

Shop now, at www.talor.co.uk

連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

532件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(532)

過去12か月のレビュー数: 1件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Great modern garden furniture

Really like our new garden furniture - very modern and appears to be well made.
Delivery was good, quick and good customer service.

A couple of cons about the furniture itself:
- Once the seat cushions are on, the chair arms are a bit low.
- The teak stain runs a bit in the rain (to be expected as we didn't want to bother with a cover, and just don't push the chairs fully under the table)
- It took quite a while to assemble.

Otherwise / in general, very content! :)

2022年6月10日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you for your kind words. I have sent you an e-mail regarding the teak with a solution for you :-)

5つ星のうち5の評価

Brilliant personal service

Great experience buying from Talor Garden Furniture. The whole process was easy and well managed, nothing was too much trouble. Thank you for offering such a personal and helpful service.

2022年6月4日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Mandy for your kind words. We are a small team here at Talor HQ and that personal approach is what we are aiming for, so we hear reviews like this it means a lot :-)

5つ星のうち5の評価

Ambition 3 seat sofa set

Really pleased with my purchase. There was a bit of a mix-up on my order but it was resolved quickly, satisfactorily and politely. Think you learn more when mistakes happen so happy to recommend Talor for their professional response as well as the product.

2022年6月4日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Nick for your kind words and glad we managed to get everything sorted for you :-)

5つ星のうち5の評価

Really pleased that we chose to use Talor!

Easy ordering, good communication, great delivery process and great quality furniture - really pleased that we chose to use Talor!

2022年6月3日
自発的なレビュー
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you very much for the lovely review and so glad you love your new furniture. Here's hoping this sunshine stays for a while :-)

5つ星のうち5の評価

Absolutely brilliant

Absolutely brilliant, kept well informed of delivery and the furniture is fantastic will definitely use this company again thank you so much.

2022年6月1日
自発的なレビュー
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Denise for your kind words, they are much appreciated.

5つ星のうち5の評価

Good service, good quality product.

I bought a Zest outdoor dining set which was advertised as a fairly quick delivery within a few weeks. Communication was good and I was notified by the delivery company they had notice of my order and would be in touch to arrange delivery. Everything went smoothly and as described. Too often things are advertised as 'in stock' then take weeks/months to be delivered. Not in this case I'm happy to say. Once delivered, the only thing I had to do was attach the legs for the table and chairs and that was simple. The dining set is excellent quality and we're really pleased with it. It wasn't cheap but you get what you pay for. I got a follow up e-mail from Talor to check I was a happy customer which is a nice touch. Can't fault my experience and have no hesitation recommending Talor. The cover that came with it was rubbish but that's not enough to knock a star off.

2022年6月1日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Brendan for your lovely review, it is very much appreciated. The Zest set you have bought is a lovely set and I am sure you are going to get lots of use out of it this Summer :-)

5つ星のうち5の評価

Love my new garden table and chairs

Love my new garden table and chairs! Haven’t used yet as rain has hasn’t stopped!! Delivery was excellent and packaging was amazing!! Great company! Thankyou

2022年6月1日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you so much for your kind words, they are much appreciated. Looks like the sun has arrived now, so hopefully you will be able to get lots of use out of your new garden furniture :-)

5つ星のうち5の評価

Great product

Great product, good value and prompt delivery. What more could you want.

2022年5月25日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

More great customers like yourself Peter :-) Thank you for your kind review, it is much appreciated :-)

5つ星のうち4の評価

The team at Talor were really rather…

The team at Talor were really rather great, replacing a table top that was delivered in error within a few days. Reasonable price for a great quality set of furniture.

2022年5月23日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Chris for your review, it is much appreciated. If there is anything we could have done better, please do let us know :-)

5つ星のうち5の評価

Great service

Great service - kept me informed along the way and dealt with a couple of small issues on delivery promptly. Definitely recommend

2022年5月20日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you for your lovely review and kind words and glad we got everything resolved for you :-)

5つ星のうち5の評価

I rarely give five star reviews

I rarely give five star reviews, but in this case I must: The ordering system was efficient and the delivery quick (I would also like to thank the delivery man).
We are delighted with the furniture. It is a lovely quality and very comfortable. Everything was exactly as I had expected from the website.
I had a couple of further queries with Customer Service, from whom I had excellent and immediate assistance. Thank you Scott!
The service and the product have been excellent throughout. Can’t wait to spend our summer sitting out at our new set!

2022年5月19日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Caroline for your lovely review and kind words, it has been an absolute pleasure dealing with you and I hope you have many years enjoyment out of your lovely new garden furniture :-)

5つ星のうち4の評価

Excellent firm

This firm is extremely good to deal with. At all times I knew what was happening with my order. A query was dealt with promptly. The furniture arrived earlier than promised with full communication . The furniture is great quality and the table was easy to erect. The only reason I have given four stars instead of five is because of our own inadequacy really. We chose not to have the delivery men remove packaging and erect and as two pensioners we have struggled with the Lazy Susan and the parasol as no instructions were given. Other than that the product and service were excellent.

2022年5月19日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Alice for your kind review. I am sorry to hear you had some problems with the lazy susan and the parasol etc. Hopefully, the issues have been resolved now with the suggestions I e-mailed across to you but if I can help you further, please let me know :-)

5つ星のうち5の評価

Great quality

Expensive but you get what you pay for.
Don’t bother getting lower quality for outdoor as you’ll only Need to replace it with quality like Talor! Great product, excellent service and couldn’t recommend more. Thrilled with my huge modular sofa! X

2022年5月18日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you so much Erin for your lovely review and so happy you are pleased with your purchase! If we can help you further, please don't hesitate to ask :-)

5つ星のうち5の評価

Very good service

Very good service. There was a little delay in communication to logistics - re delivery but this was quickly rectified.
Quality of product good. One corner of a stool slightly coming undone.
Otherwise very satisfied

2022年5月18日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Pauline for your review and kind words, they are much appreciated and hopefully we have got everything sorted for you now :-)

5つ星のうち5の評価

Fantastic company

Fantastic company, very helpful, my garden looks like something out of a magazine. I would definitely recommend and I’m looking forward to buying my next purchase.

2022年5月17日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Claire for your lovely review and for your continued custom. Our customers are very important to us and we look forward to hearing from you again soon :-)

5つ星のうち5の評価

Excellent

Excellent! As always

2022年5月17日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you so much for your kind words Suzanne and for being a fantastic customer. It has been our pleasure :-)

5つ星のうち5の評価

Highly recommend this friendly helpful company

First rate service and customer support. They couldn’t have been more helpful and garden furniture received in perfect condition on the date agreed. Would highly recommend.

2022年5月12日
TALOR Home & Garden ロゴ

TALOR Home & Garden からの回答

Thank you Allison for your lovely review and kind words! It has been our absolute pleasure and enjoy your furniture :-)

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