Terra Kaffe レビュー 188

I am I LOVE with my DEMI automatic espresso machine!!!

I decided to purchase a machine from TerraKaffe after using one at a friend’s house. The new at the time TK 02 was about to come out so I reserved for it and purchased that machine. I couldn’t be happier with this coffee machine. It does everything and does it very well. Appreciate the regular updates. The company sends over based on feedback from customers and it continues to get better and better. I recently had a small issue that I wrote in about after about 2500 brews and the customer service is absolutely top-notch and I don’t think I’ve ever had better communication with a company before. Not only that the responses are very nice and efficient.
I would absolutely 100% recommend TerraKaffe for anyone. They have several options for products at different price levels.
What are wonderful company and I’m so happy to be supporting them.

Professional, prompt customer service. Enjoying our Demi.

This machine is incredible. I ended up with one because of my workplace getting one, and although I had some glitches this team was equally incredible to work with.

There were times during my “glitch” where I was not happy— I was only shown kindness and patience and ensured it would properly taken care of. That type of customer service is a rarity these days. Usually someone explain policy to you nowadays about how they cannot help you— not at Terra Kaffe! On top of it.

Okay so… the machine— the Demi— you push a button— and there is a barista in you kitchen…

Go get one.

This company LOVES its customers!!! I’ve had the best experience and love my machine!!! I’m so grateful 🙏🏻🙏🏻🙏🏻

Great machine and pretty good customer service, they are responsive and took the time to understand my situation. Machine makes very good espresso.

The customer service has been exceptional. I had immediate responses to the issues I was having and was given thorough and detailed explanations and several choices of how to proceed.
I was told the customer service with Terra Kaffe was the very best when I bought my machine and it truly is.

TK 02 is hands down the best coffee machine ever. Delicious coffee of any description ( drip, espresso, cortado, late - you name it) at the touch of the screen. Perfect brew every rime, easily customizable. Customer service is responsive, friendly, knowledgeable. Love the product, love the company!

First, from day one I fell in love with my Demi machine. It is excellent and is exactly what I needed. I wanted excellent coffee that was freshly ground to my specifications, with multiple options (Americano, espresso, etc.), and durable. I definitely feel I found the best coffee machine for my needs. Second, when I had questions about the descaling process, I received an email response on a Sunday! I received step by step instructions that made the process simple and quick. I will be a Terra Kaffe customer for life based on my excellent experience with my Demi machine and customer service.

I received my new TK-02 about a week ago and I have been loving it so far! I had a TK-01 for about 4 years which started having some issues, Terra Kraffe gave me a great deal on a new TK-02 and I must say its a big improvement over the TK-01. Its much cleaner to operate and more refined all the way around. I am also very happy with the addition of Drip Coffee!

Just purchased the TK-02 and had some initial general support questions about product use. Responses were quick and specifically answered the questions asked.

I’m super impressed with my new Terra Kaffe Demi. Makes perfect espresso every time and super easy to clean. When I had a question about a setting and emailed support, they responded very quickly to answer my question. Highly recommend the product!

Our new Demi coffee machine is an upgrade to our house and lives. We now enjoy the best coffee ever every morning!

he ordering process was seamless, and the shipping was impressively prompt. The machine operates quietly and offers a high level of customization, allowing me to fine‑tune my coffee exactly to my preference. It delivers excellent strength without over‑consuming beans, a notable improvement over our previous machine. I am very satisfied with its performance and would highly recommend it.

This company CARES about YOU. They are very responsive to questions. The software to update my TK-02 coffee machine comes about 3 times a year, and it keeps getting better! Much better than dealing with large companies and even better coffee. It definitely makes getting up in the morning easier. :)

We even had an incident where our coffee pot fell off of the counter (don't even ask), and Terra Kaffe went out of their way to help us. Who can ask for more?

We have had DEMI for 2 months and couldn’t be happier with it. The machine is so easy to use because the display guides you step by step through a menu for types of coffee, volume and strength of brew. DEMI indicates on the display what is needed: water added, coffee grounds emptied, brewer cleaned or machine descaled. All of these functions are simple to perform. We each use our own beans for drip coffee and it is fresh as the beans are ground on demand. We put the milk in the bottom of the cup before adding coffee, so the milk is heated as the coffee is delivered in the cup. DEMI seamlessly combines beauty, form and function to provide an extraordinary coffee experience.

I am an old-school coffee maven. I’ve always bought & ground fresh
roast beans — or roast my own from green. I’ve had every coffee-making device, from automatic drip to Chemex to pourover to Japanese 1-cup pour over to moka pot and then some. I’ve never owned a pod device and never will. I love my conical burr grinder; nothing else will do. And I don’t care about milk. I never thought I’d ever own a coffee machine. And suddenly, i have a Terra Kaffe Demi, and it’s a game changer. Amazing looking. Amazingly customizable. Grinds & brews amazing coffee. It’s the coffee machine for old-school coffee mavens. Get one. You’ll love it, too. Oh, and their customer service is awesome, too!

I purchased the TK-02 a couple of years ago. I mainly use it for Espresso although I do like drip coffee every once in a while. I originally bought it thinking I would make lattes but I couldn’t get the milk frother to do what I wanted. My go to is Americano now.
My screen started acting up this past week- machine still worked great but the display was wonky. I reached out to customer service and they were quick to respond. They sent a box with packaging to my house and I packed up my machine and sent it back to them for repair. I am hopeful it will be a quick turnaround!

I’ve had the Terra Kaffe for over a year. I love the many options of coffee I can make. I especially love the milk option because I love my cafe con leche… coffee with milk. The temperature of the milk is perfect. I will recommend this machine if you love different options. I love their costumer service because they are quick to respond via email.