I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... もっと見る
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I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... もっと見る
Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed
i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... もっと見る
企業情報
Test My Allergy について
当該企業による記述
Who are we?
Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.
We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.
Testing you can depend on
Our two labs that makeup our testing facility provide results based on two different testing methods:
- Blood sample: Uses the ELISA method which is scientifically recognised.
- Hair Sample: Uses bioresonance which is a complementary therapy (CAM).
Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.
We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.
America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.
Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet Test連絡先
870 N. Miramar Avenue, 32903, Florida, 米国
- testmyallergy.com
4.1
ほぼ満足
771件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 23％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Didn't get my email right away after…
Didn't get my email right away after ordering. Waited 7 days the. Reached out to Chat. Terry assisted me, and helped me get the information I needed. Excited to get the process done!
2025年6月7日
自発的なレビュー
Test My Allergy からの回答
Hi,
Thank you for your review and for sharing your experience! We’re sorry to hear there was a delay in receiving your email—that’s definitely not the smooth start we aim for. We’re glad Terry was able to assist and get things sorted for you. We’ll be sure to pass along your thanks! If you need anything else, our 24/7 live chat team and email support are always here to help. We’re excited for you to complete the process and appreciate your patience along the way!
Best regards,
Customer service team
Very easy to use and the results were…
Very easy to use and the results were ready in the timeframe they stated. Very thorough results and are very accurate.
2025年5月13日
自発的なレビュー
Test My Allergy からの回答
Thank you for your positive feedback! We’re glad to hear you found the process easy and the results thorough and accurate.
Best regards,
Usman
Test My Allergy
Test My Allergy からの回答
Hi,
Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase.
If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test.
Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion.
Best regards,
Usman
Test My Allergy
Jesse was a great help.
2025年4月28日
自発的なレビュー
Test My Allergy からの回答
Thanks so much for the 5-star review! We’re really happy to hear Jesse was such a great help. We’ll be sure to pass on your kind words to him.
If you need any further assistance, our 24/7 live chat team is always here to support you.
Best regards,
Usman
Test My Allergy
Angel provided excellent customer care…
Angel provided excellent customer care and efficiently sorted out my problem with my order. Thank you 😊
2025年4月22日
自発的なレビュー
Test My Allergy からの回答
Thank you for your lovely feedback! We’re so pleased to hear that Angel was able to assist you efficiently and provide excellent care. If you need anything else, our team is always here to help 😊
Best regards,
Usman
Test My Allergy
Jordan was very helpful with addressing…
Jordan was very helpful with addressing my question today.
2025年4月21日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re glad to hear that Jordan was able to assist you effectively. If you have any more questions or need further support, feel free to reach out — our team is always happy to help!
Best wishes,
Usman
Test My Allergy
TERRY WAS AMAZING!!!!!
Terry was such an enormous help to me as I ventured through the process of retrieving my test results! Excellent customer service! Kudos to you for having such a hard-working and compassionate and employee!
2025年4月17日
自発的なレビュー
Test My Allergy からの回答
Thank you so much for your wonderful feedback! We’re thrilled to hear that Terry was able to assist you in retrieving your test results and provide you with excellent customer service. I’ll be sure to pass along your kind words to him—he’ll be happy to hear it!
If you need any further assistance, don’t hesitate to reach out. We’re always here to help.
Best regards,
Usman
Test My Allergy
non receipt of kit !
If this refers to the kit I purchased from Wowcher the company have never sent it to me and despite phone calls have ignored my request for a refund - I am assuming it’s the kit i ordered my husband is deceased why is his name there????
2025年2月2日
Test My Allergy からの回答
Thank you for your feedback, and we are truly sorry for your loss. Please accept our heartfelt condolences.
Regarding your order, any products purchased through Wowcher will be our digital product, which means the instructions for sending your sample would have been sent to the email address used for the purchase. We do not process physical kits through Wowcher, and we can confirm that the details we have on record are based on the information used at the time of the order.
If you believe there has been an error or if you need further assistance with your order, please do not hesitate to reach out to us directly. We would be happy to assist you further in resolving this matter.
We are here to support you however we can.
Best regards,
Usman
Test My Allergy
Terry was great to work with
Terry was great to work with. Fast, friendly and answered my questions.
2025年4月3日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re so glad to hear that Terry was fast, friendly, and helpful in answering your questions. I’ll be sure to pass along your thanks to him!
If you need any further assistance, feel free to reach out—we’re always here to help.
Best regards,
Usman
Test My Allergy
Easy Enough
It was easy enough to order but the form didn't come through. I went on to the online chat and Cameron sorted it out within a few minutes.
2025年4月2日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re glad to hear that Cameron was able to sort everything out for you quickly and efficiently. We appreciate your patience, and we’re happy you had a smooth experience in the end!
If you need any further assistance, feel free to reach out—we’re always here to help.
Best regards,
Usman
Test My Allergy
Great service
Great service, website easy to navigate. I was having trouble with accessing the Test Submission Form through the link but was helped swiftly and promptly by Shawn on the Live Chat. Good service, would recommend.
2025年4月2日
自発的なレビュー
Test My Allergy からの回答
Thank you for your kind words! We’re so glad to hear that Shawn was able to assist you promptly with the Test Submission Form. We truly appreciate your feedback and are happy you had a great experience.
If you need any further help, feel free to reach out—we’re always here to assist.
Best regards,
Usman
Test My Allergy
Purchased a deal through wowcher but…
Purchased a deal through wowcher but wouldn’t load the submission form contacted live chat and spoke with Emily who quickly and efficiently got the problem sorted thank you so much!
2025年4月1日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re so glad to hear that Emily was able to quickly and efficiently resolve the issue with your submission form. I’ll be sure to pass along your thanks to her!
If you need any further assistance, don’t hesitate to reach out—we’re always here to help.
Best regards,
Usman
Test My Allergy
Jesse on the 24/7 chat is a star
I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat which is open 24/7, I was given the correct links and was given clear easy to follow instructions.
Will update once I’ve received test results.
Dropped 1 star due to the incorrect links.
2025年3月31日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re so glad to hear that Jesse was able to assist you promptly and provide the correct links along with clear instructions. We apologise for the inconvenience caused by the incorrect links and appreciate your understanding.
We’re excited to hear about your upcoming results, and if you need any further assistance, don’t hesitate to reach out to us. We’re always here to help!
Best regards,
Usman
Test My Allergy
Very Helpful
Jesse was very helpful and sorted my query out straight away. Thank you.
2025年3月31日
自発的なレビュー
Test My Allergy からの回答
Thank you for your kind feedback! We’re so glad to hear that Jesse was able to sort your query out straight away. I’ll be sure to pass along your thanks to him!
If you need any further assistance, feel free to reach out—we’re always here to help.
Best regards,
Usman
Test My Allergy
Jesse was a great help
Jesse was a great help, patient and clear with instructions. My issues was resolved quickly. A pleasure to deal with. Thank you.
2024年12月30日
自発的なレビュー
Test My Allergy からの回答
Thank you for your kind feedback! We’re so glad to hear that Jesse was able to help you patiently and clearly, resolving your issue quickly. It was a pleasure to assist you, and I’ll be sure to pass along your thanks to Jesse!
If you need anything further, don’t hesitate to reach out—we’re always here to help.
Best regards,
Usman
Test My Allergy
Great support
I have just had the most amazing support from Avery. My questions were quickly answered and all the necessary paperwork was completed, all out of normal working hours. Spot on customer service.
2025年3月27日
自発的なレビュー
Test My Allergy からの回答
Thank you for your wonderful feedback! We’re thrilled to hear that Avery provided amazing support and was able to assist you promptly, even outside of normal working hours. I’ll be sure to pass along your kind words to Avery!
If you need any further assistance, don’t hesitate to reach out—we’re always here to help.
Best regards,
Usman
Test My Allergy
I needed help through the live chat
I needed help through the live chat, Angel helped me through it, quickly and efficiently.
2025年3月23日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re so glad to hear that Angel was able to assist you quickly and efficiently through live chat.
If you need any further help, don’t hesitate to reach out—we’re always here to support you.
Best regards,
Usman
Test My Allergy
Live Chat is Great
The Live Chat help really streamlined my understanding of the process. Thank you Emily!
2025年3月20日
自発的なレビュー
Test My Allergy からの回答
Thank you for your kind feedback! We’re so glad to hear that Emily was able to help streamline your understanding of the process. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
Test My Allergy からの回答
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our customer service. If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
Usman
Test My Allergy
Requested Assistance
Requested Assistance and Jesse made the experience as painless as possible. Very friendly and very knowledgeable.
2025年3月13日
自発的なレビュー
Test My Allergy からの回答
Hi,
Thank you for your feedback! We’re glad to hear that Jesse provided you with friendly and knowledgeable support. If you ever need further assistance, we’re always here to help. 😊
Best regards,
Usman
Test My Allergy
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