I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... もっと見る
Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed
i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... もっと見る
企業情報
Test My Allergy について
当該企業による記述
Who are we?
Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.
We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.
Testing you can depend on
Our two labs that makeup our testing facility provide results based on two different testing methods:
- Blood sample: Uses the ELISA method which is scientifically recognised.
- Hair Sample: Uses bioresonance which is a complementary therapy (CAM).
Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.
We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.
America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.
Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet Test連絡先
870 N. Miramar Avenue, 32903, Florida, 米国
- testmyallergy.com
4.1
ほぼ満足
771件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 23％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Chat Assistance - Quick Response⭐️⭐️⭐️⭐️⭐️
Requested assistance thru the chat on testmyallergy.com - they assisted me quickly and located they had received our hair sample on 3/5/2025. We cant wait to receive the results in hopes we will better understand my daughter's allergies. Thank you for your quick assistance.
2025年3月13日
自発的なレビュー
Test My Allergy からの回答
Hi Teresa,
Thank you for sharing your experience! We’re so glad to hear that our team was able to assist you quickly and confirm the receipt of your hair sample. We completely understand how important it is to better understand your daughter’s allergies, and we’re excited that you’ll soon have the results to guide you.
If you need any further assistance in the meantime, please don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
chat help is very good
The help i received from Jordan in the chat was quick and sorted my issue with no problems
2025年3月12日
自発的なレビュー
Test My Allergy からの回答
Hi,
Thank you for your kind words! We’re thrilled to hear that Jordan was able to quickly assist you and resolve your issue without any problems. We strive to provide prompt and helpful support, and it’s great to know Jordan met your expectations.
If you need any further assistance, feel free to reach out anytime. We’re always here to help!
Best regards,
Usman
Test My Allergy
Test my allergy
This was very easy to do with taking just a small hair sample. I took from the nape of my neck. Sent the sample back in the box provided. I did have a problem trying to download the form but I contacted them on chat. This was resolved immediately. The results came back quickly and contained a lot of information. There were a few suspected allergies that were confirmed and a few surprises. Remember that this is not a medical allergy testing service but the information you gain is very helpful and you can start to alter small changes to your diet to see if you feel different. I would have this test done in a years time just compare. I did have many years ago an nhs allergy test at the hospital which did correlate with the test apart from the dog and cat allergy which were different for this test
2025年1月11日
Test My Allergy からの回答
Hi,
Thank you for taking the time to share your experience! We’re so glad to hear that the process was easy and that we were able to quickly resolve any issues you had with downloading the form. It’s great to know that the test provided useful insights, and we’re happy to hear that it helped confirm some suspected allergies, with a few surprises along the way.
We completely agree that this is a helpful tool for making small changes to your diet and lifestyle, and we’re pleased to hear it’s something you’d consider again in the future for comparison.
If you need any further assistance or have any questions, feel free to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
It was my second time ordering allergy…
It was my second time ordering allergy test from this company. Great experience and customer service easy to read test results. The only thing is if you are ordering from US it may take about a month to get the results back. Just keep that in mind.
2025年3月10日
自発的なレビュー
Test My Allergy からの回答
Hi,
Thank you so much for your positive feedback and for choosing us for your allergy test a second time! We’re thrilled to hear that you had a great experience and that the test results were easy to read.
We also appreciate you highlighting the potential delay in receiving results for U.S. orders. We’re always working to improve and appreciate your understanding on this matter.
If you need any further assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
I was having trouble downloading so I…
I was having trouble downloading so I started a live chat. It was nice not to receive the usual robotic answers and have a real person help me. Cameron was really quick and helpful in solving my problem. Thanks
2025年3月9日
自発的なレビュー
Test My Allergy からの回答
Thank you so much for your kind words! We’re thrilled to hear that Cameron was able to help you quickly and personally resolve the issue with downloading. We pride ourselves on offering real, helpful support, and it’s wonderful to know that Cameron made a positive impact on your experience.
If you need any further assistance, feel free to reach out anytime. We’re here to help!
Best regards,
Usman
Test My Allergy
The test never came and the number I…
The test never came and the number I called just kept ringing. No email to contact either
2025年1月5日
Test My Allergy からの回答
Hi Kelly,
We’re truly sorry to hear about the difficulties you’ve faced in trying to reach us. We completely understand how frustrating it must be to feel like you’re unable to get in touch.
For future reference, you can always contact us via our 24/7 live chat available on our website, or you can email us directly at info@testmyallergy.com.
We sincerely apologise for the inconvenience, and we’re committed to ensuring that this does not happen again. Please don’t hesitate to reach out through these channels if you need any further assistance.
Best regards,
Usman
Test My Allergy
Weeks to get results
Took weeks to get results they say the sample has not arrived but been posted first class and not far away is rubbish.
Tgey use the postage as excuse to get out of how long the test takes as only supposed to be a 3 day turn around after receiving the sample. Would not recommend.
2025年1月3日
Test My Allergy からの回答
Hi,
We’re sorry to hear about your experience. Postal delays can occasionally happen, which is frustrating, but we assure you that once a sample reaches the lab, we aim to process it within the expected timeframe. If your sample has not arrived, we’d be happy to assist you in sending a replacement.
Please reach out to our 24/7 LiveChat team so we can look into this further for you.
Kind Regards,
Usman
Test My Allergy
Jesse was very helpful
Jesse was very helpful , when I couldn’t download submission form
2025年3月2日
自発的なレビュー
Test My Allergy からの回答
Hi Sandra,
Thank you for your feedback! We’re glad Jesse was able to assist you with downloading the submission form. If you need any further help, feel free to reach out anytime! 😊
Kind Regards,
Usman
Test My Allergy
Jesse responded very quickly to my…
Jesse responded very quickly to my online chat enquiry and was very helpful in resolving the issue I encountered. Very pleasant to “talk” to. I am a returning customer.
2025年3月2日
自発的なレビュー
Test My Allergy からの回答
Thank you for your wonderful review! We’re so happy to hear that Jesse was able to assist you quickly and make your experience pleasant. We truly value our returning customers, and we’re grateful for your continued trust. If you need anything else, don’t hesitate to reach out! 😊
Kind Regards,
Usman
Test My Allergy
Cameron helped me initially as I had…
Cameron helped me initially as I had trouble downloading the submission form. Fortunately the link he sent me worked. I am yet to do the test but looking forward to the results!
2025年2月28日
自発的なレビュー
Test My Allergy からの回答
Thank you for your review! We’re glad Cameron was able to help you with the submission form and that the link worked for you. We hope the test gives you the insights you’re looking for, and we’re excited for you to receive your results! If you need any further assistance, feel free to reach out. 😊
Kind Regards,
Usman
Test My Allergy
Cameron resolved my issue
Had an issue and Cameron was able to help resolve it. Took this test back in 2023 and going to take a retest this year. Looking forward to it. It's very thorough.
2025年2月28日
自発的なレビュー
Test My Allergy からの回答
Thank you for your review! We’re so happy to hear that Cameron was able to resolve your issue quickly. It’s great that you’re planning to take a retest this year, and we’re glad the test has been thorough and helpful for you. If you have any questions, don’t hesitate to reach out! 😊
Kind Regards,
Usman
Test My Allergy
Test My Allergy からの回答
Thank you for your feedback! We’re glad to hear your enquiry was handled quickly and efficiently. If you need any more assistance, feel free to reach out! 😊
Kind Regards,
Usman
Test My Allergy
Jesse was very helpful when I could not…
Jesse was very helpful when I could not find my test code! She found it very quickly and made my day!
2025年2月26日
自発的なレビュー
Test My Allergy からの回答
Hi,
Thank you for your wonderful feedback! We’re so glad Jesse could help you find your test code and brighten your day. If you need any further assistance, don’t hesitate to reach out! 😊
Kind Regards,
Usman
Test My Allergy
The test was easy to do
The test was easy to do, and results back in good time, more information would have been good on things I was 95% sensitive and over. Explaining why I may be sensitive to these things and how they make me feel or react to them.
2024年12月27日
Test My Allergy からの回答
Thank you for your feedback! We’re glad to hear that the test was easy and the results were returned promptly. We appreciate your suggestion for more detailed explanations, especially for items you’re highly sensitive to. We’ll definitely take this into consideration for future reports. If you ever need further clarification, feel free to reach out—we’re here to help! 😊
Kind Regards,
Usman
Test My Allergy
Test My Allergy からの回答
Thank you so much for your kind words! 😊 We’re glad to hear that Jordan was able to assist you quickly and easily. If you ever need anything else, don’t hesitate to reach out.
Thanks again for your support! 🌟
Casey was amazing!
2025年2月20日
自発的なレビュー
Test My Allergy からの回答
Hi Kyra,
Thank you for your feedback! We’re so glad to hear that Casey was amazing and helped you out! If you need anything else, don’t hesitate to reach out to our 24/7 livechat team. We’re always here to help! 😊
Best Regards,
Usman
Test My Allergy
Emily was brilliant I had trouble with…
Emily was brilliant I had trouble with the online form and sorted my problem very quickly
Can't wait to send my pets sample for some answers on his allergies
2025年2月20日
自発的なレビュー
Test My Allergy からの回答
Hi Sandra,
Thank you for your kind words! We’re so glad Emily was able to assist you quickly with the online form. It sounds like you’re on an exciting journey to finding answers for your pet’s! If you need any further assistance, feel free to reach out to our 24/7 livechat team. We’re here to help every step of the way! 😊🐾
Best Regards,
Usman
Test My Allergy
Jesse was very patient with me while it…
Jesse was very patient with me while it took me 10+ minutes to respond to messages. Reassured that even if im locked out my account I will get email to let me know when my results are recieved
2025年2月20日
自発的なレビュー
Test My Allergy からの回答
Thank you for your feedback! We’re so glad to hear that Jesse was patient and reassuring during your experience. It’s great to know you felt supported with the process! If you need anything else or have further questions, don’t hesitate to reach out to our 24/7 livechat team. We’re always here to help! 😊
Thanks,
Usman
Test My Allergy
Had a slight IT issue my end but…
Had a slight IT issue my end but quickly resolved with the help from Jesse. Great customer service !
2025年2月20日
自発的なレビュー
Test My Allergy からの回答
Hi,
Thank you for your review! We’re glad Jessie was able to help with your website query. Your results should be on the way soon. If you have any other questions in the meantime, feel free to reach out to our 24/7 livechat team for further assistance! 😊
Thanks,
Usman
Test My Allergy
quick reply
Kai replied nearly straight away to my questions, very happy with the way things where explained to me
2025年2月12日
自発的なレビュー
Test My Allergy からの回答
Thank you for the great feedback! We’re so happy to hear that Kai was able to assist you quickly and clearly. If you have any more questions or need further assistance, don’t hesitate to reach out to our 24/7 live chat team. We’re always here to help! 😊
Kind Regards,
Test My Allergy
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