Texaco Petrol Station レビュー 

A customer service attendant working on 09/05/25 rudely turned off the washing machine when it was my turn to wash my car. He also rudely spoke to me and refused to listen to my side of the story against what another person who wanted to wash their car had told them. The customer service attendant was friends with this guy from Gatwick Airport Security who had also arrived to wash their car.

When I arrived to wash my car, a lady and her kid was washing their Hyundai Tuscon car. A lady with a white Peugeot sports car was waiting in line to wash. There was no space to queue behind the lady with the Peugeot, as she was close to the road, so I parked on the right side of the fuel station parallel to the washing machine. Whilst waiting a lady with Toyota yaris came and queue behind the White Peugeot car. When the owner of the white Peugeot finished washing, I tried to reverse into the washing bay, only to see the lady with Toyota Yaris drove into the washing bay. I told her I had been waiting before she came, but she said she did not see me waiting in the queue. I let it slide and decided to reverse into the side of the washing bay, so another driver does not drive into the washing bay.

When I reversed, a guy who works for London Gatwick Security waiting in his car came and said that he has been waiting to wash his car. I told him I have been waiting to wash my car before he arrived, and that I was parked on the side of the building lateral to the washing bay. He said that he also saw me reverse into the side of the washing bay, and that he is mate with the customer service attendant and that he was going to tell the customer service attendant.

When the customer service attendant came, he would not even listen to my side of the case. I said that he would turn off the washing machine if I drive into the washing bay after the ladies with Toyota Yaris finishes washing their car.

He went ahead and turn off the washing machine at 18:30 and refused to turn if back on for 10 minutes whilst I wait in the washing bay.

Today, I visited your location to send a package. Upon arrival, I was asked by a staff member to wait, as she was handling a line of customers paying for fuel. I understood and waited patiently. However, during this time, several more customers were served ahead of me—at least 10 to 12 individuals—while I continued to wait politely.

After waiting for over five minutes, I respectfully asked if I could also be served, reminding her that I, too, was a customer. Her response was shocking and unprofessional: she raised her voice at me in front of others and accused me of being rude. This was, without a doubt, the worst customer service experience I have ever encountered.

The staff member in question is tall with dark hair. I sincerely hope this message reaches her and management as well. Due to this unacceptable behavior, I will not be returning, and I will be advising my friends and contacts to avoid this location as well.

Please address this serious issue and ensure your staff treat all customers with the respect they deserve.

I rang today and asked how much unleaded fuel was and they told me I need to get there and check the price! How rude 😞

I had been on the road for 3 hrs and stopped at the texaco petrol station in Marchington , the coffee machine was out of action , however a very kind employee called pauline made me a cup of coffee. This lady made my day . Thank you Pauline from sharon (Norwich)

Texaco Star Rewards Points - Ref ************956
Dear Texaco,
I am writing to you to raise an issue about:
Texaco Star Reward Points:

The issue that I have experienced was:
Complaint:
I have spent years using your petrol station collecting "Star Reward Points", and you have taken 548 points from my account, without informing me beforehand so I could have spent it.

-548 Your points balance has expired
---------------------------------------------

Note: Following my compliant to company points have now been re-instated to my account. As I could prove how much I have spent at the company.

Since late summer the quality of Diesel from Texaco's forecourts has dropped significantly. I used to get a range above 600 miles when I had filled up - now it is in 530's and 540's - that is a significant drop over 10%. What has happened here? Well adding biofuels to the mix is totally pointless as they do with petrol too... All that happens is that we pay more for our per milage cost and the state (HMRC) collects more duty. In the end we wont be poluting less because we have to buy more fuel to get there so, as an elderly gentleman once put it: "Whats the bloody point"?

I am beyond shocked and appalled by my experience at the Texaco petrol station. While stopping for a quick refuel, I couldn’t believe my eyes when Lana Rhoades and Mia Khalifa were present. To make matters worse, there was a camera crew blatantly filming on-site—without my permission!

This is a petrol station, not a film set. I felt incredibly uncomfortable and violated, knowing I was potentially being recorded without my consent. Privacy should be a fundamental right, and this was a clear breach of it. What’s worse, the presence of public figures like Lana and Mia only amplified the chaos, as people gathered and turned what should have been a quiet stop into a circus.

To the station management: please take steps to ensure customers feel safe and respected. To the camera crew: filming people without their permission is unacceptable and unlawful. This whole ordeal was an invasion of privacy, and I’ll think twice before returning to this Texaco location. I was then asked if I would like to attend the hub show. so in the end it was a brilliant trip to texaco but plswarn me next time. ;)

Texaco Chorley New Rd Horwich
Cheapest fuel prices in the area but my car absolutely drinks it in comparison to other fuels on sale in the locality.
Seem to recall they have been in trouble previously for selling counterfeit vapes, I wonder if the fuel is the same?
Shop is a tip and the whole operation looks scruffy, much better when it belonged to Gordons Ford

Probably wouldn't visit a Texaco again. Hardly anything on the shelves and a creep guaranteed behind the counter. Smh.

Their tyre machine in Salisbury cannot be operated because it is neither free to use nor does it have any method of accepting payment. Officially you pay by card, but I had a wallet full of perfectly valid cards that worked fine everywhere else that i went to on to use that same day and a long time after with no problem whatsoever, but any card you swipe to pay with is automatically deemed as not exisiting, they also forgot to add a coin slot and token slot, leaving it a machine that doesnt function. Report it to staff and they told me to F Off and get my tyre inflated up the road. So nice work Texaco, after years of regualrly fillling up at Tesco I now will never use them again, nice work MR Texaco, sounds like a great business strategy that will drive millions of customers from using you altogether and put your firm out of business, yeah nice work, why dont you showcase it on dragons den as the future way of doing business.

Texaco Evesham went in to get 2 meal deals was stickers saying snacks and so on under the items. And came to the price of like 4 meal deals. Lady behind the counter was rude and like not my problem and asking me to find out, how am I suppose to know. You out the the stickers up with names of the items on them. I went back to ch age couple items that was under stacks and she started moaning again like I'm suppose to know. Very rude customer service and lack of choice to. Have no idea how she got the job

Was treated like a criminal at Texaco Norwood Rd London SE27 today. Popped in to buy unleaded on my way to drop my child at a piano lesson. A scruffy paper note on the pump said 'pay first' so I went to the cashier. The cashier asked how much I wanted to spend and to see my bank card. Then he said I couldn't pay there and had to use some 'blue' (I think, he was vague) paying point 'other side of pump'. Couldn't find this. Asked another customer where he had paid. He said the cashier had let him use the pump and he thought I could. When I tried I was called to the till over the loud speaker. When I got there and asked why the man in front of me in the queue had been allowed to pay normally and not me, the cashier just shouted 'You can't pay here mam' repeatedly. By this time I was running late for dropping my child to the piano lesson so had to leave with no fuel. Filled up at a Tescos station later, where I was given the option to pay at the till or at the pump and paid without issue or being yelled at. Will never go back to Texacos Norwood Road.

I've tried to wash my car at Texaco petrol station in Sale Moor, Northendon Road, Sale Moor, Manchester, M33 2FE.
The payment machine there takes £2 payments yo give you 2 minutes to use car wash, and then you need to tap your card again. First it worked ok, but after I've spent £4 it stopped taking payment, showing text 'Cash only'. However it's not supposed to take cash. I went to the station shop to ask for assistance, but the assistant only said that it works, declining my words, 'because it worked for the previous customer'. I've tried to explain that it isn't the case and asked the assistant to look at it themselves. But the only answer I've received was 'it works, try again', just denying my words. I've tried 20 times and left the station with half-dirty car covered with car shampoo.. and just spend £4 for nothing.

Machines are fixed go elsewhere

We washed our car at the Texaco in Hendon. The machine that was there was a payment system but it required a code. I went to the guy who was there and asked him to give me the code. He told me "no" that I had to pay again and he went through it 3 times. When I got it at the bank I went to complain and he told me that he wasn't going to give me anything back. After arguing with him and asking for a complaint form or speaking to his boss, he only gave me one payment of 8.99 and told me that the other one would have to be done online. His treatment was the worst, we will not be going back.

Terrible customer service. Really rude staff at Alderley Edge. They swore at me and accused me of messing up their card machine after I tried to pay by phone tap which failed.

Walked into the Texaco Petrol Station - The Highway E1W in London

Meal deal clearly states £4 for a drink, crisp and sandwich yet when I got to the counter the guy charged me £4.50 and said the price has gone up I told the guy the price says £4 which is misleading. These guys be putting up the prices whenever they like.

Texaco Whiston
This station is asking for a charity donation when paying will not be used again.

turned up as i saw diesel at 144p filled up and went to pay cost over 100.00 pounds normally i pay about 80.00
attendant said you used premium at 170.00 but couldnt speak english at all no interest in the fact that pump was misleading felt like i was conned will not go back