This person called Michael who had this interview with me is so gifted and knows his job. He is good listener, patience, polite, sympathetic, clear voice, very good accent, no rushing, in short he... もっと見る
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I was phoned on a Sunday around 11:00 which was a bit bizarre, thinking it must be hard for some individuals having to work at the weekends. The process was explained to me succinct and very clear, fo... もっと見る
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I filled out a form on their website and got a call back instantly. The gentleman I spoke to over the phone was lovely and understanding. He listened to all my concerns and took them seriously. After... もっと見る
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The gentleman who attended to me on the phone did well in ensuring that he got down my detailed story that led to medical negligence. He was highly professional and courteous in his approach. At... もっと見る
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企業情報
当該企業による記述
We are industry-leading experts here to make claiming medical negligence simple and to get you the maximum compensation you deserve. We'll Call, We'll Listen, We'll Help
連絡先
Albert Hill Street, M20 6RF, Manchester, 英国
- the-medical-negligence-experts.co.uk
4.5
優良
675件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Medical Negligence Experts からの回答
Hello Malisa,
Thank you for leaving a review. Happy to hear that you had a positive experience with our advisor and that they were able to answer your questions clearly. Thanks again for taking the time to share your experience and all the best going forward with the claim.
Kind regards
Uyi
The gentleman I spoke with was…
The gentleman I spoke with was fantastic very helpful very caring and actually seemed like he cared about my situation would highly recommend
2026年5月28日
自発的なレビュー
The Medical Negligence Experts からの回答
Hello Robert
We're so pleased to hear that you had such a positive experience and that our advisor made you feel genuinely supported. Taking the time to listen and understand each person's situation is incredibly important to us, so it's great to know this came across during your conversation.
Kind regards
Uyi
Listened and cared
Was in the phone for an hour, the gentleman I spoke to was caring and very empathetic to my case.
He made me feel someone at last was listening to me and on my side.
Would highly recommend.
2026年5月28日
自発的なレビュー
The Medical Negligence Experts からの回答
Hello Melanie
Thank you for your feedback, We're happy to hear that you felt listened to and supported during your call. We know how much of a difference it can make when someone takes the time to understand your situation, and we're glad our team member was able to help.
Thank you for your recommendation, and we wish you all the best going forward with your claim.
Kind regards
Uyi
Great great service brilliant customer…
Great great service brilliant customer service to thank you for your help would highly recommend
2026年5月27日
自発的なレビュー
The Medical Negligence Experts からの回答
Thank you so much for your kind review. We're delighted to hear that you received great service and brilliant customer support. Your recommendation means a lot to us, and we're grateful for your feedback. If there's ever anything else we can help with, please don't hesitate to get in touch.
Best wishes,
Uyi
The Medical Negligence Experts からの回答
Thank you for your positive feedback. We're pleased to hear that you found the communication clear and the explanation of your options helpful. Ensuring our clients feel informed and supported when making decisions is a priority for us. We appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Agent was very kind and made the…
Agent was very kind and made the initial process very easy. Regardless of the outcome this was great :)
2026年5月27日
自発的なレビュー
The Medical Negligence Experts からの回答
Thank you for your lovely review. We're so pleased to hear that the agent was kind and made the initial process easy and straightforward for you. We always aim to provide a positive experience, regardless of the outcome, so it's wonderful to know that this was reflected in your interaction. We truly appreciate your feedback and wish you all the very best moving forward.
Best wishes,
Hafsah
Very informative and empathetic
2026年5月25日
自発的なレビュー
The Medical Negligence Experts からの回答
Thank you for your kind review. We're delighted to hear that you found our service informative and empathetic. Providing clear guidance while ensuring our clients feel supported is very important to us, so it's wonderful to know we achieved that for you. We truly appreciate your feedback.
Best wishes,
Sam
Not impressed with customer care
I spoke to a agent regarding my issue spent quite a while answering various questions. I explained in depth my situation but alot of the time the quality of the call on their end was poor. The line was crackling and kept cutting out I found this quite stressful in the end the call driooed. I naturally thought the agent would call me back but unfortunately for me he never I found this to be unprofessional. I then found myself having to call back mention this to another agent and then go through it again. I found the whole thing draining having to explain the whole thing to a different agent
2026年5月21日
The Medical Negligence Experts からの回答
Thank you for taking the time to share your experience. We're sorry to hear that the quality of the call was poor and that the connection issues made what was already a difficult conversation more stressful. We understand how frustrating and draining it must have been to spend time explaining your situation in detail, only for the call to disconnect and not receive a callback.
We also appreciate your comments regarding the lack of follow-up after the call dropped. We recognise that having to contact us again and repeat your circumstances to another agent is far from ideal and can be particularly frustrating when discussing complex or personal matters.
Your feedback is valuable and will be shared with the relevant team so that we can review both our communication processes and call handling standards. We apologise for the inconvenience caused and thank you for bringing this to our attention.
Best wishes,
Catherine
Being spoken to by someone sympathetic…
Being spoken to by someone sympathetic to myself with kindness and expectation of everything I needed answers to thank you
2026年5月23日
自発的なレビュー
The Medical Negligence Experts からの回答
Hello Sharon
Thank you for sharing your experience with us, We’re pleased we could give you the support and answers you needed and make you feel comfortable during the conversation.
Kind rergards
Uyi
The Medical Negligence Experts からの回答
Hello Pul
Thank you for leaving a review, Glad to hear that you had a positive call with the team. All the best going forward with your claim.
Kind regards
uyi
Told me they would instruct a solicitor…
Told me they would instruct a solicitor if they didn’t accept it they would find another, they didn’t so I went elsewhere
2026年5月15日
The Medical Negligence Experts からの回答
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your frustration, particularly as you were advised that an alternative solicitor would be sought if your case was not accepted, and this did not happen. Clear communication and following through on commitments are important, and we're sorry that this was not your experience.
We appreciate you taking the time to share your comments and are sorry that you felt it necessary to seek assistance elsewhere. Your feedback will be reviewed to help us improve our service going forward.
Best wishes,
Hafsah
The Medical Negligence Experts からの回答
Hello Gary
Thank you for your review. We’re glad we could respond quickly and help put your mind at ease. We really appreciate you putting your trust in our team.
Kind regards
Uyi
our interview / consult was sincere
You are the only lawyers that answered my call that I didn't feel were ambunlance chasers.
2026年5月21日
The Medical Negligence Experts からの回答
Hello Thomas
Thank you for the thoughtful review. We pride ourselves on offering straightforward, compassionate support without pressure, and we’re glad that came across in your experience with our team. Your trust means a lot to us
Kind regards
Hafsah
Speaking to this medical team made me…
Speaking to this medical team made me feel a lot better in my self as my health isn't great but after years been really angry with a operation I had and then another one and the hospital did me wrong and didn't say sorry or anything so hopefully your team can give me some out come thank you
2026年5月20日
The Medical Negligence Experts からの回答
Hello Juliette
We really appreciate you sharing your experience. We’re sorry for what you’ve been through, especially feeling unheard after your operations. Our team is here to support you and make sure you feel listened to every step of the way. Thank you for putting your trust in us.
Kind regards
Uyi
Have been told they are not taking on…
Have been told they are not taking on my case after I was overdosed on nac and almost killed by nurse and after going to a&e 28 times with terrible abdominal pains and 6 times in ambulance and being discharged 4 times with ridiculous high liver function levels what a joke
2026年5月21日
The Medical Negligence Experts からの回答
Thank you for taking the time to share your feedback. We are sorry to hear about the serious health issues you have experienced and appreciate how disappointing and frustrating it must have been to learn that we were unable to take your case on.
We understand that, from your perspective, the circumstances surrounding your treatment and repeated hospital attendances were extremely concerning. While the decision not to proceed with a case is never taken lightly, it does not diminish the significance of what you have been through or the impact it has had on you.
We appreciate your comments and are sorry that we were unable to assist you further. We wish you all the best moving forward and hope you are able to obtain the support and guidance you need.
Best wishes,
Beth
Took long to get back to me
Took long to get back to me, I had actually the one phoning for the update
2026年5月14日
The Medical Negligence Experts からの回答
Thank you for your feedback. We're sorry to hear that you experienced delays in receiving updates and that you felt the need to contact us for information. We understand how important timely communication is and appreciate you bringing this to our attention. Your comments will help us improve our service, and we hope to provide a better experience in the future.
Best wishes,
Catherine
Not happy at all
Not happy at all
Was told my injury is not worth enough money for them to deal with it
Will find someone else
Don’t recommend
2026年5月21日
The Medical Negligence Experts からの回答
We’re sorry to hear that you feel disappointed with your experience. We always aim to provide clear and honest advice based on the circumstances of each claim, and we understand this may not have been the outcome you were hoping for.
We would welcome the opportunity to discuss your concerns further. Please feel free to contact our Client Care Team at client.care@blumegroup.co.uk so we can look into this for you.
Best wishes,
Hafsah
The Medical Negligence Experts からの回答
Thank you so much for your kind review! We’re really pleased to hear you had a great experience with our team. Your feedback means a lot to us.
Best wishes,
Hafsah
The Medical Negligence Experts からの回答
Thank you so much for your kind review. We’re really pleased to hear you were happy with the service you received. Your feedback is truly appreciated and means a lot to us.
Best wishes,
Catherine
The Medical Negligence Experts からの回答
Thank you so much for your lovely feedback. We’re really pleased to hear that you found the service compassionate and that everything was explained clearly. We truly appreciate you taking the time to share your experience.
Best wishes,
Hafsah
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