The call handler was so understanding and listened to everything I had to say and was so professional with helping me out with my claim despite me feeling unwell. Thank you for all your support really... ãã£ãšèŠã
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My initial conversation with the gentleman( apologies I forgot his nam) was really smooth. He was very polite and gentle and listened to all my concerns, took time to get in depth of my case.
I phoned not knowing what to expect an was pleasantly surprised by the gentleman who answered the call. His responses were careful, kind and thoughtful. He clearly knew his job. Although, ultimately t... ãã£ãšèŠã
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We spoke with Advisor Nathan today, he was very patient, helpful and supportive towards what my daughter has been through with her health. He has forwarded her details to a Solicitor, whom will hopefu... ãã£ãšèŠã
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We are industry-leading experts here to make claiming medical negligence simple and to get you the maximum compensation you deserve. We'll Call, We'll Listen, We'll Help
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Albert Hill Street, M20 6RF, Manchester, è±åœ
- the-medical-negligence-experts.co.uk
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The call handler was so understandingâŠ
The call handler was so understanding and listened to everything I had to say and was so professional with helping me out with my claim despite me feeling unwell. Thank you for all your support really appreciated it.
2026幎8æ8æ¥
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I havenât heard back from anyone sinceâŠ
I havenât heard back from anyone since you agreed I had a claim!?
2026幎7æ31æ¥
It was so upsetting but yous were soâŠ
It was so upsetting but yous were so helpful and really nice to get things of me chest
2026幎8æ6æ¥
Very polite and professional attentionâŠ
Very polite and professional attention to detail when explaining everything and reiterating what I put across great service
2026幎8æ7æ¥
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great help and very understanding
great help and very understanding, Thank you
2026幎8æ6æ¥
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Impressive
My initial conversation with the gentleman( apologies I forgot his nam) was really smooth. He was very polite and gentle and listened to all my concerns, took time to get in depth of my case.
2026幎8æ6æ¥
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Great
Today i was looking for a company to do a negligence claim i filled a form and a lovely guy called john called me went threw my situation very helpful and understanding great customer care THANKYOU
2026幎8æ5æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your wonderful feedback. We're delighted to hear that John provided such a positive experience. It's great to know he took the time to listen to your situation, was understanding throughout, and delivered excellent customer care. We truly appreciate you taking the time to share your experience and wish you all the best with your claim.
Best wishes,
Uyi
Professional
Professional,easy to understand rules,made to feel comfortable speaker about a difficult situation
2026幎8æ3æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're pleased to hear that you found the process professional, the rules easy to understand, and that you felt comfortable discussing what can often be a difficult situation. We appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Very impressed by the lady whoâŠ
Very impressed by the lady who conducted my interview over the phone. She was very compassionate and listened to all I had to say regarding my medical condition
2026幎8æ2æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're delighted to hear that you felt supported throughout your telephone interview. It's wonderful to know that the interviewer was compassionate, listened carefully to your concerns, and helped you feel heard while discussing your medical condition. We truly appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Very helpful
Very helpful, informed about everything I was concerned about, very professional.
2026幎8æ2æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your positive feedback. We're pleased to hear that you found the information helpful and that all of your concerns were addressed. It's great to know you experienced a professional service, and we appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Customer service was on point and veryâŠ
Customer service was on point and very helpful !!
2026幎8æ1æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're delighted to hear that you had a positive experience with our customer service and found the support helpful. We really appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Medical claim
The company were fine and they put me in contact with a company who said they could help but after the initial discussion, I have heard nothing.
2026幎7æ9æ¥
The Medical Negligence Experts ããã®åç
Thank you for taking the time to share your feedback. We're sorry to hear that you haven't received any further communication after your initial discussion with the company we referred you to. This isn't the experience we aim to provide. Please get in touch with us so we can look into this for you and help ensure your enquiry is followed up.
Best wishes,
Beth
Very efficient,polite and veryâŠ
Very efficient,polite and very helpful,was lovely to speak to the lady
2026幎7æ31æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your lovely review! We're so pleased to hear that you found our team efficient, polite, and helpful. It's wonderful to know you had such a positive experience speaking with our advisor. We truly appreciate your kind words and your support!
Best wishes,
Hafsah
Very long winded by the time they gotâŠ
Very long winded by the time they got me through to a solicitor was nearly hour then the solicitor they gave me was absolute waste of time
2026幎7æ20æ¥
The Medical Negligence Experts ããã®åç
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating it can be to wait, and we're disappointed to hear that the solicitor wasn't the right fit for your needs. Your comments are appreciated and will be shared with the relevant teams as we work to improve both our referral process and the service our customers receive. We appreciate you taking the time to let us know about your experience.
Best wishes,
Hafsah
Very helpful and polite and went above and beyond
Very helpful and polite and went through everything to help with my claim. Very happy with this service thank you so much!
2026幎7æ29æ¥
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The Medical Negligence Experts ããã®åç
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and that our team was able to guide you through your claim. Providing clear, supportive assistance is always our priority, and it's wonderful to know we made a positive difference. We truly appreciate your feedback and wish you all the very best with your claim. If you ever need any further assistance, we're always here to help.
Best wishes,
Hafsah
Initial enquiry
Very helpful lady who was respectful and empathetic. She listened to my story and has referred me to a No win No Fee solicitor.
2026幎7æ27æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your lovely feedback. We're so pleased to hear that our team member was helpful, respectful, and empathetic, and that she took the time to listen to your situation. We're glad we could refer you to a No Win, No Fee solicitor, and we wish you all the best with your claim. Thank you for taking the time to share your experience.
Best wishes,
Uyi
Spoke with Michael on 2 occasions andâŠ
Spoke with Michael on 2 occasions and both times he was extremely helpful, considerate and willing to go the extra mile. Thank you
2026幎7æ27æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your wonderful feedback. We're delighted to hear that Michael was extremely helpful, considerate, and willing to go the extra mile on both occasions. We'll be sure to pass on your kind words to himâthey'll mean a great deal. Thank you for taking the time to share your experience.
Best wishes,
Sam
Agent listened and was patient
Agent listened and was patient. He let me know what notes he had taken and what would happen next.
2026幎7æ24æ¥
The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're pleased to hear that our agent listened patiently, kept you informed throughout the conversation, and clearly explained the notes that had been taken as well as the next steps. We appreciate you taking the time to share your experience and are glad we could assist.
Best wishes,
Catherine
The lady on the phone was brilliant
The lady on the phone was brilliant. Alot of help and explaining the progress and just a genuinely nice person.
2026幎7æ25æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your wonderful feedback. We're delighted to hear that the lady you spoke with was so helpful and took the time to explain everything clearly. It's especially lovely to know that her kindness made such a positive impression. We really appreciate you taking the time to share your experience.
Best wishes,
Beth
Nathan was very helpful and respectfulâŠ
Nathan was very helpful and respectful when taking my call.
2026幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're so pleased to hear that Nathan was helpful and respectful when taking your call. We'll be sure to pass your lovely comments on to him. Thank you for taking the time to share your experience.
Best wishes,
Hafsah
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