I was phoned on a Sunday around 11:00 which was a bit bizarre, thinking it must be hard for some individuals having to work at the weekends. The process was explained to me succinct and very clear, fo... ãã£ãšèŠã
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This person called Michael who had this interview with me is so gifted and knows his job. He is good listener, patience, polite, sympathetic, clear voice, very good accent, no rushing, in short he... ãã£ãšèŠã
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I filled out a form on their website and got a call back instantly. The gentleman I spoke to over the phone was lovely and understanding. He listened to all my concerns and took them seriously. After... ãã£ãšèŠã
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The gentleman who attended to me on the phone did well in ensuring that he got down my detailed story that led to medical negligence. He was highly professional and courteous in his approach. At... ãã£ãšèŠã
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We are industry-leading experts here to make claiming medical negligence simple and to get you the maximum compensation you deserve. We'll Call, We'll Listen, We'll Help
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Albert Hill Street, M20 6RF, Manchester, è±åœ
- the-medical-negligence-experts.co.uk
4.5
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Very impressed by the lady whoâŠ
Very impressed by the lady who conducted my interview over the phone. She was very compassionate and listened to all I had to say regarding my medical condition
2026幎8æ2æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're delighted to hear that you felt supported throughout your telephone interview. It's wonderful to know that the interviewer was compassionate, listened carefully to your concerns, and helped you feel heard while discussing your medical condition. We truly appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Very helpful
Very helpful, informed about everything I was concerned about, very professional.
2026幎8æ2æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Thank you for your positive feedback. We're pleased to hear that you found the information helpful and that all of your concerns were addressed. It's great to know you experienced a professional service, and we appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Customer service was on point and veryâŠ
Customer service was on point and very helpful !!
2026幎8æ1æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're delighted to hear that you had a positive experience with our customer service and found the support helpful. We really appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Medical claim
The company were fine and they put me in contact with a company who said they could help but after the initial discussion, I have heard nothing.
2026幎7æ9æ¥
The Medical Negligence Experts ããã®åç
Thank you for taking the time to share your feedback. We're sorry to hear that you haven't received any further communication after your initial discussion with the company we referred you to. This isn't the experience we aim to provide. Please get in touch with us so we can look into this for you and help ensure your enquiry is followed up.
Best wishes,
Beth
Very efficient,polite and veryâŠ
Very efficient,polite and very helpful,was lovely to speak to the lady
2026幎7æ31æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your lovely review! We're so pleased to hear that you found our team efficient, polite, and helpful. It's wonderful to know you had such a positive experience speaking with our advisor. We truly appreciate your kind words and your support!
Best wishes,
Hafsah
Very long winded by the time they gotâŠ
Very long winded by the time they got me through to a solicitor was nearly hour then the solicitor they gave me was absolute waste of time
2026幎7æ20æ¥
The Medical Negligence Experts ããã®åç
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We understand how frustrating it can be to wait, and we're disappointed to hear that the solicitor wasn't the right fit for your needs. Your comments are appreciated and will be shared with the relevant teams as we work to improve both our referral process and the service our customers receive. We appreciate you taking the time to let us know about your experience.
Best wishes,
Hafsah
Very helpful and polite and went above and beyond
Very helpful and polite and went through everything to help with my claim. Very happy with this service thank you so much!
2026幎7æ29æ¥
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The Medical Negligence Experts ããã®åç
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and that our team was able to guide you through your claim. Providing clear, supportive assistance is always our priority, and it's wonderful to know we made a positive difference. We truly appreciate your feedback and wish you all the very best with your claim. If you ever need any further assistance, we're always here to help.
Best wishes,
Hafsah
Initial enquiry
Very helpful lady who was respectful and empathetic. She listened to my story and has referred me to a No win No Fee solicitor.
2026幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Thank you for your lovely feedback. We're so pleased to hear that our team member was helpful, respectful, and empathetic, and that she took the time to listen to your situation. We're glad we could refer you to a No Win, No Fee solicitor, and we wish you all the best with your claim. Thank you for taking the time to share your experience.
Best wishes,
Uyi
Spoke with Michael on 2 occasions andâŠ
Spoke with Michael on 2 occasions and both times he was extremely helpful, considerate and willing to go the extra mile. Thank you
2026幎7æ27æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your wonderful feedback. We're delighted to hear that Michael was extremely helpful, considerate, and willing to go the extra mile on both occasions. We'll be sure to pass on your kind words to himâthey'll mean a great deal. Thank you for taking the time to share your experience.
Best wishes,
Sam
Agent listened and was patient
Agent listened and was patient. He let me know what notes he had taken and what would happen next.
2026幎7æ24æ¥
The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're pleased to hear that our agent listened patiently, kept you informed throughout the conversation, and clearly explained the notes that had been taken as well as the next steps. We appreciate you taking the time to share your experience and are glad we could assist.
Best wishes,
Catherine
The lady on the phone was brilliant
The lady on the phone was brilliant. Alot of help and explaining the progress and just a genuinely nice person.
2026幎7æ25æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your wonderful feedback. We're delighted to hear that the lady you spoke with was so helpful and took the time to explain everything clearly. It's especially lovely to know that her kindness made such a positive impression. We really appreciate you taking the time to share your experience.
Best wishes,
Beth
Nathan was very helpful and respectfulâŠ
Nathan was very helpful and respectful when taking my call.
2026幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're so pleased to hear that Nathan was helpful and respectful when taking your call. We'll be sure to pass your lovely comments on to him. Thank you for taking the time to share your experience.
Best wishes,
Hafsah
The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We're delighted to hear that you found our team helpful and understanding. We appreciate you taking the time to share your experience and are pleased we could assist you.
Best wishes,
Hafsah
1/5 Stars
1/5 Stars
"I started a medical negligence claim with them over four months ago after they officially decided to take my case. Since then, all I have received is a complete runaround. After initial promises and an automated email claiming my case was passed to a 'specialist solicitor,' absolutely no one has contacted me. By now they could have easily started my case, but I have been left completely in the dark. I speak to someone, they say they are going to call me back, a week goes by, and nothing happens. Meanwhile, I am still suffering in pain, and my time is running out to bring my case before it becomes too late. Terrible communication and completely unprofessional. Do not waste your time."
2026幎7æ23æ¥
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The Medical Negligence Experts ããã®åç
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and understand how frustrating this must have been, particularly given the nature of your situation. This is not the level of service we aim to provide, and we sincerely apologise for the lack of communication you've experienced. We'd like the opportunity to investigate what has happened and see how we can help. Please contact us directly with your details, or send us a private message, and a member of our team will look into your case as a priority.
Best wishes,
Catherine
Excellent service
2026幎7æ20æ¥
The Medical Negligence Experts ããã®åç
Thank you for your kind words! We truly appreciate your support and are glad you had a great experience.
Best wishes,
Hafsah
We spoke with Advisor Nathan today
We spoke with Advisor Nathan today, he was very patient, helpful and supportive towards what my daughter has been through with her health. He has forwarded her details to a Solicitor, whom will hopefully make contact soon.
2026幎7æ20æ¥
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The Medical Negligence Experts ããã®åç
Hello Simone
Thank you for your review. We're glad to hear that Nathan was able to provide a patient, supportive, and helpful service while discussing your daughter's situation. Ensuring our clients feel listened to and supported is very important to us. We appreciate your feedback and wish you and your daughter all the best moving forward.
Kind regards
Uyi
Thy getting help to the right people.
2026幎7æ17æ¥
The Medical Negligence Experts ããã®åç
Thank you for your lovely review! We're so pleased to hear you felt we helped connect you with the right people. We really appreciate your feedback and your support.
Best wishes,
Uyi
Very thorough easy decision to makeâŠ
Very thorough easy decision to make with things explained clearly
2026幎7æ11æ¥
The Medical Negligence Experts ããã®åç
Thank you for taking the time to leave us a review. We're pleased to know that our clear explanations and thorough approach helped make your decision an easy one. Providing straightforward, supportive guidance is something we take great pride in. Thank you again for leaving a review and all the best going forward with your claim.
Kind regards
Uyi
Thank you Michael
I spoke to Michael today about a possible claim, he was very thorough and very patient. He took his time to explain the process clearly and took notes to pass on to the relevant department.
2026幎7æ19æ¥
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The Medical Negligence Experts ããã®åç
Hello Linda
Thank you for your kind review. We're pleased to hear that Michael took the time to listen carefully, explain the process in a clear and understandable way, and ensure your enquiry was handled thoroughly. Providing supportive and professional guidance is very important to us, and we appreciate you taking the time to recognise Michael's efforts.
Kind regards
Uyi
I experienced very prompt, professional, and clear communications.
I experienced very prompt, professional, and clear communications, from the onset of myself contacting The Medical Negligence Experts, compared to my two previous experiences.
2026幎7æ15æ¥
The Medical Negligence Experts ããã®åç
Thank you for taking the time to share your experience. We're happy to hear that our team provided the prompt, professional, and clear communication you were looking for. It's especially rewarding to know we stood out compared to your previous experiences. Thank you again for leaving a review, and all the best going forward with the claim.
Kind regards
Uyi
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