This person called Michael who had this interview with me is so gifted and knows his job. He is good listener, patience, polite, sympathetic, clear voice, very good accent, no rushing, in short he... ãã£ãšèŠã
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I was phoned on a Sunday around 11:00 which was a bit bizarre, thinking it must be hard for some individuals having to work at the weekends. The process was explained to me succinct and very clear, fo... ãã£ãšèŠã
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I filled out a form on their website and got a call back instantly. The gentleman I spoke to over the phone was lovely and understanding. He listened to all my concerns and took them seriously. After... ãã£ãšèŠã
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The gentleman who attended to me on the phone did well in ensuring that he got down my detailed story that led to medical negligence. He was highly professional and courteous in his approach. At... ãã£ãšèŠã
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We are industry-leading experts here to make claiming medical negligence simple and to get you the maximum compensation you deserve. We'll Call, We'll Listen, We'll Help
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Albert Hill Street, M20 6RF, Manchester, è±åœ
- the-medical-negligence-experts.co.uk
4.5
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made my help information wentâŠviral and how they have listened to my comp BBC
What made my help information went notice was by this nature how they listen to attributes and directions I got from internally still they can improve wisely and help others like they have help me securely my complaint Thanks
2026幎6æ8æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your review. We're pleased to hear that you felt listened to and supported throughout the process. Your feedback is greatly appreciated, and we're glad we were able to assist you with your complaint. We are always looking for ways to improve our service and help others as effectively as possible. Thank you for taking the time to share your experience.
Best wishes,
Hafsah
I phoned not knowing what to expect
I phoned not knowing what to expect an was pleasantly surprised by the gentleman who answered the call. His responses were careful, kind and thoughtful. He clearly knew his job. Although, ultimately the solicitor did not pursue the claim I was more than satisfied with the enquiry.
2026幎6æ6æ¥
The Medical Negligence Experts ããã®åç
Thank you for your thoughtful review. We're delighted to hear that your initial enquiry exceeded your expectations. It's wonderful to know that our team member was kind, thoughtful, and professional throughout your conversation.
While we're sorry that we were unable to pursue your claim, we're pleased that you felt supported and satisfied with the service you received. We truly appreciate you taking the time to share your experience.
Best wishes,
Beth
Spoke to a lovely man called John andâŠ
Spoke to a lovely man called John and he made me feel at ease and listened to all that I had to say.
He was supportive and easy to understand giving me all the details I needed.
Would recommend this company and John
Thank you
2026幎6æ16æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your lovely review. We're delighted to hear that John made you feel at ease, listened carefully to your concerns, and provided the support and information you needed in a clear and understandable way.
Your recommendation means a great deal to us, and we'll be sure to pass your kind comments on to John. Thank you for taking the time to share your experience.
Best wishes,
Sam
Vik was absolutely fantastic and trulyâŠ
Vik was absolutely fantastic and truly went above and beyond. She listened to my claim with great care and took the time to go through everything thoroughly. Looking back over the events of the last three years and trying to explain them in chronological order was incredibly difficult, but she was so patient and asked thoughtful follow up questions whenever I had missed something or struggled to remember details.
Throughout the process, she showed genuine empathy and understanding for everything I had been through, which made me feel heard, supported, and at ease. Her kindness and compassion meant a great deal to me, and she even took the time to provide follow up support afterwards. I am incredibly grateful for the care and professionalism she showed, and I cannot thank her enough for the exceptional support she provided.
2026幎6æ16æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your wonderful review. We're delighted to hear about the exceptional support you received from Vik.
Itâs clear that she took the time to listen carefully, understand your circumstances, and guide you through what must have been a very difficult conversation. We're especially pleased that her patience, empathy, and professionalism helped you feel heard, supported, and at ease throughout the process.
Your kind words mean a great deal, and we'll be sure to pass your feedback on to Vik. Thank you for taking the time to share your experience with us.
Best wishes,
Hafsah
Rererred to John regarding myâŠ
Rererred to John regarding my situation. He was very professional and understanding. He let me explain what had happened, prompted with questions when it was needed and clearly explained next steps, making the whole process a lot less daunting.
2026幎6æ15æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. I'm pleased to hear that John was able to support you through what can often be a difficult and stressful situation. Providing a professional, understanding service and ensuring that clients feel heard and informed is very important to us. We appreciate you taking the time to share your experience and will be sure to pass your comments on to John.
Best wishes,
Hafsah
Call handler very pleasant indeed
Call handler very pleasant indeed.
Greatly appreciated after a period of 3months in a traumatic injury situation.
2026幎6æ15æ¥
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The Medical Negligence Experts ããã®åç
Thank you for taking the time to leave your feedback. We are pleased to hear that our call handler was pleasant and supportive during what sounds like a very difficult and traumatic period for you. Providing compassionate assistance and a positive experience during challenging times is extremely important to us. We wish you all the best with your continued recovery and appreciate your kind comments.
Best wishes,
Uyi
Jemima was absolutely wonderful andâŠ
Jemima was absolutely wonderful and understanding and im really great full for her help.
2026幎6æ15æ¥
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The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We are delighted to hear that Jemima was able to provide such wonderful and understanding support. We know how important it is to feel listened to and supported, and we're pleased that her help made a positive difference to your experience. We will be sure to pass on your lovely comments to Jemima.
Best wishes,
Beth
The person I spoke to was veryâŠ
The person I spoke to was very empathetic and understanding. She apologised when she had to put me on hold, she explained in simple terms why she was asking the questions. 11 out of 10.
2026幎6æ12æ¥
The Medical Negligence Experts ããã®åç
Thank you for your wonderful feedback. We are delighted to hear that the person you spoke with was empathetic, understanding, and took the time to explain everything clearly. We know how important good communication is, and it's great to hear that she kept you informed throughout the call and made you feel supported. An 11 out of 10 rating is incredibly appreciated, and we will be sure to pass on your kind comments.
Best wishes,
Sam
Great the customer service assistantâŠ
Great the customer service assistant was brilliant, very calm and good listener,
2026幎6æ3æ¥
The Medical Negligence Experts ããã®åç
Thank you for your kind feedback. We are delighted to hear that the customer service assistant provided such a positive experience. Being calm, attentive, and a good listener are qualities we value highly, and it's wonderful to know that this made a difference to you. We appreciate you taking the time to share your comments.
Best wishes,
Hafsah
The Medical Negligence Experts ããã®åç
Thank you for your feedback. We're pleased to hear that you found our service quick and efficient. Providing timely and effective support is important to us, and we appreciate you taking the time to share your experience.
Best wishes,
Hafsah
Brilllant great perfect service ð€âŠ
Brilllant great perfect service ð€ really good at listening great communication get back to you quickly really felt listened to very informative ever so polite and really helpful would highly recommend them.
2026幎6æ10æ¥
The Medical Negligence Experts ããã®åç
Thank you so much for your kind words! It was an absolute pleasure to help you. We're delighted to hear that you felt listened to, well-informed, and supported throughout. Providing excellent communication and service is always our priority, so your feedback means a lot to us. Thank you for taking the time to leave such a lovely review and for your recommendation. We truly appreciate it!
Best wishes,
Hafsah
The Medical Negligence Experts ããã®åç
Thank you for taking the time to leave us a review. We're so glad to hear that you found everything clear and helpful. It means a lot to know we've made a positive difference, and we appreciate you for leaving a review.
Kind regards
Uyi
The Medical Negligence Experts ããã®åç
Hello Robin,
Thank you for your positive feedback. We're delighted to hear that you found your experience helpful and professional. We appreciate the review and all the best going forward with the claim.
Kind regards,
Uyi
Very helpful! Would highly recommend
The lady I spoke with was extremely supportive and super helpful. Really appreciate her kind words and insight with my claim!
2026幎6æ10æ¥
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The Medical Negligence Experts ããã®åç
Hello Laura
Thank you for your positive review. We're pleased to hear that you received supportive and helpful assistance with your claim. Providing clear guidance and excellent customer service is very important to us. Thank you again for leaving a review and all the best going forward.
Kind regards,
Uyi
Spoke at length to a really lovely ladyâŠ
Spoke at length to a really lovely lady called Gemima she was very attentive and very caring. She put my mind at rest and gave me confidence in my claim. Would definitely recommend anyone to get in touch with these experts if they are seeking to make a claim for medical negligence
2026幎6æ10æ¥
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The Medical Negligence Experts ããã®åç
Hello Cheryl
Thank you for your feedback. We're so pleased to hear that Jemima made such a positive impression with her caring and attentive approach. Knowing that she was able to offer reassurance and help you feel more confident about your claim means a lot to us. Thank you for choosing to share your experience.
Kind regards
Uyi
the people that i spoke to whereâŠ
the people that i spoke to where understanding and very thorough in there work it put my mind at rest and comfortable to talk to thank you all very much
2026幎6æ9æ¥
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The Medical Negligence Experts ããã®åç
Hello Patrick
Thank you for your positive review. We're pleased to hear that you found our team understanding and was able to put your mind at ease. It's important to us that our clients feel comfortable discussing their situation.
Kind regards
Uyi
Made me talk to them on the for an hourâŠ
Made me talk to them on the for an hour on the phone for them to ring me back the next day to say they're not gonna take on my case it's all words as usual or these companies have just words words nobody has actually doing anything
2026幎6æ6æ¥
The Medical Negligence Experts ããã®åç
Hello Marnie
Thank you for taking the time to leave a review. We're sorry that your experience left you feeling disappointed.
We understand that discussing a potential claim can take time, and we appreciate the effort you made in speaking with our team. While we would like to help everyone who contacts us, there are occasions where, following a detailed review, we are unable to take a case forward.
We regret any frustration this caused and thank you for your feedback.
Kind regards,
Uyi
Extremely impressed with the chap IâŠ
Extremely impressed with the chap I spoke with. Polite empathetic told me what to expect etc.
Highly recommend in first instance.
Salisbury Wiltshire.
âšâšâšâšâš
2026幎6æ9æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Hello Salisbury
Thank you for your kind review. We're delighted to hear that you were impressed with the service you received and that our team member was polite, empathetic, and able to clearly explain what to expect. Your recommendation means a lot to us, and we're grateful for your kind words.
Kind regards
Uyi
I received very good service whenâŠ
I received very good service when advising about my medical claim. I found them very helpful. I would recommend them to others.
2026幎6æ1æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Hello Mr Hughes
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with our team and found the advice and support provided for your medical claim helpful. Your recommendation is greatly appreciated.
Kind regards
Uyi
Staff were unbelievable helpful
Very helpful staff over the phone and was very understanding and very helpful towards my claim!! Everything sorted very quickly and canât thank the man I spoke to on the phone enough for his help and sympathy towards my circumstances
2026幎6æ8æ¥
èªçºçãªã¬ãã¥ãŒ
The Medical Negligence Experts ããã®åç
Hello Dale,
Thank you for taking the time to leave a review for us. We're pleased to hear that our team was able to provide the support and understanding you needed throughout your claim. We know these situations can be challenging, so it's great to hear everything was resolved quickly and efficiently. Your kind words will be passed on to the colleague who assisted you.
Kind regards
Uyi
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