Thelights4u レビュー 

92
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together. Both deliveries were very quick and effi... もっと見る

企業が回答しました

5つ星のうち5の評価

I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised. The delivery was quick. I had to wait for electrician to... もっと見る

企業が回答しました

5つ星のうち1の評価

Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get... もっと見る

企業が回答しました

5つ星のうち5の評価

Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... もっと見る

企業が回答しました


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4.0

ほぼ満足

TrustScore 5段階評価の4

92件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(92)

過去12か月のレビュー数: 63

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5つ星のうち5の評価

Outdoor garden lights …

I’ve had lots of lights from this company always delivered quickly and in great condition. They were exceptionally well priced and I’m delighted with them. Recommended.

2025年11月1日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Fiona Khan

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち3の評価

Cheap & disappointing

Customer service responded quickly to my enquiries regarding my order. If I'm honest it's the product that' no so great. The mirror is ideal for travel as it folds away but the quality is cheap plastic and the light is not bright enough to be useful. I would have returned it but I don't want to pay further postage costs. I'll probably use the mirror on holiday but it's no good for everyday use. Fairly disappointed. Had a response from the xompany thanking me for my positive response. I am not sure they read the whole review??!!

2026年1月7日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi Joolie,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち1の評価

Purchased a ceiling light and it was…

Purchased a ceiling light and it was never delivered. Contacted the company to return some festoon lights (showing photographic evidence of their delivery) whilst highlighting the ceiling light had not been delivered. They said it was delivered on the 23rd December, so I asked for evidence. They replied with a delivery note from the courier, without a signature, or photographic evidence of the item being received by someone, or placed at my house. So my concern is the item was delivered to the wrong address or something else more concerning happened to it. Either way I do not have what I paid for. The overall cost of my purchase was £124. Only £25 was returned for the festoon lights. The remainder has not been processed as the supplier says it has been delivered. However, I have repeatedly informed them it has still not been delivered. I have asked for photographic evidence or a signature but they have not responded. I am now looking to officially recoup my money. Not impressed with how this has been handled considering I needed this light prior to Xmas as it was the only one both my partner and I agreed upon.

2025年12月23日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

5つ星のうち1の評価

Fraudsters stop ordering

Ordered some lights , were never delivered and when i started calling them they said its already delivered which i never got and my money was taken . When asked for proof they sent me a picture of another parcel with a different name altogether. Now they are not answering my calls for a refund. Don’t order from them they together with Evri they postal partners are committing FRAUD. Stop ordering from these people. I lost my money and warning you don’t fall for them.

2025年11月7日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

5つ星のうち1の評価

Don't buy from them!

I have requested a refund via email (that is the only way), I have not received any response after several days. No one replies to follow up email...

2025年11月28日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

5つ星のうち5の評価

Great product and quick delivery

Great product and quick delivery. Can't fault anything.
Definitely recommend and use again.

2025年11月21日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi Allan
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち5の評価

Great lights

Great lights. Great service. Fast delivery.
What more can you ask?

2025年6月16日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi Stephen
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち5の評価

Great product

Great product, very happy.

2025年11月19日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi Simon
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち5の評価

everything comes on time

everything comes on time, great website

2025年11月14日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi Remi
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち5の評価

Was bit unsure when ordering but was…

Was bit unsure when ordering but was well surprised with the quick delivery and product was how good it was will use them again and have told my friends about them

2025年9月27日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi Martyn
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち5の評価

Good product

Good product, fast delivery

2025年9月18日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Hi David
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn
Customer Relations

5つ星のうち4の評価

The under-counter strip light wouldn't…

The under-counter strip light wouldn't charge and so obviously didn't work. After contacting the company, and asking for a refund, they asked for a photograph - which I sent immediately. They responded with, 'we will share return details with you in a short while.'

That was four days ago.

I've emailed three times during that period to ask for return instructions. I still don't have them.

I think people get this company confused with this company: lights4you which they definitely are not.

I would not purchase from thelights4u.com again.

Update: as you can see from the response below, the company has made it right, which is much appreciated - so I've revised the number of stars given.

2025年11月6日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Lindsey,

We’re sorry for the inconvenience and appreciate your patience. Your refund was processed on 10th November without requiring a return, as we wanted to save you the hassle and postage costs. We also immediately informed you that it may take 3–4 working days to appear in your account.
Our team also reached out to confirm this, as we truly wanted to ensure you were refunded smoothly. We hope this clarifies things and would love the opportunity to serve you better in the future.

Warm regards,
TheLights4U Team

5つ星のうち5の評価

Highly recommend company.

Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thelights4u and they immediately sent the correct bulbs. Their customer service is first class and I have not hesitation in recommending this company.

2025年11月6日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Graham,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

5つ星のうち5の評価

Great fast service and accurate product…

Great fast service and accurate product at a great price

2025年11月6日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Colleen,

Thank you so much for this valuable 5-star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Finn

5つ星のうち5の評価

Fantastic light

Fantastic light

2025年11月5日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Elaine,

Thank you for your positive feedback, which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Finn

5つ星のうち5の評価

Fast

Fast, efficient and professional

2025年10月29日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Mike,

Thank you so much for your 5-star review! We’re thrilled to know you loved your experience with TheLights4U. Your support truly brightens our day!

Kind Regards,
Finn

5つ星のうち5の評価

Great customer service

Quick delivery one light came broken, but was replaced quickly great customer service

2025年9月25日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Suzie,

Thank you for your 5-star review! We’re happy we could resolve the issue quickly — your satisfaction is always our top priority.

Kind Regards,
Finn

5つ星のうち5の評価

The product arrived as promised and I…

The product arrived as promised and I was very satisfied with it

2025年10月1日
自発的なレビュー
Thelights4u ロゴ

Thelights4u からの回答

Dear Harry,

We truly appreciate your feedback and understanding! Our team is always here to make sure every order ends with a smile. Thanks for choosing TheLights4U.

Kind Regards,
Finn

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