I ordered the outside lights for my husband fir Christmas and it turned out I needed more. It was so easy to order another length that actually join together. Both deliveries were very quick and effi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I orded a pair of wall lights and a ceiling light. They were a reduced price so want sure whether they would look as good as advertised. The delivery was quick. I had to wait for electrician to... もっと見る
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Courier failed to ensure package reached me as customer. TheLights4U customer service were contacted via 4 attempted emails, 2 phone calls... Promise made to investigate with the courier and then get... もっと見る
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Received the lights I ordered, they are great quality, at a good price and delivered quickly. When I opened the GU10 bulbs included they were cool white not the warm white I'd ordered. Contacted Thel... もっと見る
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4.0
ほぼ満足
92件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
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Very easily simple to order
Very easily simple to order. I had a few issues and they were happy sort them out immediately and send out replacements / refunds as needed
2025年10月1日
自発的なレビュー
Thelights4u からの回答
Dear Maarya,
Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Car led lights
Lights arrived on time and Work perfectly for the purpose. Happy with product and service so would highly recommend
2025年9月15日
自発的なレビュー
Thelights4u からの回答
Dear Lwilko,
We truly appreciate your feedback and understanding! Our team is always here to make sure every order ends with a smile. Thanks for choosing TheLights4U.
Kind Regards,
Finn
Great quality item
Easy website to use, great selection, fast delivery and quality item, thankyou, will definitely be ordering from them in the future
2025年10月30日
自発的なレビュー
Thelights4u からの回答
Dear Andrew,
Thank you so much for this valuable 5-star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Easy to order
Easy to order, kept informed at each stage of delivery.
Nice looking light that is very bright.
2025年10月24日
自発的なレビュー
Thelights4u からの回答
Dear Customer,
Thank you so much for this valuable 5-star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Finn
Good but not perfect
The conversation with David Patel was informative and I purchased a battery operated PIR censored
light. However, I was not made aware of the size of batteries required. It became apparent after receiving the light, delivered quickly. The batteries are expensive @ £8.00. If they last 26 weeks then OK,
0.32 p a week is fine, but this will only be apparent in May 2026.
The light operates well , so to date I have to say I am happy with it.
One small point, I did send an email, addressed to David on 08/10/25, but sadly no reply. I was enquiring about another possible purchase. I would have thought that I would have been contacted. I have received this week an opportunity to rate the product,
clearly the company are not requesting this information. It must be something they have signed up with another company to get feedback. It would be much better if the company read there replies.
I would rate the company Good but not perfect.
Ian from Cheshire
2025年11月2日
自発的なレビュー
Thelights4u からの回答
Dear Ian,
Thank you so much for your 4-star review and for sharing your experience. We’re delighted to hear you’re happy with your light and truly appreciate your constructive feedback — it helps us continue to improve our service.
Kind regards,
TheLights4U Support Team
Great phone service, good price, excellent product
I phoned to check that what I was ordering did what I wanted. They were very helpful and even pointed out an extra discount I could add at the webshop. Products arrived the next day and worked as described. Very happy and would recommend.
2025年10月24日
自発的なレビュー
Thelights4u からの回答
Dear Rob,
We truly appreciate your feedback and understanding! Our team is always here to make sure every order ends with a smile. Thanks for choosing TheLights4U.
Kind Regards,
Finn
Front door sensor light
Nice looking light. Well packed and arrived on time. Just waiting for Electritian to fit it!
2025年10月19日
自発的なレビュー
Thelights4u からの回答
Dear Customer,
Thank you for your kind feedback! We’re glad to hear your light arrived safely and on time. We hope you’ll love it once it’s installed — enjoy your new lighting!
Kind regards,
TheLights4U Support Team
Awful
Awful. Lights came- non-standard cheap Chinese wiring. No markings on wires. No instructions in the box. No weather seal and it meant to be an outdoor light. Dangerous!
Emailed the company- no reply (surprise surprise).
Avoid like the plague.
2025年11月1日
自発的なレビュー
Thelights4u からの回答
Dear Adam,
Thank you for your feedback. We noticed your review was posted on November 1st, before you contacted us on November 2nd. Despite it being the weekend, our team responded promptly to assist.
All our outdoor lights are tested to meet standard weather-resistance and safety requirements. We’ve sold many of these without similar concerns, and each product is carefully checked before dispatch.
We remain committed to ensuring every customer has a positive experience with our products and service.
Kind regards,
TheLights4U Team
Easy to order with a clear website and…
Easy to order with a clear website and processes
Speedy delivery and excellent customer service
2025年10月27日
自発的なレビュー
Thelights4u からの回答
Dear Rob,
We truly appreciate your feedback and understanding! Our team is always here to make sure every order ends with a smile. Thanks for choosing TheLights4U.
Kind Regards,
Finn
Quick delivery …
Quick delivery still awaiting a response to a question I emailed there customer service
2025年11月1日
自発的なレビュー
Thelights4u からの回答
Dear Customer,
Thank you for your feedback. We’re glad to hear your order arrived quickly and truly apologise for the delay in our response. Our team will get back to you shortly to assist with your query.
Kind regards,
TheLights4U Support Team
Light i bought are great
2025年10月16日
自発的なレビュー
Thelights4u からの回答
Dear Lynn,
Thank you so much for your review
We hope to see you again with us.
Kind Regards,
Finn
Arrived really quickly and the lights…
Arrived really quickly and the lights are brilliant quality. Thank you
2025年9月10日
自発的なレビュー
Thelights4u からの回答
Dear Customer,
Thank you for your positive feedback, which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Lights work well
2025年10月26日
自発的なレビュー
Thelights4u からの回答
Dear Customer,
Thank you for your positive feedback, which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Finn
Thelights4u からの回答
Dear Soma,
Thank you so much! We’re delighted to hear you had a great experience with our customer service.
Kind Regards,
Finn
Thelights4u からの回答
Dear Chantele,
So glad to hear that! Thanks for your kind words and for choosing TheLights4U.
Kind Regards,
Finn
Faulty light
Faulty light - return policy is 48hrs from purchase but light wasn't installed until weekend so they wouldn't exchange.
Despite what they said I did email but got no response.
2025年10月12日
自発的なレビュー
Thelights4u からの回答
Dear Customer,
Kindly note that, in addition to our 48-hour trial period, we also process all return and refund requests via email. However, we have not received any previous communication from your side regarding this order.
Please contact our customer support team so we can assist you promptly and resolve this matter to your satisfaction.
Best regards,
Customer Support Team
TheLights4U
I wish I'd read these reviews before I…
I wish I'd read these reviews before I made my purchase. The light I ordered arrived promptly but was too small for my requirements. Like others I have tried contacting the company by phone, email and WhatsApp and have heard nothing back.
Dave at Customer Service - please get in touch re Order TL4U#2101.
2025年8月20日
自発的なレビュー
Thelights4u からの回答
Hi,
We apologize for the inconvenience this may have caused.
Please contact us via email and we will assist you to the best of your satisfaction.
Kind Regards
Dave
Customer Care
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