Visited the Mansfield site to organise transfer of funds. We were greated by Bella who was friendly and courteous throughout our visit. All of our wishes were dealt with and she explained to us which... ãã£ãšèŠã
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Moved an ISA from VM to Nottingham BS. Opened account with NBS having had notification from VM that my ISA was ending. Left details ,sort code etc, Had previously visited branch to inquire about vie... ãã£ãšèŠã
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Straightforward in opening the cash isa account online and received many email updates on how the transfer was progressing. In fact the transfer was completed on the maturity date so no loss of int... ãã£ãšèŠã
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Good old fashioned service with a smile, with some privacy whilst conducting your banking. No personnel walking around with devices in an open plan area and everyone listening to your business. A payi... ãã£ãšèŠã
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Nottingham Building Society ã«ã€ããŠ
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Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9â5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, youâll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website â here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, youâll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website â here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
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Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, è±åœ
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4.9
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Excellent quick service
Excellent quick service, with all the major points clearly described, and the majority of the paperwork completed by computer / teller with our confirmation the main task we were expected to do.
2026幎7æ17æ¥
Nottingham Building Society ããã®åç
Hi Graham,
We're so pleased to hear that you experienced excellent and quick service. It's great to know that our team clearly described all the major points and made the process smooth by handling most of the paperwork for you. Thank you for your positive feedback!
Sharon - Customer Team.
The lady who served me was friendlyâŠ
The lady who served me was friendly helpful and knowledgeable
2026幎7æ16æ¥
Nottingham Building Society ããã®åç
Hi Sheila,
Thank you for your kind feedback. We're delighted to hear that our team member was friendly, helpful, and knowledgeable, making a great impression.
Sharon - Customer Team.
Polite person
From siting down to getting up I was made to feel relaxed. Everything I asked was answered in a way I could understand. She was polite and very helpful. Everything went so easy from start to finish and the transfer took about a week to complete.
2026幎7æ21æ¥
Nottingham Building Society ããã®åç
Hi Andy,
We're so pleased to hear that you felt relaxed and that everything was explained clearly and understandably. It's good to know that the process was smooth from start to finish. Thank you for sharing your positive experience!
Sharon - Customer Team.
The right amount of information in aâŠ
The right amount of information in a well presented manner. By friendly staff professional staff. Good product knowledge and advice without any selling tack ticks.
2026幎7æ18æ¥
Nottingham Building Society ããã®åç
Thank you for your wonderful feedback! We're so pleased to hear that our staff provided you with clear information and professional advice without any pressure. It's also great to know you had such a positive experience.
Sharon - Customer Team.
Wasn't that impressed think you shouldâŠ
Wasn't that impressed think you should of emailed me saying my isa had arrived into branch instead of me coming to Branch to check as noticed had left my bank?
2026幎7æ21æ¥
Nottingham Building Society ããã®åç
Hi Jacqui
Thank you for your review.
I'm sorry to hear you were disappointed with your experience. I can see that the branch sent a letter to you on the same day the ISA funds were received. However, I appreciate that this would not have reached you immediately due to postal delivery timescales.
Sharon - Customer
Very best, Sharon - Customer Team
Very helpful staff
George at Newark Branch sorted out everything for us very efficiently.
2026幎7æ16æ¥
Nottingham Building Society ããã®åç
Hi Ann and Ted,
Thank you for your feedback. We're delighted to hear that everything was sorted out efficiently for you during your visit. It's great to know our team provided such excellent service.
Sharon - Customer Team.
Speedy service with ISA
I went in to obtain an ISA and this was sorted quickly without a prior appointment and handled professionally with relevant information supplied
2026幎7æ16æ¥
Nottingham Building Society ããã®åç
We're so pleased to hear that obtaining your ISA was a quick and professional experience, and that you received all the relevant information. Thank you for sharing your positive feedback.
Sharon - Customer Team.
It's great to be able to go in at aâŠ
It's great to be able to go in at a local branch,face to face
2026幎7æ20æ¥
Nottingham Building Society ããã®åç
Hi Andrew,
We're so pleased to hear that you value the ability to visit a local branch and speak with our team in person. Thank you for your kind words!
Sharon - Customer Team.
This is five stars to date
This is five stars to date . My transfer is not yet completed.due to maturity dates .
2026幎7æ13æ¥
Nottingham Building Society ããã®åç
Hi Leuan,
We appreciate your five-star rating! Thank you for taking the time to leave a review, do let us know if we can help with anything else.
Sharon - Customer Team.
Easy to follow instructions
Easy to follow instructions, good app and a very helpful staff member when I called. Good rate of interest.
2026幎7æ13æ¥
Nottingham Building Society ããã®åç
Hi Karen,
Thank you for your positive feedback. We're so pleased to hear you found our instructions easy to follow, enjoyed using our app, and received helpful support from our team.
Sharon - Customer Team.
very helpful and pleasant staff
very helpful and pleasant staff, fully explained everything we wanted to know , and best of all , pass books for your accounts
2026幎7æ8æ¥
Nottingham Building Society ããã®åç
Jo and Gary,
Thank you for your wonderful feedback. We're so pleased to hear that our team was helpful and clearly explained everything you wanted to know. We're also glad you appreciate our passbooks, as many of our customers value them.
Sharon - Customer Team.
Easy and quick to open a new account
Easy and quick to open a new account. Good interest rate.
2026幎7æ11æ¥
Nottingham Building Society ããã®åç
Hi Jane,
Thank you for your feedback. We're delighted to hear that opening your new account was a quick and easy process, and that you're happy with the interest rate.
Sharon - Customer Team.
Products available explained well
Products available explained well. Friendly and helpful staff.
2026幎7æ8æ¥
Nottingham Building Society ããã®åç
Julian,
Thank you for your kind feedback. We're so pleased to hear that our team explained our products well and provided friendly, helpful service. We really appreciate you taking the time to share your experience.
Sharon - Customer Team.
Helen was extremely informative andâŠ
Helen was extremely informative and helpful from the Eastwood branch
2026幎7æ15æ¥
Nottingham Building Society ããã®åç
Hi Jason,
We're so pleased to hear that Helen at the Eastwood branch was extremely informative and helpful during your visit. Thank you for sharing your positive feedback!
Sharon - Customer Team.
Relatively easy to open the account IâŠ
Relatively easy to open the account I wanted online. Guided through the ID process helpfully.
2026幎7æ10æ¥
Nottingham Building Society ããã®åç
Hi Ian,
Thank you for your feedback! We're so pleased to hear that opening your account online was a smooth and easy process, and that you found the ID verification helpful.
Sharon - Customer Team.
Nottingham Building Society ããã®åç
Paul,
We're so glad to hear that you found the online registration and account opening process to be straightforward. We appreciate your positive feedback!
Sharon - Customer Team.
The staff
the staff were great very helpful and explained everything in detail and made everything very straight forward and easy .most of all i like the pass books
2026幎7æ8æ¥
Nottingham Building Society ããã®åç
Mr G Wood,
Thank you for your feedback! We're so pleased to hear that our staff were helpful and made everything straightforward and easy for you. It's also great to know you appreciate our passbooks, as many of our customers do.
Sharon - Customer Team.
Good helpful staff
2026幎7æ1æ¥
Nottingham Building Society ããã®åç
Hi Karen
Thank you for taking the time to leave a review, it's great to know that you found our staff so helpful.
Sharon - Customer Team.
Good Customer Service
Every time I have made contact have been very helpful and a good example of good customer service.
2026幎7æ9æ¥
Nottingham Building Society ããã®åç
Thank you for your kind words! Itâs wonderful to hear that each interaction with our team has been so positive and supportive. We truly appreciate you taking the time to share your experience. Sharon-Customer Team
Nottingham Building Society ããã®åç
Thank you for your feedback. Weâre so pleased to hear our team made your experience smooth and supportive. Your kind words mean a lot and encourage us to keep providing the best possible service. Sharon-Customer Team
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