Magda was super helpful today, she checked all fragrances on our skin and waited while it settled, then provided full gift wrap service with personalised ribbon. Such a lovely experience.
所在地
所在地を変更Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY BLACKPOOL, GB
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レビュアーのコメントを見てみましょう
Excellent service, offers and price. Tracey was great at advising which perfume to buy and helped set up membership to get future rewards and member prices. I purchased a gift set which was wrapped an... もっと見る
Friendly sales assistant who helped me exchange a perfume.
企業が回答しました
I always come to this shop and the girls always spend so much time with me helping me. Fantastic service always . Especially Anne Marie, Tracey, Donna and Bella
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Kiosks 3, 4 & 5, Hounds Hill Shopping Centre, Victoria St, FY1 4HY, BLACKPOOL, 英国
4.9
優良
241件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely, friendly, helpful staff.
My husband took me to The Perfume Shop as a treat for my birthday. The lady that served us, Lizzy, was extremely helpful by advising of new perfumes, as well as helping with the perfume I went in for. I hadn’t heard of the VIP Rewards programme, so she helped set me up as a VIP customer. My husband bought me 2 perfumes, the one I went for & another one. We chatted about the fact it was my birthday that day & she gave me some samples to try too. She couldn’t have been more helpful & we appreciated her help.
2026年6月17日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My visit to the Houndshill branch
My visit to the Houndshill branch was a refreshing experience.
Unfortunately I was a single day late for the Father’s Day discount but the perfumer Angela was so knowledgeable and helpful that it softened the blow of the costly Chanel I wanted!.
Far from being pushy, she guided me through the differences between the strengths and types, teaching me quite a few things I never knew.
She took the time to educate me on a few things (as others had obviously misinformed me about fragrance previously) and she relayed her many years of experiences to me in a way which had significant relevance to me personally without being condescending and ultimately resulted in me making a £215 purchase using her advice as to why it was the right one for me and I had no regrets in making such an expensive purchase.
Give this lady a bonus or a day off or something!!
Very impressed and I sincerely hope both herself and upper management get to read this review and reward her accordingly.
Five stars and a Smiley face from me all the way. ⭐️⭐️⭐️⭐️⭐️🤩
2026年6月22日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady was very nice knew what she…
The lady was very nice knew what she was talking about and was very clear and very nice to me
2026年6月10日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was served by Amanda very helpful and…
Was served by Amanda very helpful and nice great customer service would recommend
2026年6月5日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tracey excellent service knows her…
Tracey excellent service knows her product would buy again Offered us discount card first time one offered to us as other stores we visited never did in years of shopping great place recommended 5 stars.Blackpool Rocks
2026年6月5日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I got the items I wanted at a good…
I got the items I wanted at a good price and good delivery thanks
2026年5月30日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Donna from Blackpool perfume shop was…
Donna from Blackpool perfume shop was amazing to help me and mum, got good bargain, polite, very helpful, this shop is amazing we come here twice a year 😊
2026年6月1日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service from Donna
Fantastic service from Donna. Great customer service. Also made sure she saved me money and got me the best deal. Thanks Donna
2026年5月18日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Value
Good website. Great prices. Quick ordering. Speedy delivery. Definitely use again
2026年5月1日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service and assistance
Excellent service and assistance, great price and love my new scent 🩷
2025年10月31日
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service and a great price
Amazing service and a great price. Had my gift wrapped better than I ever could from Tracey. Thanks x
2026年5月2日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service with a smile
Fantastic service with a smile. Extremely helpful with expert advice.
2026年5月1日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service from Donna
Great service from Donna. She went above and beyond to assist me. Weldone.
2026年4月28日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service today at the Blackpool…
Amazing service today at the Blackpool store, Tracy was so hopeful and went above and beyond with the service. I always have a good experience at the Perfume store
2026年4月24日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amanda is absolutely fabulous amazing…
Amanda is absolutely fabulous amazing customer service very kind 😊
2026年4月24日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had a wonder customer experience the…
Had a wonder customer experience the woman Amanda was brilliant highly recommended
2026年4月24日
自発的なレビュー
The Perfume Shop - Blackpool 61 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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