Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... もっと見る
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所在地
所在地を変更Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Balkees was so helpful in store! She patiently walked us around the store introducing us to so many new scents. Even when we’d say no to one she was more than happy to show us another with a similar s... もっと見る
企業が回答しました
I have been here before but this time sales advisor Atousa made sure to make it special, assisted me to select the perfect perfume for my sister. Wrapped it up. Love it overall, great experience.
企業が回答しました
We visited Brent cross shopping centre London yesterday. Me and my husband ordered couple of perfumes. Two stuff (Areen and Shaquila) were absolutely amazing, they both helped us a lot, found the righ... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, 英国
4.9
優良
150件のレビュー
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I went to Brent Cross brunch
I went to Brent Cross brunch. I was one of your customer service. His name is Diego. Honestly my sister and I went there to buy a perfume and did find the kind that we were looking for? He went extra miles helping us, talking to us very nicely he is such a very good customer service. I’m going to let you no I really appreciate the time spend with us inshore trying to help us find what we need. please kindly say thank you to him for the help thank you.🙏🏾❤️
2026年8月20日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service from Diego
Amazing customer service from Diego, have been to many perfume shops but this one was the best
2026年8月22日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a very good experience with areen…
I had a very good experience with areen she helped me and my daughter fond the beat gift ! Amazing customer service!
2026年8月21日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Areen was very helpful in helping me…
Areen was very helpful in helping me and my mum to find the perfect gift! She’s very kind and knowledgeable!
2026年8月21日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Dura's genuine passion
Dura's genuine passion and deep knowledge about her boutique scents. We will be back.
2026年8月21日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service
Great customer service, went over and beyond to help us.
Thanks a lot Diogo
2026年8月20日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Belkees was amazing thank her for me❤️
2026年8月20日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing experience!
Amazing experience!! The employee Ahmed was brilliant he was funny and offered great customer service offering great perfumes and prices. Give that man a raise.
2026年8月15日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Our visit at the Perfume Shop was made…
Our visit at the Perfume Shop was made so easy thanks to Balkees. She helped us choose our product with confidence and ensured it’s a happy purchase.
2026年8月15日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Parastoo was lovely
Parastoo was lovely! Helped me get a gift for my grandma and made it a lovely experience - will definitely come back to this Brent Cross branch!
2026年8月14日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a fantastic experience at The…
I had a fantastic experience at The Perfume Shop in Brent Cross while looking for a birthday gift for my girlfriend. Parastoo and Alina were incredibly helpful, patient, and knowledgeable, guiding me through the options until we found the absolute perfect scent for her. Their warm customer service made the process completely stress-free, and my girlfriend absolutely loved her gift. I highly recommend seeking out Parastoo or Alina if you want expert advice and a welcoming shopping experience.
2026年8月12日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very welcoming and professional
Very welcoming and professional. Knew what she was doing and I’m
Happy to come back because Balkees
2026年8月11日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Had a really experience. Diogo was so helpful in selecting the best perfume for a gift.
2026年7月23日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Khamis and diogo has been extremely…
Khamis and diogo has been extremely helpful and the customer service has bin top quality when they were helping me to find the right fragrance.
2026年7月23日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Arwen and Ahmed - Thank you…
Arwen and Ahmed were absolutely amazing! They were both incredibly friendly, welcoming, and professional from start to finish. They made the whole experience enjoyable with their positive attitudes and excellent customer service. They went above and beyond to make sure everything was perfect, and their kindness really stood out. I truly appreciated their help and would highly recommend them to anyone. Thank you both for such outstanding service!
2026年7月21日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Met Diago and bought a perfume at Brent…
Met Diago and bought a perfume at Brent cross shop, he is tje best guy and helped us a lot and very good customer service , welldone to him
2026年7月21日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience with The Perfume Shop
Great experience with The Perfume Shop! Areen was so helpful, friendly, and made everything easy. Excellent customer service—thank you!
2026年7月18日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very friendly
Very friendly, welcoming (Areen). Lovely girl. Loved our whole experience. Was very patient and not rushing us at all. Gave us all the options i was looking for and helped me pick the perfect perfumes for me. Came from far away and would definitely visit again when i come here next. Thank you so much
2026年7月16日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen she amazing and professional lady…
Areen she amazing and professional lady she every smell on the card she is professional and helpful sweet lady
2026年6月9日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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