Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... もっと見る
企業が回答しました
所在地
所在地を変更Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... もっと見る
Balkees is very professional, approachable… very attentive and patient when dealing with customers. She is a scent expert since she knows which scent we are looking for. Thank you 😊
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, 英国
4.9
優良
151件のレビュー
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Rajeeka was lovely and super helpful in…
Rajeeka was lovely and super helpful in helping us pick gifts out!
Super welcoming and advised us well and gift wrapped so lovely - thank you!
2026年5月13日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing customer service
amazing customer service . Areen was lovely and really helpful
2026年5月12日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was so helpful and patient with…
Areen was so helpful and patient with me deciding what to get my partner for a gift!! Thank you so much! I’m now the latest fan of hugh parsons
2026年5月12日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was very lovely and friendly…
Areen was very lovely and friendly 10/10 service
2026年5月10日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had the most wonderful experience in…
I had the most wonderful experience in the store with Shaquilla. She was so warm and helpful and a credit to the store!
2026年5月6日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zilan at the Brent Cross branch was…
Zilan at the Brent Cross branch was super helpful and showed us perfumes and helped us to choose the best fragrance based on our needs, her service was brilliant!
2026年5月4日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderfull experience Dura was very…
Wonderfull experience Dura was very helpfull and very friendly.
2026年5月2日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen gave such excellent service and…
Areen gave such excellent service and helped me find what gifts i needed! She was very patient and kind
2026年5月2日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great help from Shaquela
2026年5月1日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nushara anf shaquilla were very kind…
Nushara anf shaquilla were very kind and helpful. They provided excellent customer service
2026年5月1日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service from Areen she…
Great customer service from Areen she was very patient and made it a very nice shopping experience
2026年5月1日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Got served my Ahmad with excellent…
Got served my Ahmad with excellent customer service, really knew what he was talking about with scents, notes etc
2026年4月30日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience at the perfume shop in…
Great experience at the perfume shop in Brent Cross. The staff were very helpful, friendly, and knowledgeable. I’ll definitely be coming back! Areen Zilan and Ahmad were very helpful.
2026年4月29日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to the store today to buy a…
I went to the store today to buy a present for my work colleague.
I was served by Rajeeka she was very professional and very kind.
She assembled a very beautiful present for us.
Thank you Brent Cross team!
2026年4月29日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a lovely experience at the perfume shop
I had a lovely experience at the perfume shop. This is thanks to Selena. She had amazing customer service and great advice regarding the perfumes. She was very helpful.
2026年4月27日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great experience at the perfume…
I had a great experience at the perfume shop thanks to Shaquilla. She was incredibly helpful, kind, and had such a warm, friendly personality. She made the whole experience enjoyable with her sense of humour and really took the time to help me find exactly what I was looking for.
It’s rare to come across someone so genuinely attentive and engaging she made a big difference to my visit. I’ll definitely be coming back again!
2026年4月25日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Arwen was very sweet to me :)
2026年4月20日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks to Rajeeka & zilan in Brent X
Thanks to Rajeeka & Zilan in Brent Cross branch, they were really nice and friendly and they helped me to choose a gift for my daughter 30th birthday. Thank you girls see again soon 🌺
2026年4月18日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Thanks Rakeeka for your wonderful…
Thanks Rajeeka for your wonderful service. Such a bubbly friendly smiling beautiful person.
Had an amazing experience, looking forward to seeing you soon!
2026年4月18日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nushara
I just want to thank you to nushara for giving me expectational experience at the perfume shop today she was super amazing helped me with different options of perfumes done amazing gift wrapping without her I wouldn’t have known what fragrance to even buy.
2026年4月18日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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