Ahmad and Atousa were exceptional. Extremely helpful with finding the right fragrance for my friend and within my budget. They were so friendly yet professional! Because of them, I'll visit that part... もっと見る
企業が回答しました
所在地
所在地を変更Prince Charles Drive, Unit N8-N9, NW4 3FP London, England, GB
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Balkees has been absolutely amazing. I told her my budget and she was able to give me one of the high-end fragrance based on my budget as a gift for a work colleague excellent advice and support throu... もっと見る
Balkees is very professional, approachable… very attentive and patient when dealing with customers. She is a scent expert since she knows which scent we are looking for. Thank you 😊
Atousa & Diogo really helped out on the floor helping me chose what perfume I wanted for my mum and a separate one bundle for my girlfriend. Very nice people, if you have any doubts these people will... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Prince Charles Drive, Unit N8-N9, NW4 3FP, London, England, 英国
4.9
優良
151件のレビュー
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The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
It is ready for whatever situation
It is ready for whatever situation, you know the products. I recommend it after Arene with the greatest confidence.
2026年4月17日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wonderful service by Sindi
2026年4月17日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Dora is amazing and would go again!
Went to perfume shop today with my mum to find a new scent. Dora who was helping us was so lovely and because of her had such an amazing experience. She is very knowledgable about all the products and scents. Would definitely go back again!
2026年4月13日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I went to buy gifts
I went to buy gifts. Areen at the Brent Cross store was super helpful. She understood what I was looking for and showed some very good options within my budget. The store was good too, selection of products and the layout. Overall, great experience.
2026年4月12日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff especially Rajeeka
Rajeeka was so helpful and friendly, as was everyone else. Great store and service
2026年4月11日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 Management and service
Sindi the manager was amazing- so helpful and truly made my experience 10/10. She made me feel welcomed and was able to help me find a gift for my partner. I will be back again
2026年4月11日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best customer service
I had a wonderful experience at perfume shop Brent Cross today, Ms Rajeeka was so professional and done her job amazingly. She was very soft spoken, she helped me to choosing perfume for my mum. Highly recommend this place
2026年4月11日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Chanel was discounted as advised by the…
Chanel was discounted as advised by the nice young lady in a perfume shop. Not available in shops.
Came home ordered Chanel, it arrived 2 days later.
I’m glad they changed delivery instructions so had to sign. My delivery last time was left on the doorstep and was stolen
2026年4月6日
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Bushcraft was a great help
Bushcraft was a great help . Would definitely recommend to my family and friends. And will be back for more .thank you
2026年4月8日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Made my day
Made my day, very good customer service, she helped me choose the best perfume. Served by khemisa
2026年4月8日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Areen
Served by Areen. A lovely buying experience. Very helpful with no pressure at all. A
Wonderful shop and friendly staf
2026年4月6日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Servive is great espically Rajeeka
Servive is great espically Rajeeka, very professional, knowledgable and helpful. Great experience overall, got some great perfumes.
2026年4月4日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My experience was very pleasant Zilan…
My experience was very pleasant Zilan made it very joyful and informative every question I asked she answered teaching about the notes in all the perfumes, everything she sprayed me was amazing I can’t wait to be back to buy more!!!
2026年4月2日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff who served us was so kind and…
The staff who served us was so kind and welcoming. Her name is MEHR. She helped us find everything we needed, which was so sweet and lovely of her. Overall good staffing 👏🏾. Love every scent we got
2026年4月1日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
AHMAD & SHEQUILA OH MY GOD what a…
AHMAD & SHEQUILA OH MY GOD what a lovely experience with these two lovely people. Treated more than just customers. Spent more than 45 minutes with me showing me someone the best perfumes ever. Ahmad was the best among both.
2026年4月1日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Zilan was helpful
Zilan was helpful, polite and listened showed interest she was amazing.
2026年3月30日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Areen was very helpful showing us all…
Areen was very helpful showing us all the perfumes in the store. Super helpful with telling us the notes and giving us recommendations.
2026年3月27日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I came to buy a scent for my mum and a…
I came to buy a scent for my mum and a lady called Dura was extremely helpful and very attentive to what I was looking for. She listened to the specific notes which I was looking for and managed to find me the perfect scent. She also wrapped the gift very nicely for me which was much appreciated, great service thanks again.
2026年3月23日
自発的なレビュー
The Perfume Shop - Brent Cross Boutique 380 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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