The member of staff who served me was fantastic his name was Harley in The Buchanan Galleries Glasgow . I’ve looking forward to a particular Moshino perfume that’s difficult to get and I always got it... もっと見る
所在地
所在地を変更Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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Dianne was very friendly, charming, funny, knowledgeable, patient and professional. She helped me make the right choice of fragrance for my step-father's 60th birthday. The Sauvage Extrait was... もっと見る
企業が回答しました
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... もっと見る
企業が回答しました
The website is so easy to navigate and the prices are reasonable. Delivery was your usual three days as most companies are and scent and deodorant where great value.
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
連絡先
Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, 英国
4.9
優良
161件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Lorraine has been really receptive and…
Lorraine has been really receptive and helpful regarding walking me through perfume sale and what to expect. Thank you, x
2025年8月30日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Quality staff
Quality staff, great service. Linda was brilliant as usual. Huge thank you for Linda. I left with the perfect perfume ✨️
2025年8月28日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
The Lovely Diane
The lovely Diane put up with me asking her about all the Boss aftershave and introduced me to the newest one that was just out of my price range but got my lovely aftershave with a lovely smile and great knowledge.
I am a customer service manager and The Perfume Shop is very lucky to have an employee that is just so naturally as good as Diane.
10/10
Thank you!
2025年8月28日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
We appreciate your fantastic feedback! We are so glad to hear about your positive experience and that our team member's expertise enhanced your visit. Thank you for taking the time to share.
Jasmyn
The Perfume Shop
amazing customer service and super sweet
i am completely clueless when it comes to perfumes but harley and linda were so lovely helping me choose. harley gave such good recommendations and helped me find the perfect scent! (ps harley i am manifesting the perfect wolfcut for u)
2025年8月26日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
We're glad you enjoyed your experience! It's wonderful to hear that our team members were so helpful in guiding you to find the perfect scent. Thank you for your kind words and the wolfcut manifestation!
Kind regards,
Jasmyn
The Perfume Shop
Amazing service
Absolutely the best place to buy fragrance
Harley was outstanding and I cannot wait to do all my Christmas shopping there and have it all gift wrapped too
2025年8月22日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Harley was so helpful in the Glasgow…
Harley was so helpful in the Glasgow store, really happy with my purchase!
2025年8月12日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Great experience
Diane was great checked that the perfume was in stock it wasnt and then ordered it for me online. Very friendly and helpful would certainly buy from that branch again
2025年8月2日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
Staff made this experience great
Staff made this experience great. Diane was incredibly helpful, updating my points card, informing me of my eligible discounts and finding me a new fav perfume!
2025年7月29日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Great service from Harley buying gifts…
Great service from Harley buying gifts for a friend
2025年7月27日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Niamh was very helpful in helping us…
Niamh was very helpful in helping us make our decision. Vey knowledgable on the scents that were available
2025年7月24日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Exceptional customer service
Harley went above and beyond to help me with a faulty product when I thought I wouldn’t be able to get any help.
He ensured I got an exchange of the same product with no fuss at all.
Will be buying all my perfumes from here in the future!
2025年7月21日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Niamh was polite and very friendly and…
Niamh was polite and very friendly and efficient. Will definitely be back for another purchase. We purchased the Mens Valentino
2025年7月19日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Neave & Lynn couldn’t have been more…
Neave & Lynn couldn’t have been more helpful,and thoughtful bought a few extras too and looking forward to trying out my samples 🥰
2025年7月17日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
The staff are very caring especially a…
The staff are very caring especially a lady called Lin..she is amazing and hard working 💪.
2025年7月17日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Great service
Came in maybe two weeks ago just for a wee browse and was helped by Ella who patiently waited as I went through sample after sample eventually landing on the one I get all the time but she was very pleasant and always had a smile on her face throughout the process.
2025年7月3日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Fabulous service in the shop
2025年7月4日
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Niamh was very helpful &patient .
2025年7月14日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
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