Had birthday money burning a hole in my pocket and was running short of YSL MYSLF, one of my favourite aftershaves. Went to The Perfume Shop as they had a promotion on all fragrances over a certain pr... もっと見る
企業が回答しました
所在地
所在地を変更Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF GLASGOW, GB
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Was served in the buchanan store by a lovely lady Diane, good old fashioned customer service, such a lovely lady,
企業が回答しました
Been going to Buchanan Galleries store for few years now. Excellent staff with perfect Knowledgeable advise. Management team especially helpful. Will always get my wife's perfume there.
企業が回答しました
Visited the Glasgow Buchanan Galleries store yesterday with my son. Upon entering we where greeting by Lynn. My son wanted to smell an aftershave. Lynn got it for him then gave us some information... もっと見る
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 40/G, Buchanan Galleries, 220 Buchanan Street, G1 2GF, GLASGOW, 英国
4.9
優良
153件のレビュー
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Great service from Harley buying gifts…
Great service from Harley buying gifts for a friend
2025年7月27日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
Niamh was very helpful in helping us…
Niamh was very helpful in helping us make our decision. Vey knowledgable on the scents that were available
2025年7月24日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Exceptional customer service
Harley went above and beyond to help me with a faulty product when I thought I wouldn’t be able to get any help.
He ensured I got an exchange of the same product with no fuss at all.
Will be buying all my perfumes from here in the future!
2025年7月21日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! We appreciate you and thank you so much for shopping with us.
The Perfume Shop.
Niamh was polite and very friendly and…
Niamh was polite and very friendly and efficient. Will definitely be back for another purchase. We purchased the Mens Valentino
2025年7月19日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I'm glad you had a 5* experience, thank you for your review!
The Perfume Shop
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Neave & Lynn couldn’t have been more…
Neave & Lynn couldn’t have been more helpful,and thoughtful bought a few extras too and looking forward to trying out my samples 🥰
2025年7月17日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
The staff are very caring especially a…
The staff are very caring especially a lady called Lin..she is amazing and hard working 💪.
2025年7月17日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Great service
Came in maybe two weeks ago just for a wee browse and was helped by Ella who patiently waited as I went through sample after sample eventually landing on the one I get all the time but she was very pleasant and always had a smile on her face throughout the process.
2025年7月3日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Fabulous service in the shop
2025年7月4日
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for your sharing your positive experience.
Kind regards,
The Perfume Shop Team
Niamh was very helpful &patient .
2025年7月14日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Harley at Buchanan Galleries
My partner and I popped into the Buchanan Galleries branch in Glasgow on the 8th of July and couldn’t have been more impressed with the fantastic customer service given by Harley. He was friendly, immediately offered his help when we arrived and was so knowledgable about all the fragrances. It really felt like a personalised shopping experience. Now that my partner has his aftershave sorted, I’m already planning a return visit where Harley can hopefully help me to choose my next perfume. In short, he was a star - thank you Harley!
2025年7月8日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Excellent customer service
Buchanan Galleries Glasgow! Harley!!! Visited for new fragrance met by Harley smiley face helpful . Asked relavent questions sampled chose got a couple of similar samples to compare happy customer. Excellent customer service. Thank you Harley
2025年7月8日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I ended up buying the wrong perfume for…
I ended up buying the wrong perfume for my partner sadly, but Diane at the Buchanan Galleries shop handled the return perfectly. She also had excellent insight when I had some follow up questions. She was very good at her job and should be commended.
Meanwhile the online purchase was very easy, straight forward and efficient.
All great.
2025年7月1日
The Perfume Shop - Buchanan 60 からの回答
Hi,
We're happy to hear that the online purchase was easy and efficient. We appreciate your positive feedback regarding the return process and the assistance provided in the shop. We will pass along your kind words.
The Perfume Shop
Great customer service
Diane and Niamh were so great today in store. Really knowledgable and a great help. Bought 2 items due to their help.
2025年7月5日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
Very friendly staff
Very friendly staff! Served by a super helpful staff member named Emma when looking for a gift and she even made me aware of the discounts I'd be eligible for. Will be back again
2025年7月6日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Diane provided great service and…
Diane provided great service and knowledge with our trip today!
2025年7月5日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
The Perfume Shop - Buchanan 60 からの回答
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Excellent service …
Diane and her team were wonderful today. Couldn’t have been more helpful! We got exactly what we were looking for, very happy customers.
2025年7月3日
自発的なレビュー
The Perfume Shop - Buchanan 60 からの回答
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
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