I always call into the Perfume shop in Burnley when in town . I love fragrance and collect on a small scale , I always find the staff extremely helpful. I called in today to test out a new perfume and... もっと見る
企業が回答しました
所在地
所在地を変更75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Successful visit to the Burnley store where Tash helped me finding the fragrance for me. I'm usually very indecisive but with Tash's help I've made a great decision in a short time and very happy with... もっと見る
企業が回答しました
Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... もっと見る
企業が回答しました
Maryam give me lovely customer service and she was really kind with me thank you for your help
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, 英国
5.0
優良
507件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always a smiling and courteous team
Always a smiling and courteous team, Happy to help with anything you ask, Jade & Jamie are lovely and have the experience to offer great suggestions for an easy shopping experience 😊
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thankyou Jade for helping me find my…
Thankyou Jade for helping me find my mum the perfect birthday present ❤️
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
A wonderful team!
Every time I come to this store the staff are always so lovely and helpful, they truly want to help you find the perfect gift & not just to sell you something for the sake of it, today I had a lovely chat with Maryam who gave me plenty of ideas on which fragrances to go for! I did not buy anything today but I have a much better idea what I'm shopping for in future! Absolutely fantastic team!
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Maryam was very helpful
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jamie was so helpful- gave us some…
Jamie was so helpful- gave us some great advice and was happy to help (even though we decided we wanted to smell the whole shop) Thankyou Jamie!
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jaimie served us
Jaimie served us, he was helpful and told him what scents we liked and picked us the perfect scents.
Had some brill offers on too and came away smelling beautiful and really happy with the deals they had in store!
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very helpful and got what a needed
Very helpful and got what a needed. Maryam was very friendly
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Thank you to Jamie
Thank you to Jaimie, great service
Served me with a smile
Jaimie A
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very friendly really helpful lovely…
Very friendly really helpful lovely service.... thank you ❤️
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Jamie
Great service from Jamie. He told me about their offers and what would be most cost effective. Very personable. Thank you.
2026年8月12日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was greeted by Tash who was really…
I was greeted by Tash who was really friendly and after talking to her about what scent I was looking for, it was clear she was knowledgeable about the brands as she was able to give me a variety of options to choose from. She also introduced me to newer options that I hadn’t considered before, and I did end up purchasing a fragrance that she had recommended for me. There were additional offers on and I left feeling very satisfied with my purchase.
2026年8月10日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Georgia in Burnley
I was served by Georgia in Burnley, who was lovely and served me with a smile, very helpful and I'm going back on payday to by GIORGIO ARMANI Si as she gave me a sample and it smells amazing, good choice Georgia and thank you.
2026年8月11日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The lady who assisted me( Georgia)…
The lady who assisted me( Georgia) today was very helpful with my purchases. Experienced wonderful customer service. Would definitely recommend to my friends and definitely coming back again 🥰
2026年8月11日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience really helped out to…
Great experience really helped out to do a gift box for my mums 60th lovely helpful staff thank you
2026年8月11日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great staff Tash was great always looks…
Great staff Tash was great always looks after me. Jamie is ace too 😊❤️
2026年8月10日
自発的なレビュー
The Perfume Shop - Burnley 302 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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