I have been served by Julie for over 13 years, and I wouldn’t go to anyone else.She always provides exceptional customer service and knows exactly what I like. Her knowledge is outstanding, and she... もっと見る
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所在地
所在地を変更9 Trinity Square,, CO1 1JR COLCHESTER, GB
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I’ve been coming here 8 years plus and Julie the beautiful lady has always served me with lovely smile and all goes extra mile New team leader Chantelle has been amazing and helped with with every... もっと見る
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Really good, only thing to not get the full 5 stars was on the personalised ribbon the letters were rubbing off other than that fab. Fast delivery Good communication Definitely recommend
企業が回答しました
The “ Perfume Shop” was on the ball. Shame about your conveyor Royal Mail, they took 2 attempts to deliver as the first they failed with a pathetic excuse.
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企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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9 Trinity Square,, CO1 1JR, COLCHESTER, 英国
4.9
優良
144件のレビュー
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I came to the perfume shop and the…
I came to the perfume shop and the person helping me find my signature smell, her name was julie with the most amazing customer service ever, she refers herself as the queen and I agree she is the queen, amazing woman
2026年8月21日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Exceptional customer service from jules…
Exceptional customer service from jules at the brand in Colchester town centre, very helpful, went above and beyond whilst we was deciding which perfume for my fiancé
2026年8月15日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jewels of the Crown 👑 was beyond…
Jewels of the Crown 👑 was beyond amazing! She is what customer service should be! Couldn’t rate my experience any better 🥰
Thank you so much!
2026年8月15日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I’ve been coming here 8 years plus and…
I’ve been coming here 8 years plus and Julie the beautiful lady has always served me with lovely smile and all goes extra mile
New team leader Chantelle has been amazing and helped with with everything I needed
2026年8月15日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Chantelle you was so lovely and helpful…
Chantelle you was so lovely and helpful today in Colchester. We trusted you with a blind purchase and was so happy with the smell! Love grace and Fran cxxxx
2026年8月11日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Shantel was very helpful
Shantel was very helpful, stuck to my budget and honest in helping with choices. Great customer service skills and kept a genuine smile throughout conversations.
2026年8月11日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Niamh was very helpful let me try a…
Niamh was very helpful let me try a load of different ones till I found the right spray best customer service ever
2026年8月9日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wonderful experiences with Julie
I have been served by Julie for over 13 years, and I wouldn’t go to anyone else.She always provides exceptional customer service and knows exactly what I like. Her knowledge is outstanding, and she helps me choose the perfect perfume every single time.
Thank you, Julie, for all your help over the years and for always making my shopping experience so enjoyable. Your expertise, professionalism, and personal touch are truly invaluable.As my boss always says, you’re simply irreplaceable😘
2026年8月7日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lucy helpful staff member
Lucy was very helpful and kind with my husband & I choosing new fragrances. An asset to the perfume shop.
2026年8月7日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The customer service from Julie was…
The customer service from Julie was top-notch. She was amazing and very helpful. Polite and respectful.
2026年8月7日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
julie has been an absolute star shes so…
julie has been an absolute star shes so helpful a deserves the world
2026年8月7日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
India and Lucy were lovely and very helpful. Cheery lovely ladies x
India and Lucy were lovely and
2026年8月4日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
My experience was absolutely amazing…
My experience was absolutely amazing served by a lovely lady called Julie 👑👑 absolutely queen always find her when shopping here!
2026年8月3日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had a great and lovely service with Chantella …
I had a great and lovely service with Chantella. I loved the suggestions that she gave and could figure it out the best perfumes that I want within my budget. I'm very pleased with the service
2026年8月2日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Very good customer service and very…
Very good customer service and very nice staff we are happy with the birthday present especially chantelle who was extremely helpful and kind .
2026年8月2日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Chantelle slayed she was very informed…
Chantelle slayed she was very informed and helped my friend and I make the best decision.
2026年8月1日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I had help from Julie she was very…
I had help from Julie she was very helpful and showed me loads of offers she should definitely get a promotion.
2026年7月31日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The staff in the shop were lovely…
The staff in the shop were lovely and very helpful. I needed to order my perfume and they helped to get it delivered to my door - brilliant service, brilliant shop!
2026年7月19日
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Julie one of the staff from Colchester…
Julie one of the staff from Colchester perfume shop her services was so good and maintain good communication.
2026年7月28日
自発的なレビュー
The Perfume Shop - Colchester 189 からの回答
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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