Stopped by to pick up a gift for a friend’s birthday and Leeanne was super helpful. She took on board my budget and was able to make relevant recommendations, then kept me informed on all offers and... もっと見る
企業が回答しました
所在地
所在地を変更Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW CUMBERNAULD, GB
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Wonderful experience with the girls in the Cumbernauld shop Janet and Leeann were very attentive and friendly and they really made my day with the bespoke gift they created for me I was really i... もっと見る
企業が回答しました
Lee Anne was very friendly and kind.
企業が回答しました
Was served by val today absolutely superb service actually all the ladies were lovely! Janet and Jackie Lovely ladies
企業が回答しました
企業情報
当該企業による記述
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
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Unit 33b, The Antonine Centre, Tryst Road,, G67 1JW, CUMBERNAULD, 英国
4.9
優良
185件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady was helpful and gave us a…
The lady was helpful and gave us a discount which was very nice.
2025年4月8日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience and appreciate the helpful service you received.
Kind regards,
Jasmyn
Staff was very helpful and friendly
Staff was very helpful and friendly, love Janet was specially helpful .
2025年4月8日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your kind words! We're delighted to hear you had a positive experience with our staff. We appreciate your feedback and will share it with the team.
Best wishes,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Super helpful!!
I recently visited the perfume shop in the Antonine centre Cumbernauld and Norma was extremely helpful and went above and beyond to assist. I wanted something new rather than my usual perfume and she was really knowledgeable and patient!! Thanks Norma!!
2025年4月4日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
We're so glad you had a positive experience at our Cumbernauld location! It's wonderful to hear that you received such helpful and friendly service from Norma. We truly appreciate you taking the time to share your feedback; it means a great deal to us to know our team is making a positive impact on our customers' shopping experience. We're delighted you found exactly what you were looking for and that you enjoyed your visit. We hope to see you again soon!
Kind regards,
Jasmyn
Cumbernauld store
Went to the perfume shop Cumbernauld for a gift for my Grandsons birthday. Was served by Val who was very friendly and helpful. I will definitely go back especially if I needed help and advice.
2025年3月10日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Hello,
Thank you for your kind review! We are delighted to hear that you had a positive experience and found our team helpful. We appreciate you taking the time to share your feedback.
Kind regards,
Jasmyn
The Perfume Shop - Cumbernauld 179 からの回答
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Excellent service and advice from Janet…
Excellent service and advice from Janet who took her time and made sure I got the right product.
2025年2月12日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
Great service from Janet who helped my…
Great service from Janet who helped my mother pick out the perfect little D and G perfume set for my daughter’s birthday! Thank you
2025年2月5日
自発的なレビュー
The Perfume Shop - Cumbernauld 179 からの回答
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
I was in the Cumbernauld shop today…
I was in the Cumbernauld shop today looking for Chanel. The sales assistant Jackie explained to me that it wasn’t stocked in that store but she explained the benefits of ordering it and getting it delivered, but as I needed it for tonight Jackie was able to assist me with fantastic alternatives. I was pleasantly surprised at how above and beyond she went to help me find an amazing alternative for my occasion. 10/10 service.
2025年1月27日
自発的なレビュー
Great Service
Didn't have what I wanted in store , The assistant was lovely very talkative and said she could order what I wanted and it was sent to my address 2 days later That's what I call good customer service.
2024年12月10日
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